IT System Administrator

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    "location": {
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      "postalCode": "1110",
      "addressCountry": "Luxembourg"
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    "datePosted": "2026-05-13",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">IT System administrator</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About us</span></p>\n<p><span style=\"font-size: 12pt\">Jetfly is a leading European private aviation company headquartered in Luxembourg. We operate a fleet of 72 aircraft, including PC-12, PC-24, and Cirrus SF50. With over 25 years of experience and more than 540 passionate professionals, we bring together specialized business units offering a complete aviation ecosystem, including fractional ownership, charter services, aircraft management, trading, maintenance, and training. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Jetfly Aviation is the Jetfly division dedicated to fractional aircraft ownership, serving over 500 co-owners across Europe. Luxembourg hosts the operational hub and administrative departments, ensuring smooth day-to-day operations and high-quality service for all co-owners.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About the role</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Responsibilities</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Address and resolve Level 2 and 3 support tickets efficiently and effectively</span></li>\n<li><span style=\"font-size: 12pt\">Troubleshoot and resolve complex hardware, software, and network issues</span></li>\n<li><span style=\"font-size: 12pt\">Proactive monitoring of the entire infrastructure and rapid incident response</span></li>\n<li><span style=\"font-size: 12pt\">Manage and maintain the IT park, ensuring all equipment is functional and up-to-date</span></li>\n<li><span style=\"font-size: 12pt\">Act as a liaison with IT service providers to ensure smooth operations</span></li>\n<li><span style=\"font-size: 12pt\">Ensure the proper functioning of communication and collaboration tools</span></li>\n<li><span style=\"font-size: 12pt\">Regularly update software and perform routine system checks</span></li>\n<li><span style=\"font-size: 12pt\">Implementation of IT projects and architectural changes</span></li>\n<li><span style=\"font-size: 12pt\">Maintain a knowledge base of technical documentation</span></li>\n<li><span style=\"font-size: 12pt\">Collaborate with other IT team members to improve service quality</span></li>\n<li><span style=\"font-size: 12pt\">Follow ITIL standards</span></li>\n<li><span style=\"font-size: 12pt\">Stay informed about new IT trends and solutions</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Profile</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Degree in Information Technology, Computer Science, or a related field</span></li>\n<li><span style=\"font-size: 12pt\">Mid-level position, suitable for candidates with initial professional experience or strong academic background</span></li>\n<li><span style=\"font-size: 12pt\">Must be fluent in English; French; German is an advantage</span></li>\n<li><span style=\"font-size: 12pt\">Strong knowledge of Windows Server environments and Active Directory / Entra ID</span></li>\n<li><span style=\"font-size: 12pt\">Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint)</span></li>\n<li><span style=\"font-size: 12pt\">Understanding of fundamental networking concepts</span></li>\n<li><span style=\"font-size: 12pt\">Ability to perform system monitoring and respond to infrastructure alerts</span></li>\n<li><span style=\"font-size: 12pt\">Capable of handling Level 3 escalations under supervision</span></li>\n<li><span style=\"font-size: 12pt\">Powershell scripting knowledge</span></li>\n<li><span style=\"font-size: 12pt\">Willingness to follow procedures and contribute to technical documentation</span></li>\n<li><span style=\"font-size: 12pt\">Good analytical and troubleshooting skills</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work both independently and as part of a technical team</span></li>\n<li><span style=\"font-size: 12pt\">Strong willingness to learn, grow, and evolve toward a senior system administrator role</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Jetfly's offer:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">The role will give you the opportunity to develop your skills and see your work directly contribute to the success of the business.</span></li>\n<li><span style=\"font-size: 12pt\">You will work in a fast-paced environment.</span></li>\n<li><span style=\"font-size: 12pt\">The location of the company will allow you to reach it easily by public transport or by car (Luxembourg airport).</span></li>\n<li><span style=\"font-size: 12pt\">A compensation package that includes meal vouchers, private health insurance and parking spot.</span></li>\n<li><span style=\"font-size: 12pt\">Last but not least, a fun, multicultural, professional and collaborative work culture where we guarantee that there is never a dull day.</span></li>\n</ul>",
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