Client Partner

Client Partner Location: US based | Travel: Regular Robots & Pencils is growing, and we’re looking for dynamic client partners. We help clients achieve real outcomes through cloud-native infrastructure, human-centered design, and pragmatic AI, and now we need more leaders to take Robots & Pencils to the next level. What you’ll do Own a portfolio of clients with responsibility for client P&Ls, client success, client delivery, and set multi-year client strategy; meet or exceed revenue and margin targets. Build and deepen C-suite relationships, serving as executive sponsor and trusted advisor across accounts. Represent R&P at client and industry forums, elevating market presence and thought leadership. Win complex, high-value deals through strategic negotiation; shape offerings and pricing to unlock growth. Oversee delivery strategy across all accounts in your portfolio; align outcomes to long-term client goals. Resolve critical escalations with minimal disruption; drive portfolio-wide delivery innovation and best practices. Shape go-to-market with Sales & Marketing, including pipeline planning, forecasting, resourcing, and multi-year growth plans. Mentor Associate Partners and Directors, building leadership pipelines and scalable mentorship frameworks. Create cross-vertical offerings and contribute to the firm’s innovation roadmap and delivery standards. What we’re looking for 15+ years in consulting/digital/technology services, including senior ownership of enterprise portfolios or verticals with P&L accountability. Proven record of multi-million-dollar growth, complex deal wins, and sustaining executive (VP/C-suite) relationships. Depth in digital product, cloud, data/AI, and experience design, translating technology into measurable business outcomes. Operational mastery across forecasting, pricing, utilization, and margin management. Success leading globally distributed delivery (onshore/offshore) and shaping delivery practices at scale. Demonstrated market presence (speaking, publishing, alliances) that builds external visibility for the firm. Flexibility for regular travel. MBA and/or certifications (PMP, PgMP, SAFe) are a plus—impact and outcomes matter most. Personal competencies Results Driven – Delivers transformative client impact and results. Enterprise-minded – Balances portfolio targets with firm strategy. Executive presence – Communicates with clarity; sustains C-suite trust. Strategic & analytical – Turns market signals into actionable plans. Builder – Designs offerings, teams, and mechanisms that scale. Innovator – Advances delivery practices that become benchmarks. People developer – Creates enduring leadership pipelines. Why Robots & Pencils? We don’t just deliver projects; we build partnerships that transform organizations. Join a global team of strategists, designers, and engineers creating meaningful, scalable, human-centered solutions—while owning a portfolio that shapes how we grow, how we deliver, and how the market experiences Robots & Pencils.

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