Patient Case Coordinator

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          "text": "<p><span><span><strong><u>Position Summary: </u></strong></span></span></p><ul><li><span><span>Will be taking inbound calls from patients, doctor offices and pharmacies.</span></span></li><li><span><span>Following a call script</span></span></li><li><span><span>Excellent Communication skills both written and verbal</span></span></li><li><span><span>Organized and Detailed</span></span></li><li><span><span>Do not need background in Health Insurance but would be a plus.</span></span></li><li><span><span>Outstanding Customer Service Skills</span></span></li><li><span><span>Good Data Entry Skills</span></span></li></ul><p><span><span> <br /><strong><u>Job Description:</u></strong></span></span></p><ul><li><span><span>Responsible for customer service and case management Answers basic clinical and program inquiries.</span></span></li><li><span><span>Coordinates access to therapies through the patients&apos; healthcare providers. Schedules and conducts appropriate follow-up based on each patient&apos;s situation.</span></span></li><li><span><span>Facilitates access to appropriate support services, including reimbursement counselling, nursing hotline, and support.</span></span></li><li><span><span>Processes incoming enrollment forms for program. Follows up via phone, mail, and/or fax for missing enrollment information.</span></span></li><li><span><span>Supports payer research, health care policy library, and state management.</span></span></li><li><span><span>Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.</span></span></li><li><span><span>Performs related duties as assigned.</span></span></li><li><span><span>Ability to communicate effectively both orally and in writing</span></span></li><li><span><span>Strong interpersonal skills Strong organizational skills; attention to detail</span></span></li><li><span><span>Ability to proficiently use computer and standard office equipment</span></span></li><li><span><span>Working knowledge of Microsoft Office Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management</span></span></li><li><span><span>Ability to resolve associate issues effectively and efficiently</span></span></li></ul>",
          "title": "Job Description"
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        "qualifications": {
          "text": "<p>only W2</p>",
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          "text": "<p>Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! </p><p>For more check: www.artechinfo.com</p>",
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