IT Intern

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      "state": "California"
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    "location": {
      "city": "Sunnyvale",
      "state": "California",
      "postalCode": "94085",
      "addressCountry": "United States"
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    "datePosted": "2026-05-07",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About Us</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Plug and Play Tech Center is the world’s largest open innovation platform, bringing together startups, investors, and corporations to help shape the future of technology. With 65+ offices worldwide, 550+ corporate partners, and 2,000+ investments, Plug and Play empowers enterprises to accelerate innovation through curated startup engagements, pilot projects, and strategic partnerships.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Role Overview</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The IT Intern will support the day-to-day operations of the IT department, including desktop support, workstation provisioning, software installation, account management, AV support, and general troubleshooting. This role is ideal for someone who is interested in gaining hands-on experience in IT operations, user support, systems administration, and workplace technology.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The IT Intern will work closely with the IT team to support employees, maintain hardware and software systems, assist with corporate events, and contribute to internal documentation and process improvements.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Primary Responsibilities</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide direct technical support to users across the organization, including troubleshooting hardware, software, network connectivity, and data access issues.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provision and configure Mac and Windows computers, including installing software and preparing devices for new employees.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Create, modify, and remove user accounts across various IT platforms.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with AV support for meetings and corporate events, including video conferencing systems, audio systems, digital screens, digital signage, and related equipment.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Troubleshoot and resolve hardware and software issues, escalating when needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with operating system updates, software patches, and routine maintenance.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support IT documentation by creating and updating guides, procedures, and internal knowledge base articles.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with hardware upgrades, equipment setup, and resource optimization.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Help with purchasing, tracking, and organizing employee computers, laptops, peripherals, and other IT equipment.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide general support for IT projects and infrastructure improvements as needed.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Skills and Qualifications</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong interest in IT support, systems administration, networking, AV, and workplace technology.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Basic understanding of Mac and Windows operating systems.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong problem-solving skills with the ability to troubleshoot computers, devices, networks, and software issues.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent written and verbal communication skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong time management skills and the ability to prioritize tasks effectively.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to work independently while also collaborating with the IT team.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Willingness to occasionally support events or urgent IT needs outside of standard business hours.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with Microsoft 365, Google Workspace, Kandji MDM, Zoom, Mimecast, or similar platforms is a plus.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Gain</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Hands-on experience supporting a global technology organization.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exposure to IT operations, endpoint management, AV support, account administration, and cloud-based workplace tools.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Opportunities to work on real IT projects and improve internal systems and processes.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Mentorship and guidance from an experienced IT team.</span></li>\n</ul>\n<p><br></p>",
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