Program Manager, Independent Living Services for Housing Stability

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    "description": "<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Do you want to make a difference?&nbsp; Our Team Members make a difference in the lives of those we serve every day!&nbsp; A career at Mainstay not only helps you achieve your goals, but it will also help others achieve theirs!</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Mainstay Supportive Housing and Home Care, Inc. provides human services and housing programs throughout Massachusetts, including permanent supportive housing and compassionate, person-centered home care. For more than 50 years, our programs have helped hundreds of individuals achieve stability, independence, and a higher quality of life, enabling them to live productive and fulfilling lives within their own communities.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Founded in 1975 to serve individuals living with mental illness, Mainstay has expanded its mission over the decades to support a diverse range of vulnerable populations, including low-income older adults, individuals with intellectual, developmental, and physical disabilities, and people transitioning from homelessness. Today, we remain committed to providing innovative housing and support services that promote dignity, resilience, community integration, and long-term stability.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Join us in bringing meaningful, programmatic support to individuals who have been historically underserved and marginalized, including those with experiences of alcoholism, addiction, and housing instability. Our BRIDGE Program&mdash;Building Resilience, Independence, Dignity, and Growth Every Day&mdash;is grounded in compassion, respect, and a commitment to empowering people to live more stable lives in their communities.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">We are seeking team members who are driven by purpose and dedicated to making a lasting impact through person-centered care and supportive services. We are seeking an experienced and compassionate Program Manager to lead a community-based initiative serving clients living in permanent supportive housing communities throughout Boston and the South Shore.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This is a unique opportunity for a leader who enjoys building relationships, working directly with clients, and creating systems that help people access the support they need to remain healthy, independent, and successful in their housing. The successful candidate will develop partnerships with housing providers, establish program systems and processes, supervise staff, and maintain a visible presence within partner housing communities through regular office hours and direct client engagement.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>What This Role Looks Like</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The BRIDGE program is in an exciting growth phase and needs a leader who can balance relationship-building, operational oversight, and program development. Your strong grounded leadership will support and grow this program. &nbsp;You will actively engage with clients on site and play a key role in shaping how clients connect with Mainstay&#39;s in-home independent living supportive services. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Engage Clients and Build Trust</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Maintain regular office hours within partner housing communities.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Build trusting relationships with clients and help them overcome barriers to program participation.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Identify clients who may benefit from independent living services and support them through the enrollment process.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Collaborate with partnering agency&rsquo;s housing staff, care managers and healthcare providers.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Develop Community Partnerships</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Build and strengthen relationships with partnering supportive housing providers, state agencies, and healthcare partners.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Serve as Mainstay&#39;s primary representative with partner agencies.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Educate partners about available services, eligibility requirements, and referral processes.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Develop strong referral relationships that support resident participation and long-term success.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Build and Improve Program Operations</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Design and implement independent living support service delivery systems, workflows, documentation standards, and reporting processes.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Use data, resident feedback, and partner input to improve services and outcomes.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Identify operational challenges and develop practical, sustainable solutions.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Lead and Develop Staff</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Hire, onboard, supervise, and develop staff as the program grows.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Foster a culture of accountability, collaboration, and compassion.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Provide coaching and support to ensure high-quality service delivery.