Sales Support - Keyholder

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    "country": "United States",
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      "state": "North Carolina"
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    "jobOpeningName": "Sales Support - Keyholder",
    "departmentLabel": "WAKE-149",
    "employmentStatusLabel": "Part-Time/Permanent"
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    "location": {
      "city": "Raleigh",
      "state": "North Carolina",
      "postalCode": "27610",
      "addressCountry": "United States"
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    "datePosted": "2026-02-25",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Position Title: </span>Sales Support - Keyholder</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Wake Tech Community College Campus Store - Perry Hall, <span style=\"color: rgb(72, 65, 63)\">2901 Holston Ln</span>, <span style=\"color: rgb(72, 65, 63)\">Raleigh</span>, North Carolina 27610</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Contract Type:</span> Part-time, Permanent<br><span style=\"font-weight: bold\">Rate of Pay:</span> $14.50 per hour<br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Working hours: </span>25 hours per week<br><br></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About BibliU<br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. <br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!<br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Position Overview: <br><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across cash registering, customer service, textbook handling, and shipping/receiving support.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Key Responsibilities</span><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Cash Register</span><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Operate the cash register accurately in line with store policies and procedures</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Check in, price and display supplies and general merchandise </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Participate in inventory counts and help track stock levels</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Record price changes and promotions accurately</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Notify appropriate staff about out-of-stock or defective items </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Report marketing trends and customer feedback to supervisor </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Complete and additional duties as assigned</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Customer Service</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Engage customers on the sales floor with information, support, and a positive attitude.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain clean, organized, and well-merchandised store displays.</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support customers in person, via phone and email </span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Manage and fulfil customer orders<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Textbook Department</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist customers in locating and purchasing course materials.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Stock and merchandise textbooks to ensure easy access and visual appeal.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support daily upkeep and organization to meet sales and service goals.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Shipping &amp; Receiving</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Receive and check in incoming merchandise and supplies.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Organize back-stock to ensure efficient restocking of the sales floor.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prepare and process outgoing shipments, customer orders, and returns.<br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be able to lift up to 40lb unassisted.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Retail or customer service experience preferred but not required.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to work quickly and accurately in a busy environment.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Team-oriented and dependable, with good attention to detail.</span></li>\n</ul>",
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