Home › Companies › E7B28C6D3F6C308A2FC599F88ADEEB8A › Remote Transportation Care Coordinator
Remote Transportation Care Coordinator
E7B28C6D3F6C308A2FC599F88ADEEB8A · Remote, PA - PA; ACC South Carolina - Lexington, SC 29073; American Customer Care Alabama - Montgomery, AL 36104; American Customer Care Tennessee - Nashville, TN 37205; Brownsville Office - Austin, TX 78735; ACC Oklahoma - Tulsa, OK 74104; American Customer Care Arkansas - Fayettville, AR 72703; Dubuque Office - Dubuque, IA 52001; PA, USA · Remote · Active · $12–$12 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | E7B28C6D3F6C308A2FC599F88ADEEB8A |
| Title | Remote Transportation Care Coordinator |
| Normalized title | - |
| Department / team | - |
| Location | Montoursville, PA, United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | $12–$12 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from E7B28C6D3F6C308A2FC599F88ADEEB8A. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Montoursville. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E7B28C6D3F6C308A2FC599F88ADEEB8A |
| Source | 71013728-25fa-43dc-beff-86d5cb163903 |
| ATS provider | Paycom ATS |
Description
Description
Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have healthcare scheduling, customer service, and/or call center experience, we want to hear from you!
We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, NC, OH, OK, PA, SC, TN, TX, and WV!
Pay rate $11.50- $12.00/hour
RESPONSIBILITIES :
You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their non-emergency medical transportation needs. We’re committed to ensuring members can access their essential healthcare appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and stress ‑ free so patients can focus on their health.
Key Responsibilities:
Deliver exceptional customer service while handling escalated or complex member interactions
Consult with members to understand their needs and identify the most appropriate transportation options
Communicate clearly and professionally using strong verbal communication skills
Adapt your approach to support a wide range of member personalities, needs, and situations
Use positive, empathetic language to represent yourself and the company in a professional manner
WORK ENVIRONMENT AND WORKSPACE:
A dedicated home office workspace, ideally a separate room with its own door
Sufficient space to properly set up the workstation
Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high ‑ speed internet connection
Three available power connections — either three outlets or a power strip
Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on ‑ site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours
No personal disruptions during scheduled hours (e.g., loud music, non ‑ work ‑ related phone calls, or interruptions from household members) to ensure a quiet, distraction ‑ free environment
Ability to adhere to a 40 ‑ hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times
Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours
PREFERRED SKILLS:
Minimum of 2 years’ customer service experience in a call center environment
Experience with diagnosing and troubleshooting technology
REQUIRED SKILLS:
Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction
Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company
Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients
Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise
TRAINING INCLUDES:
Systems Training
Live Remote Training
Dayshift Training
100% attendance is required during training period
SCHEDULE:
8-hour shift
Full-time only
Second shift (afternoons and evenings)
Schedules will include a weekend shift
Client - assigned breaks (changes daily, based on the clients' needs)
Schedules are assigned in the interview process and will remain permanent
BENEFITS :
Health, dental, vision, and life insurance
401(k)
Daily Pay
Employee assistance program
Gym membership subsidy
Referral Program
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!
Full job record
| Job ID | 4e662074af4ee0a9117f65b75a7afeb5f1345905 |
| Org ID | 6ada6261-c8b5-4377-a91d-a29617c8059f |
| Source ID | 71013728-25fa-43dc-beff-86d5cb163903 |
| Board ID | 71013728-25fa-43dc-beff-86d5cb163903 |
| Provider | paycom |
| Provider Job Key | 552429 |
| Title | Remote Transportation Care Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote, PA - PA; ACC South Carolina - Lexington, SC 29073; American Customer Care Alabama - Montgomery, AL 36104; American Customer Care Tennessee - Nashville, TN 37205; Brownsville Office - Austin, TX 78735; ACC Oklahoma - Tulsa, OK 74104; American Customer Care Arkansas - Fayettville, AR 72703; Dubuque Office - Dubuque, IA 52001; PA, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | PA |
| City | Montoursville |
| Salary Raw | $11.50 - $12.00 Hourly |
| Salary Min | 11.5 |
| Salary Max | 12 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=552429&clientkey=E7B28C6D3F6C308A2FC599F88ADEEB8A |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=552429&clientkey=E7B28C6D3F6C308A2FC599F88ADEEB8A |
| First Seen At | 2026-06-03 10:08:19Z |
| Last Seen At | 2026-06-06 09:54:17Z |
| Last Checked At | 2026-06-06 09:54:17Z |
| Last Changed At | 2026-06-06 09:54:17Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=E7B28C6D3F6C308A2FC599F88ADEEB8A/date=2026-06-06/2026-06-06T09-54-16-299Z-e1dac46d3ee1fdcb49eeca048d84bb98264334aae608c5b0ba8aa303502cc4cb.json |
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"description": "<p align=\"center\" style=\"margin-top:16px; margin-bottom:16px; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><i><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Are you passionate about delivering exceptional customer service?</span></span></i></span></span></span></p>\r\n\r\n<p align=\"center\" style=\"margin-top:16px; margin-bottom:16px; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.</span></span></span></span></span></p>\r\n\r\n<p align=\"center\" style=\"margin-top:16px; margin-bottom:16px; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><i><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">If you have healthcare scheduling, customer service, and/or call center experience, we want to hear from you! </span></span></i></span></span></span></p>\r\n\r\n<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><strong><span calibri=\"\" style=\"font-family:\">We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, NC, OH, OK, PA, SC, TN, TX, and WV!</span></strong></span></span></p>\r\n\r\n<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><strong><span calibri=\"\" style=\"font-family:\">Pay rate $11.50- $12.00/hour</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">RESPONSIBILITIES</span></span></b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">: </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their non-emergency medical transportation needs. We’re committed to ensuring members can access their essential healthcare appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and stress</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">free so patients can focus on their health. </span></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:16px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Key Responsibilities: </span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Deliver exceptional customer service while handling escalated or complex member interactions</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Consult with members to understand their needs and identify the most appropriate transportation options</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Communicate clearly and professionally using strong verbal communication skills</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Adapt your approach to support a wide range of member personalities, needs, and situations</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Use positive, empathetic language to represent yourself and the company in a professional manner</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px\"> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">WORK ENVIRONMENT AND WORKSPACE: </span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">A dedicated home office workspace, ideally a separate room with its own door</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Sufficient space to properly set up the workstation</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">speed internet connection</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Three available power connections — either three outlets or a power strip</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">No personal disruptions during scheduled hours (e.g., loud music, non</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">work</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">related phone calls, or interruptions from household members) to ensure a quiet, distraction</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">free environment </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Ability to adhere to a 40</span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span cambria=\"\" math=\"\" style=\"font-family:\">‑</span></span></span><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:16px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">PREFERRED SKILLS:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Minimum of 2 years’ customer service experience in a call center environment </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Experience with diagnosing and troubleshooting technology</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:54px\"> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">REQUIRED SKILLS: </span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:14px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:16px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">TRAINING INCLUDES:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Systems Training </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Live Remote Training </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Dayshift Training </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">100% attendance is required during training period </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:16px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">SCHEDULE:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">8-hour shift </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Full-time only </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Second shift (afternoons and evenings) </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:20px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:107%\">Schedules will include a 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