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>What Success Looks Like</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Within the first year, you will:</span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Establish strong working relationships with supportive housing providers and referral partners.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Create consistent office hours and client engagement practices across partner sites.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Increase awareness of Mainstay&#39;s independent living programs supports among residents and community partners.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Meet enrollment and participation goals.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Build sustainable operational systems that support efficient service delivery and reporting.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Who Thrives in This Role</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This position is ideal for someone who:</span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Enjoys working directly in the community and building relationships with clients.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Understands the challenges faced by individuals who have experienced homelessness, behavioral health concerns, or housing instability.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Can build trust with clients, partners, and staff.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Is highly organized and able to manage multiple priorities across sites and stakeholders.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Takes initiative, identifies opportunities for improvement, and follows through.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Remains steady, flexible, and solution-focused when circumstances change.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Enjoys building programs and creating systems that help people succeed.</span></span></span></span></li>\r\n</ul>\r\n",
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For more than 50 years, our programs have helped hundreds of individuals achieve stability, independence, and a higher quality of life, enabling them to live productive and fulfilling lives within their own communities.\\r\\n\\r\\nFounded in 1975 to serve individuals living with mental illness, Mainstay has expanded its mission over the decades to support a diverse range of vulnerable populations, including low-income older adults, individuals with intellectual, developmental, and physical disabilities, and people transitioning from homelessness. Today, we remain committed to providing innovative housing and support services that promote dignity, resilience, community integration, and long-term stability.\\r\\n\\r\\nJoin us in bringing meaningful, programmatic support to individuals who have been historically underserved and marginalized, including those with experiences of alcoholism, addiction, and housing instability. Our BRIDGE Program&mdash;Building Resilience, Independence, Dignity, and Growth Every Day&mdash;is grounded in compassion, respect, and a commitment to empowering people to live more stable lives in their communities.\\r\\n\\r\\nWe are seeking team members who are driven by purpose and dedicated to making a lasting impact through person-centered care and supportive services. We are seeking an experienced and compassionate Program Manager to lead a community-based initiative serving clients living in permanent supportive housing communities throughout Boston and the South Shore.\\r\\n\\r\\nThis is a unique opportunity for a leader who enjoys building relationships, working directly with clients, and creating systems that help people access the support they need to remain healthy, independent, and successful in their housing. The successful candidate will develop partnerships with housing providers, establish program systems and processes, supervise staff, and maintain a visible presence within partner housing communities through regular office hours and direct client engagement.\\r\\n\\r\\nWhat This Role Looks Like\\r\\n\\r\\nThe BRIDGE program is in an exciting growth phase and needs a leader who can balance relationship-building, operational oversight, and program development. Your strong grounded leadership will support and grow this program. &nbsp;You will actively engage with clients on site and play a key role in shaping how clients connect with Mainstay&#39;s in-home independent living supportive services. \\r\\n\\r\\nEngage Clients and Build Trust\\r\\n\\r\\n\\r\\n\\tMaintain regular office hours within partner housing communities.\\r\\n\\tBuild trusting relationships with clients and help them overcome barriers to program participation.\\r\\n\\tIdentify clients who may benefit from independent living services and support them through the enrollment process.\\r\\n\\tCollaborate with partnering agency&rsquo;s housing staff, care managers and healthcare providers.\\r\\n\\r\\n\\r\\nDevelop Community Partnerships\\r\\n\\r\\n\\r\\n\\tBuild and strengthen relationships with partnering supportive housing providers, state agencies, and healthcare partners.\\r\\n\\tServe as Mainstay&#39;s primary representative with partner agencies.\\r\\n\\tEducate partners about available services, eligibility requirements, and referral processes.\\r\\n\\tDevelop strong referral relationships that support resident participation and long-term success.\\r\\n\\r\\n\\r\\nBuild and Improve Program Operations\\r\\n\\r\\n\\r\\n\\tDesign and implement independent living support service delivery systems, workflows, documentation standards, and reporting processes.\\r\\n\\tUse data, resident feedback, and partner input to improve services and outcomes.\\r\\n\\tIdentify operational challenges and develop practical, sustainable solutions.