Field Franchise Partner Consultant - North East region

{
  "content_hash": "d51c1e4f0d7ad9cc74201f7a8ccb9cc0df6870f7081a3db530bcba1499d64d57",
  "source_hash": "3777b28b77fe0e79a3feb6151c6a97b0821099a9800cb1bc4990873bfd74391a",
  "last_changed_at": "2026-06-04T11:31:53.782Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Philadelphia, PA",
    "city": "Philadelphia",
    "region": "PA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 100000,
  "salary_min": 80000,
  "inferred_at": "2026-06-02T10:42:58.237Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Philadelphia, PA",
      "city": "Philadelphia",
      "region": "PA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "<div><strong>Trusted Advisor to Franchise Partner</strong></div>\n\n<li>Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication&nbsp;</li>\n<li>Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions&nbsp;</li>\n<li>Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region</li>\n<li>Use Franchise Partner leadership training to promote a positive Crew culture</li>\n<li>Document every interaction with Franchise Partners</li>\n<li>Address franchise partner engagement by escalating feedback and documenting results</li>\n\n<div>&nbsp;</div>\n<div><strong>Consult on Business Success and Profitability</strong></div>\n\n<li>Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.</li>\n<li>Work with Franchise Partners to create short and long-term business goals</li>\n<li>Review profit and loss statements to identify profit goals and opportunities</li>\n<li>Frequently perform root-cause analyses and provide recommendations for business growth</li>\n<li>Conduct local market research to aid in increasing sales through marketing initiatives and community involvement</li>\n<li>Develop marketing strategies based on market research and Franchise Partner interest</li>\n\n<div>&nbsp;</div>\n<div><strong>Support Operational Excellence</strong></div>\n\n<li>Develop a thorough understanding of Crumbl’s operational KPIs and the why behind them including policies and procedures</li>\n<li>Educate and offer strategic advice on the 3 C’s of Crumbl (Cookie Quality, Cleanliness, and Customer Experience)</li>\n<li>Seek every opportunity to encourage operational excellence</li>\n<li>Applaud operational excellence with awards and recognition</li>\n<li>Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.</li>\n<li>Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners.&nbsp;</li>\n\n<div>&nbsp;</div>"
    },
    {
      "text": "Qualifications",
      "content": "<div><strong>Minimum Qualifications</strong></div>\n\n<li>Bachelor’s degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience</li>\n<li>Proven track record of running a successful business</li>\n<li>Strong financial literacy skills&nbsp;</li>\n<li>Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language)</li>\n<li>Proficient in Microsoft Office and Google Workspace</li>\n<li>Strong emotional intelligence</li>\n<li>Ability to conduct crucial conversations</li>\n<li>Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting</li>\n<li>Ability to work in a fast paced environment with little to no supervision</li>\n<li>Basic Knowledge of food safety practices</li>\n<li>Valid U.S. Driver’s License</li>\n<li>Access to reliable transportation</li>\n\n<div>&nbsp;</div>\n<div><strong>Preferred Qualifications</strong></div>\n\n<li>Previous consulting or coaching experience</li>\n<li>Previous multi-unit management experience</li>\n<li>Previous business financial experience</li>\n<li>Advanced knowledge of food safety practices</li>\n<li>Masters degree in business related field</li>\n\n<div>&nbsp;</div>"
    },
    {
      "text": "Location and Travel",
      "content": "<div>\n<p data-start=\"201\" data-end=\"478\">This role will be based in <strong data-start=\"228\" data-end=\"252\">Eastern Pennsylvania</strong> and requires regular travel throughout the <strong data-start=\"296\" data-end=\"326\">Northeastern United States</strong> to support franchise bakery locations.&nbsp;</p>\n<p data-start=\"480\" data-end=\"602\">Travel is expected to be approximately <strong data-start=\"519\" data-end=\"538\">50% of the time</strong>, though travel expectations may change based on business needs.</p>\n<p data-start=\"604\" data-end=\"653\">The role will generally be structured as follows:</p>\n<ul data-start=\"655\" data-end=\"1049\">\n<li data-section-id=\"1dzkodd\" data-start=\"655\" data-end=\"857\"><strong data-start=\"657\" data-end=\"696\">50% Administrative Responsibilities</strong> – Participating in team calls, identifying priorities, planning travel, preparing for bakery visits, and sending follow-up communications to franchise partners.</li>\n<li data-section-id=\"eawcuo\" data-start=\"858\" data-end=\"1049\"><strong data-start=\"860\" data-end=\"890\">50% Field Responsibilities</strong> – Visiting bakeries, traveling within the region, conducting business reviews, supporting franchise partners in-store, and providing operational consultation.</li>\n\n</ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1775759393804,
  "updatedAt": null,
  "categories": {
    "team": "Crumbl Operational Excellence",
    "location": "Philadelphia, PA",
    "commitment": "Full Time",
    "department": "Crumbl",
    "allLocations": [
      "Philadelphia, PA"
    ]
  },
  "salaryRange": {
    "max": 100000,
    "min": 80000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "onsite"
}