Home › Companies › Children's Council of San Francisco › Client Relations Representative (Bilingual English/Spanish)
Client Relations Representative (Bilingual English/Spanish)
Children's Council of San Francisco · San Francisco, CA, United States · On Site · Active · $45,071–$50,071 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Children's Council of San Francisco |
| Title | Client Relations Representative (Bilingual English/Spanish) |
| Normalized title | - |
| Department / team | 000110 Child Care Family Services |
| Location | San Francisco, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $45,071–$50,071 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-04-08 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Children's Council of San Francisco. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Francisco. | Open |
| Department jobs | Active postings in 000110 Child Care Family Services. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Children's Council of San Francisco |
| Source | 9fac59be-2653-43f3-88c5-5609b0649788 |
| ATS provider | Rippling ATS |
Description
company
For more than 50 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.
role
Job Title : Client Relations Representative (Bilingual English/Spanish)
Department/Unit: Child Care Family Services
Reports To: Client Relations Supervisor
FLSA Status: Non-Exempt /Non-Union/37.50 hours
Compensation : $45,070.54- $50,070.54
POSITION SUMMARY
The Client Relations Representative provides superior customer service to all Children’s Council of San Francisco customers and agency staff. S/he/they represents the agency to the community, both on the phone and in person and will utilize strong customer service and communication skills, multitasking abilities, good judgment, and patience to assess and meet customer needs. S/he/they will operate a multi-line telephone system in a fast paced, client-based office environment. This role is aligned with the Family Services Department but provides general office and staff support to departments within the agency, as needed. Reports to the Program Manager.
KEY QUALITIES
• You go the extra mile, helping our clients and your colleagues achieve successful outcomes.
• You are welcoming and optimistic, maintaining poise, even under difficult circumstances.
• You are a dependable colleague, and someone that your team can rely on.
PRIMARY RESPONSIBILITIES
Engage courteously and professionally with all visitors and callers. Answers agency multi-phone lines and operates voicemail system. Screens calls, forwards calls and /or records and forwards messages accurately. Receives electronic or hard copy communication from clients or partner agencies and routes to appropriate staff/department. Maintains confidentiality of staff and clients. Receives all walk-in clients in the reception area, directing guests to appropriate areas or staff, as necessary. Introduces clients to online resources such as our Child Care Finder and www.earlylearningSF.org. Understands Agency’s programs/services and answers questions and will direct inquiries to the appropriate person, as needed. Monitors and maintains a clean, safe, and orderly environment in the lobby area including children’s play area and desk areas. Monitors public areas for safety. Monitors visitor traffic and issues guest passes, as needed. Announces and participates in evacuation procedures. Maintains and updates list to monitor daily availability of agency staff. Attends Subsidy Department meetings and other subsidy meetings as needed. Reports any phone-related or office machines problems to the Operations Manager and/or IT Manager. Conducts data entry in BrightPearl database and distributes diapers to eligible clients. Will occasionally navigate multiple software programs or databases (such as CalWIN, Launchpad, ELSF and others). Performs other relevant duties, as assigned.
Required Qualifications :
High school diploma required. Minimum 2 years Administrative Assistant experience. This role requires you to be in office 5 days a week (Monday - Friday). Demonstrates good judgment, excellent attendance, and punctuality. Exhibits a positive attitude, professional manner, and a high energy level. Works well in a high stress, fast paced environment. Ability to communicate and handle a wide variety of situations dealing with a diverse population. Ability to deal effectively with heavy multi-line phones, voice mail, mail machines and fax machines. Knowledge of PC Windows, Outlook E-mail, and MS Office. Bilingual Fluency in both English & Spanish is required. A background clearance is required.
Physical Requirements :
Ability to sit at a desk for extended amounts of time. Ability to stand for extended amounts of time. Manual dexterity to use a telephone and computer. Ability to speak, hear and understand speech at normal room levels, whether in person or on the telephone. Physical agility to lift and carry up to 10 pounds and to bend, stoop, walk and reach overhead. Mental acuity to perform the essential functions of this position in an accurate and timely fashion; to evaluate and make good judgments and decisions.
BACKGROUND CHECK
All offers of employment are contingent upon successfully completing this process.
Hybrid Work
We have adopted a hybrid working model and currently require employees to be present in the office at least 3 days per week, with the option to work 2 days per week remotely. Applicants should be comfortable with both the remote and in office scenarios.
Benefits, and Employee Perks
We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:
Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums. Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage. Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance. 401(k) retirement plan with a generous employer match. Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs. Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday. Ongoing training and professional development for all staff. Tuition Reimbursement.
Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.
Equal Opportunity & Equity Statement
Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.