\\r\\n\\r\\n\\r\\nLead and Develop Staff\\r\\n\\r\\n\\r\\n\\tHire, onboard, supervise, and develop staff as the program grows.\\r\\n\\tFoster a culture of accountability, collaboration, and compassion.\\r\\n\\tProvide coaching and support to ensure high-quality service delivery.\\r\\n\\r\\n\\r\\nWhat Success Looks Like\\r\\n\\r\\nWithin the first year, you will:\\r\\n\\r\\n\\r\\n\\tEstablish strong working relationships with supportive housing providers and referral partners.\\r\\n\\tCreate consistent office hours and client engagement practices across partner sites.\\r\\n\\tIncrease awareness of Mainstay&#39;s independent living programs supports among residents and community partners.\\r\\n\\tMeet enrollment and participation goals.\\r\\n\\tBuild sustainable operational systems that support efficient service delivery and reporting.\\r\\n\\r\\n\\r\\nWho Thrives in This Role\\r\\n\\r\\nThis position is ideal for someone who:\\r\\n\\r\\n\\r\\n\\tEnjoys working directly in the community and building relationships with clients.\\r\\n\\tUnderstands the challenges faced by individuals who have experienced homelessness, behavioral health concerns, or housing instability.\\r\\n\\tCan build trust with clients, partners, and staff.\\r\\n\\tIs highly organized and able to manage multiple priorities across sites and stakeholders.\\r\\n\\tTakes initiative, identifies opportunities for improvement, and follows through.\\r\\n\\tRemains steady, flexible, and solution-focused when circumstances change.\\r\\n\\tEnjoys building programs and creating systems that help people succeed.\\r\\n\\r\\n Required Qualifications\\r\\n\\r\\n\\r\\n\\tBachelor&#39;s degree in Social Work, Human Services, or a related field.\\r\\n\\tMinimum of 3 years of experience in human services, behavioral health, supportive housing, homelessness services, community-based healthcare, or a related field.\\r\\n\\tMinimum of 3 years of leadership, supervisory, or program management experience.\\r\\n\\tDemonstrated experience building partnerships and collaborating across organizations.\\r\\n\\tStrong organizational, communication, and problem-solving skills.\\r\\n\\tValid driver&#39;s license and reliable transportation.\\r\\n\\r\\n\\r\\nPreferred Qualifications\\r\\n\\r\\n\\r\\n\\tMaster&#39;s degree in Social Work.\\r\\n\\tDirect experience in permanent supportive housing, homelessness services, behavioral health, or community mental health settings.\\r\\n\\tExperience launching, expanding, stabilizing, or significantly improving programs or services.\\r\\n\\tFamiliarity with Massachusetts human services systems and community resources.\\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThis is a primarily field-based position. The Program Manager will regularly travel throughout Boston and the South Shore and maintain a consistent presence within partner housing communities through scheduled office hours, resident engagement, and partnership development activities.\\r\\n\\r\\nWhile some administrative work may be completed remotely, candidates should expect to spend the majority of their time working directly in the community and independently across multiple locations.\\r\\n\\r\\nWhat We Offer\\r\\n\\r\\n\\r\\n\\tThe opportunity to shape and grow a program that creates meaningful impact for individuals transitioning from chronic housing instability.\\r\\n\\tA mission-driven organization committed to dignity, compassion, teamwork, and reliability.\\r\\n\\tA collaborative leadership team invested in your success.\\r\\n\\r\\n\\r\\nMainstay Supportive Housing and Home Care, Inc. is an Equal Opportunity Employer. We encourage candidates from diverse backgrounds, experiences, and perspectives to apply.\\r\\n\",\"responsibilities\":\"Do you want to make a difference?&nbsp; Our Team Members make a difference in the lives of those we serve every day!&nbsp; A career at Mainstay not only helps you achieve your goals, but it will also help others achieve theirs!\\r\\n\\r\\nMainstay Supportive Housing and Home Care, Inc. provides human services and housing programs throughout Massachusetts, including permanent supportive housing and compassionate, person-centered home care. For more than 50 years, our programs have helped hundreds of individuals achieve stability, independence, and a higher quality of life, enabling them to live productive and fulfilling lives within their own communities.\\r\\n\\r\\nFounded in 1975 to serve individuals living with mental illness, Mainstay has expanded its mission over the decades to support a diverse range of vulnerable populations, including low-income older adults, individuals with intellectual, developmental, and physical disabilities, and people transitioning from homelessness. Today, we remain committed to providing innovative housing and support services that promote dignity, resilience, community integration, and long-term stability.\\r\\n\\r\\nJoin us in bringing meaningful, programmatic support to individuals who have been historically underserved and marginalized, including those with experiences of alcoholism, addiction, and housing instability. Our BRIDGE Program&mdash;Building Resilience, Independence, Dignity, and Growth Every Day&mdash;is grounded in compassion, respect, and a commitment to empowering people to live more stable lives in their communities.\\r\\n\\r\\nWe are seeking team members who are driven by purpose and dedicated to making a lasting impact through person-centered care and supportive services. We are seeking an experienced and compassionate Program Manager to lead a community-based initiative serving clients living in permanent supportive housing communities throughout Boston and the South Shore.