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Case Manager

122d66fb 933c 4217 A453 55e28632871a 19000101 000001 · NC, US, NC; Washington, DC, US, Washington, DC; FL, US, FL; MO, US, MO; Boston, MA, US, Boston, MA; NJ, US, NJ; IL, US, IL; NY, US, NY; SC, US, SC; TX, US, TX; OH, US, OH; MD, US, MD; CO, US, CO; CA, US, CA · Remote · Active · $55,000–$58,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company122d66fb 933c 4217 A453 55e28632871a 19000101 000001
TitleCase Manager
Normalized title-
Department / team-
LocationNC, NC, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$55,000–$58,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 122d66fb 933c 4217 A453 55e28632871a 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in NC.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company122d66fb 933c 4217 A453 55e28632871a 19000101 000001
Source5901871f-b86e-499f-9486-c9a6dc4c3685
ATS providerADP Workforce Now Recruiting

Description

Donor Concierge  ( www.donorconcierge.com ), part of the NorthStar Fertility family of companies (www.northstarfertility.com. Donor Concierge), is hiring a  Case Manager  to grow our surrogacy program. Donor Concierge is a trusted, concierge-style service that guides Intended Parents through every step of their family-building journey, offering personalized support and access to a highly curated network of top-tier agencies, The Case Manager is responsible for helping Intended Parents find an egg donor, sperm donor, or surrogate. They assess the needs and preferences of the IPs and develop a customized plan based on their needs. Case managers will often refer IPs to professional services such as attorneys, mental health professionals, and clinics as needed. They maintain consistent communication with IPs and adjust their search plan as needed. What you’ll do: Develop a deep understanding of each Intended Parent’s (IP) fertility journey to create a personalized plan aligned with their goals. Identify and evaluate donor and surrogate candidates through partner agencies to find the best possible match for each IP. Gather and incorporate Intended Parent feedback on donor and surrogate profiles to ensure their preferences and needs are fully reflected. Collaborate with fertility clinics, agencies, and other industry partners to support and advance each IP’s journey. Maintain accurate and up-to-date client records in the Donor Concierge (DC) CRM system. Conduct follow-ups with past clients to assess satisfaction and support ongoing relationship building. What you’ll need to succeed: High School diploma or equivalent, plus commiserate field experience Strong communication and interpersonal skills; attentive and effective listener Ability to work independently and collaboratively as part of a team Excellent time management, organizational skills, and attention to detail Results-driven mindset Attentive to detail while remaining flexible and efficient Polished, self-confident demeanor with a calm and patient approach What are the benefits: A competitive health plan that includes health, dental and vision   401(k) with company match “Take What You Need” PTO Tuition Assistance Paid Holidays LTD/STD/Life Insurance Wellness Programs The ability to work hybrid or remote based on location    And much more! North Star and its companies are an equal opportunity employer. We provide opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression. The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit  https://www.eeoc.gov/employers/eeo-law-poster  to visit the “EEO is the Law” poster.