Full job record
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| Org ID | 355e856f-2a29-4518-96c7-dcc5d3e86eb9 |
| Source ID | 9fac59be-2653-43f3-88c5-5609b0649788 |
| Board ID | 9fac59be-2653-43f3-88c5-5609b0649788 |
| Provider | rippling |
| Provider Job Key | 588fd421-8734-466a-95dc-bc0f4ad856fa |
| Title | Client Relations Representative (Bilingual English/Spanish) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Francisco, CA, United States |
| Department | 000110 Child Care Family Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Francisco |
| Salary Raw | Compensation : $45,070.54- $50,070.54 POSITION SUMMARY The Client Relations Representative provides superior customer |
| Salary Min | 45,070.54 |
| Salary Max | 50,070.54 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/childrenscouncilsf/jobs/588fd421-8734-466a-95dc-bc0f4ad856fa |
| Apply URL | https://ats.rippling.com/childrenscouncilsf/jobs/588fd421-8734-466a-95dc-bc0f4ad856fa |
| First Seen At | 2026-05-29 07:11:33Z |
| Last Seen At | 2026-06-06 08:45:08Z |
| Last Checked At | 2026-06-06 08:45:08Z |
| Last Changed At | 2026-06-06 08:45:08Z |
| Inactive At | — |
| Source Posted At | 2026-04-08 18:42:52Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=childrenscouncilsf/date=2026-06-06/2026-06-06T08-45-07-386Z-9e294101040520396f60a624ab3782246be01d6dd2a8171f0f575e99c9cba982.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Job Title</strong></b><span style=\"white-space:pre-wrap;\">:</span><span style=\"white-space:pre-wrap;\">\t</span><span style=\"white-space:pre-wrap;\">\t</span><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Client Relations</strong></b><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Representative</strong></b><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">(Bilingual English/Spanish) </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Department/Unit:</strong></b><span style=\"white-space:pre-wrap;\">\t</span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Child</strong></b><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Care</strong></b><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Family Services</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Reports To:</strong></b><span style=\"white-space:pre-wrap;\">\t</span><span style=\"white-space:pre-wrap;\">\t</span><span style=\"white-space:pre-wrap;\">\t</span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Client Relations Supervisor</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">FLSA Status:</strong></b><span style=\"white-space:pre-wrap;\">\t</span><span style=\"white-space:pre-wrap;\">\t</span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Non-Exempt /Non-Union/37.50 hours </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Compensation</strong></b><span style=\"font-size:10.5pt;white-space:pre-wrap;\">:</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">\t</span><span style=\"white-space:pre-wrap;\">\t</span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">$45,070.54-</strong></b><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">$50,070.54</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">POSITION SUMMARY</strong></b></u></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">The</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Client Relations</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Representative provides superior customer service to</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">all</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Children’s Council of San Francisco</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">customers</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">agency staff.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">S/he/they</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">represents</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">the</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">agency to the community,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">both on</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">the phone and in</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">person</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">will</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">utilize</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">strong customer service and communication skills, multitasking abilities, good</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">judgment,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and patience to assess and meet customer needs.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">S/he/they will</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">operate</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">a multi-line telephone system in a</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">fast paced, client-based office environment.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">This role</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">is</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">aligned with the</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Family Services</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Department but provides</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">general office and staff support</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">to departments within the agency, as needed.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Reports to the</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Program</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Manager.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">KEY QUALITIES</strong></b></u></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">•</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">You go the extra mile, helping our clients and your colleagues achieve successful outcomes.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">•</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">You are welcoming and optimistic,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">maintaining</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">poise, even under difficult circumstances. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">•</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">You are a dependable colleague, and someone that your team can rely on.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">PRIMARY</strong></b></u><u><span style=\"text-decoration:underline;white-space:pre-wrap;\"> </span></u><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">RESPONSIBILITIES</strong></b></u></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Engage courteously and professionally with all visitors and callers.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Answers agency multi-phone lines and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">operates</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">voicemail</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">system.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Screens calls, forwards calls and /or records and forwards messages accurately.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Receives electronic or hard copy communication from clients or partner agencies and routes to</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">appropriate staff/department. </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Maintains confidentiality of staff and clients.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Receives all walk-in clients in the reception area,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">directing</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">guests to</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">appropriate areas</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">or staff, as</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">necessary.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Introduces</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">clients to online resources such as our Child Care Finder and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">www.earlylearningSF.org. </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Understands</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Agency’s programs/services</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and answers questions</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and will direct inquiries to the</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">appropriate person, as needed.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Monitors and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">maintains</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">a clean, safe,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and orderly environment in the</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">lobby</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">area including children’s play area</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and desk areas.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Monitors public areas for safety.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Monitors visitor</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">traffic and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">issues</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">guest passes,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">as needed.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Announces</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">participates</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">in evacuation procedures.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Maintains and updates</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">list to monitor</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">daily</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">availability of</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">agency staff.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Attends</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Subsidy Department meetings and other subsidy meetings as</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">needed.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Reports any</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">phone-related</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">or office machines problems to the Operations Manager and/or IT Manager.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Conducts data entry in</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">BrightPearl</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">database and distributes diapers to eligible</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">clients.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Will occasionally navigate multiple software programs or databases (such as</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">CalWIN, Launchpad,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">ELSF</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and others). </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Performs other relevant duties,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">as</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">assigned.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">Required Qualifications</strong></b></u><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">High school diploma</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">required.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Minimum 2</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">years</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">Administrative Assistant experience.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">This role</span><span style=\"white-space:pre-wrap;\"> </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">requires</strong></b><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">you to be in</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">office</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">5 days a week (Monday - Friday).</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Demonstrates good judgment, excellent</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">attendance,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and punctuality.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Exhibits</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">a</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">positive attitude,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">professional</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">manner,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and a high energy level.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Works well in a high</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">stress, fast paced environment.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ability to communicate and handle a wide variety of situations dealing with a diverse population.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ability to deal effectively with heavy multi-line phones, voice mail, mail</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">machines</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and fax machines.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Knowledge of PC Windows, Outlook</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">E-mail,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">MS Office.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Bilingual Fluency in both English & Spanish is required. </strong></b></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">A background clearance is</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">required.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">Physical 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style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Mental acuity to perform the essential functions of this position in</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">an accurate</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">timely</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">fashion; to</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">evaluate and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:12pt;white-space:pre-wrap;\">make good judgments and decisions.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(34,34,34);white-space:pre-wrap;\">BACKGROUND CHECK</strong></b><br><span style=\"color:rgb(34,34,34);white-space:pre-wrap;\">All offers of employment are contingent upon successfully completing this process.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Hybrid Work </strong></b></p><p style=\"font-family:"Basel 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Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Equal Opportunity & Equity Statement </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.</span></p>",
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