\\r\\n\\r\\nThis is a unique opportunity for a leader who enjoys building relationships, working directly with clients, and creating systems that help people access the support they need to remain healthy, independent, and successful in their housing. The successful candidate will develop partnerships with housing providers, establish program systems and processes, supervise staff, and maintain a visible presence within partner housing communities through regular office hours and direct client engagement.\\r\\n\\r\\nWhat This Role Looks Like\\r\\n\\r\\nThe BRIDGE program is in an exciting growth phase and needs a leader who can balance relationship-building, operational oversight, and program development. Your strong grounded leadership will support and grow this program. &nbsp;You will actively engage with clients on site and play a key role in shaping how clients connect with Mainstay&#39;s in-home independent living supportive services. \\r\\n\\r\\nEngage Clients and Build Trust\\r\\n\\r\\n\\r\\n\\tMaintain regular office hours within partner housing communities.\\r\\n\\tBuild trusting relationships with clients and help them overcome barriers to program participation.\\r\\n\\tIdentify clients who may benefit from independent living services and support them through the enrollment process.\\r\\n\\tCollaborate with partnering agency&rsquo;s housing staff, care managers and healthcare providers.\\r\\n\\r\\n\\r\\nDevelop Community Partnerships\\r\\n\\r\\n\\r\\n\\tBuild and strengthen relationships with partnering supportive housing providers, state agencies, and healthcare partners.\\r\\n\\tServe as Mainstay&#39;s primary representative with partner agencies.\\r\\n\\tEducate partners about available services, eligibility requirements, and referral processes.\\r\\n\\tDevelop strong referral relationships that support resident participation and long-term success.\\r\\n\\r\\n\\r\\nBuild and Improve Program Operations\\r\\n\\r\\n\\r\\n\\tDesign and implement independent living support service delivery systems, workflows, documentation standards, and reporting processes.\\r\\n\\tUse data, resident feedback, and partner input to improve services and outcomes.\\r\\n\\tIdentify operational challenges and develop practical, sustainable solutions.\\r\\n\\r\\n\\r\\nLead and Develop Staff\\r\\n\\r\\n\\r\\n\\tHire, onboard, supervise, and develop staff as the program grows.\\r\\n\\tFoster a culture of accountability, collaboration, and compassion.\\r\\n\\tProvide coaching and support to ensure high-quality service delivery.\\r\\n\\r\\n\\r\\nWhat Success Looks Like\\r\\n\\r\\nWithin the first year, you will:\\r\\n\\r\\n\\r\\n\\tEstablish strong working relationships with supportive housing providers and referral partners.\\r\\n\\tCreate consistent office hours and client engagement practices across partner sites.\\r\\n\\tIncrease awareness of Mainstay&#39;s independent living programs supports among residents and community partners.\\r\\n\\tMeet enrollment and participation goals.\\r\\n\\tBuild sustainable operational systems that support efficient service delivery and reporting.\\r\\n\\r\\n\\r\\nWho Thrives in This Role\\r\\n\\r\\nThis position is ideal for someone who:\\r\\n\\r\\n\\r\\n\\tEnjoys working directly in the community and building relationships with clients.\\r\\n\\tUnderstands the challenges faced by individuals who have experienced homelessness, behavioral health concerns, or housing instability.\\r\\n\\tCan build trust with clients, partners, and staff.\\r\\n\\tIs highly organized and able to manage multiple priorities across sites and stakeholders.\\r\\n\\tTakes initiative, identifies opportunities for improvement, and follows through.\\r\\n\\tRemains steady, flexible, and solution-focused when circumstances change.\\r\\n\\tEnjoys building programs and creating systems that help people succeed.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Mainstay Supportive Housing & Home Care, Inc.\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=ADD6FA80B991CF5E223E9F2618A01373\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"528 Massachusetts Avenue\",\"addressLocality\":\"Boston\",\"addressRegion\":\"MA\",\"postalCode\":2118,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required Qualifications\\r\\n\\r\\n\\r\\n\\tBachelor&#39;s degree in Social Work, Human Services, or a related field.\\r\\n\\tMinimum of 3 years of experience in human services, behavioral health, supportive housing, homelessness services, community-based healthcare, or a related field.\\r\\n\\tMinimum of 3 years of leadership, supervisory, or program management experience.\\r\\n\\tDemonstrated experience building partnerships and collaborating across organizations.\\r\\n\\tStrong organizational, communication, and problem-solving skills.\\r\\n\\tValid driver&#39;s license and reliable transportation.\\r\\n\\r\\n\\r\\nPreferred Qualifications\\r\\n\\r\\n\\r\\n\\tMaster&#39;s degree in Social Work.\\r\\n\\tDirect experience in permanent supportive housing, homelessness services, behavioral health, or community mental health settings.\\r\\n\\tExperience launching, expanding, stabilizing, or significantly improving programs or services.\\r\\n\\tFamiliarity with Massachusetts human services systems and community resources.\\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThis is a primarily field-based position. The Program Manager will regularly travel throughout Boston and the South Shore and maintain a consistent presence within partner housing communities through scheduled office hours, resident engagement, and partnership development activities.\\r\\n\\r\\nWhile some administrative work may be completed remotely, candidates should expect to spend the majority of their time working directly in the community and independently across multiple locations.