Full job record

Job ID4e96f20bba8d21183ce68c7316160f4d58d3b47d
Org ID85658b2d-9d7d-4ce6-b32f-9fd5ecc97893
Source ID5901871f-b86e-499f-9486-c9a6dc4c3685
Board ID5901871f-b86e-499f-9486-c9a6dc4c3685
Provideradp_workforcenow
Provider Job Key599134
TitleCase Manager
Normalized Title—
Statusactive
Activeyes
Location TextNC, US, NC; Washington, DC, US, Washington, DC; FL, US, FL; MO, US, MO; Boston, MA, US, Boston, MA; NJ, US, NJ; IL, US, IL; NY, US, NY; SC, US, SC; TX, US, TX; OH, US, OH; MD, US, MD; CO, US, CO; CA, US, CA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionNC
CityNC
Salary Raw55000.00 To 58000.00 (USD) Annually
Salary Min55,000
Salary Max58,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=122d66fb-933c-4217-a453-55e28632871a&ccId=19000101_000001&lang=en_US&type=JS&jobId=599134&jwId=9204769820066_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=122d66fb-933c-4217-a453-55e28632871a&ccId=19000101_000001&lang=en_US&type=JS&jobId=599134&jwId=9204769820066_1
First Seen At2026-05-31 18:30:24Z
Last Seen At2026-06-06 12:40:05Z
Last Checked At2026-06-06 12:40:05Z
Last Changed At2026-06-06 12:40:05Z
Inactive At—
Source Posted At2026-05-19 18:33:00Z
Source Updated At—
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Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <br><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);' data-pasted=\"true\"><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Donor Concierge</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> (</span></span><a href=\"http://www.donorconcierge.com/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"margin: 0px;padding: 0px;text-decoration: none;color: inherit;\"><span style=\"margin: 0px;padding: 0px;color: rgb(70, 120, 134);font-size:16px;text-decoration: underline;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">www.donorconcierge.com</span></span></a><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">), part of the NorthStar Fertility family of companies (www.northstarfertility.com. Donor Concierge), is hiring a </span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Case</span></span><span style=\"margin: 0px;padding: 0px;color: rgb(238, 0, 0);font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Manager</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> to grow our surrogacy program. Donor Concierge is a trusted, concierge-style service that guides Intended Parents through every step of their family-building journey, offering personalized support and access to a highly curated network of top-tier agencies, </span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The </span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Case Manager</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> is responsible for helping Intended Parents find an egg donor, sperm donor, or surrogate. They assess the needs and preferences of the IPs and develop a customized plan based on their needs. Case managers will often refer IPs to professional services such as attorneys, mental health professionals, and clinics as needed. They maintain consistent communication with IPs and adjust their search plan as needed.</span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: underline;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">What you&rsquo;ll do:</span>&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Develop a deep understanding of each Intended Parent&rsquo;s (IP) fertility journey to create a personalized plan aligned with their goals.&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Identify and evaluate </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">donor </span><span style=\"margin: 0px;padding: 0px;\">and surrogate candidates through partner agencies to find the best possible match for each IP. </span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Gather and incorporate Intended Parent feedback on donor and surrogate profiles to ensure their preferences and needs are fully reflected.&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Collaborate with fertility clinics, agencies, and other industry partners to support and advance each IP&rsquo;s journey.&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintain accurate and up-to-date client records in the Donor Concierge (DC) CRM system.&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Conduct follow-ups with past clients to assess satisfaction and support ongoing relationship building. &nbsp;</span></span></li></ul><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: underline;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">What you&rsquo;ll need to succeed:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">High School diploma or equivalent, plus commiserate field experience</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong communication and interpersonal skills; attentive and effective listener</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to work independently and collaboratively as part of a team</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Excellent time management, organizational skills, and attention to detail</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Results-driven mindset</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW224886611 BCX0\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW224886611 BCX0\" style=\"margin: 0px;padding: 0px;\">Attentive to detail while remaining flexible and efficient</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Polished, self-confident demeanor with a calm and patient approach</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: underline;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">What are the benefits:&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">A competitive health plan that includes health, dental and vision</span> </span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">401(k) with company match&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">&ldquo;Take What You Need&rdquo; PTO</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Tuition Assistance&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Paid Holidays&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">LTD/STD/Life Insurance&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Wellness Programs</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The ability to work hybrid or remote based on location </span> </span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">And much more!</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"> </span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">North Star and its companies are an equal opportunity employer. We provide opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression. The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit </span></span><a href=\"https://www.eeoc.gov/employers/eeo-law-poster\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"margin: 0px;padding: 0px;text-decoration: none;color: inherit;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: underline;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">https://www.eeoc.gov/employers/eeo-law-poster</span></span></a><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 18px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> to visit the &ldquo;EEO is the Law&rdquo; poster.</span> </span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/4e96f20bba8d21183ce68c7316160f4d58d3b47d?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/85658b2d-9d7d-4ce6-b32f-9fd5ecc97893JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/5901871f-b86e-499f-9486-c9a6dc4c3685JSON
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