\\r\\n\\r\\nWhat We Offer\\r\\n\\r\\n\\r\\n\\tThe opportunity to shape and grow a program that creates meaningful impact for individuals transitioning from chronic housing instability.\\r\\n\\tA mission-driven organization committed to dignity, compassion, teamwork, and reliability.\\r\\n\\tA collaborative leadership team invested in your success.\\r\\n\\r\\n\\r\\nMainstay Supportive Housing and Home Care, Inc. is an Equal Opportunity Employer. We encourage candidates from diverse backgrounds, experiences, and perspectives to apply.\\r\\n\",\"experienceRequirements\":\"Required Qualifications\\r\\n\\r\\n\\r\\n\\tBachelor&#39;s degree in Social Work, Human Services, or a related field.\\r\\n\\tMinimum of 3 years of experience in human services, behavioral health, supportive housing, homelessness services, community-based healthcare, or a related field.\\r\\n\\tMinimum of 3 years of leadership, supervisory, or program management experience.\\r\\n\\tDemonstrated experience building partnerships and collaborating across organizations.\\r\\n\\tStrong organizational, communication, and problem-solving skills.\\r\\n\\tValid driver&#39;s license and reliable transportation.\\r\\n\\r\\n\\r\\nPreferred Qualifications\\r\\n\\r\\n\\r\\n\\tMaster&#39;s degree in Social Work.\\r\\n\\tDirect experience in permanent supportive housing, homelessness services, behavioral health, or community mental health settings.\\r\\n\\tExperience launching, expanding, stabilizing, or significantly improving programs or services.\\r\\n\\tFamiliarity with Massachusetts human services systems and community resources.\\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThis is a primarily field-based position. The Program Manager will regularly travel throughout Boston and the South Shore and maintain a consistent presence within partner housing communities through scheduled office hours, resident engagement, and partnership development activities.\\r\\n\\r\\nWhile some administrative work may be completed remotely, candidates should expect to spend the majority of their time working directly in the community and independently across multiple locations.\\r\\n\\r\\nWhat We Offer\\r\\n\\r\\n\\r\\n\\tThe opportunity to shape and grow a program that creates meaningful impact for individuals transitioning from chronic housing instability.\\r\\n\\tA mission-driven organization committed to dignity, compassion, teamwork, and reliability.\\r\\n\\tA collaborative leadership team invested in your success.\\r\\n\\r\\n\\r\\nMainstay Supportive Housing and Home Care, Inc. is an Equal Opportunity Employer. We encourage candidates from diverse backgrounds, experiences, and perspectives to apply.\\r\\n\",\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"4 Year Degree\"}",
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    "qualifications": "<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Required Qualifications</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Bachelor&#39;s degree in Social Work, Human Services, or a related field.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Minimum of 3 years of experience in human services, behavioral health, supportive housing, homelessness services, community-based healthcare, or a related field.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Minimum of 3 years of leadership, supervisory, or program management experience.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Demonstrated experience building partnerships and collaborating across organizations.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Strong organizational, communication, and problem-solving skills.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Valid driver&#39;s license and reliable transportation.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Preferred Qualifications</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Master&#39;s degree in Social Work.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Direct experience in permanent supportive housing, homelessness services, behavioral health, or community mental health settings.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Experience launching, expanding, stabilizing, or significantly improving programs or services.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Familiarity with Massachusetts human services systems and community resources.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Work Environment</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This is a primarily field-based position. The Program Manager will regularly travel throughout Boston and the South Shore and maintain a consistent presence within partner housing communities through scheduled office hours, resident engagement, and partnership development activities.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">While some administrative work may be completed remotely, candidates should expect to spend the majority of their time working directly in the community and independently across multiple locations.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>What We Offer</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The opportunity to shape and grow a program that creates meaningful impact for individuals transitioning from chronic housing instability.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">A mission-driven organization committed to dignity, compassion, teamwork, and reliability.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">A collaborative leadership team invested in your success.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Mainstay Supportive Housing and Home Care, Inc. is an Equal Opportunity Employer. We encourage candidates from diverse backgrounds, experiences, and perspectives to apply.</span></span></span></p>\r\n",
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