Practice Manager - Sherbourne Dental Associates

Practice Manager – Dentalook Great practices don't happen by chance. They happen because exceptional leaders make them possible. You're the person teams turn to when things get busy. You know how to inspire people, create accountability without sacrificing compassion, and build a culture where both patients and employees feel valued. You understand that success isn't just measured by production numbers. It's measured by trust. By patient relationships. By team engagement. By creating an environment where people genuinely enjoy coming to work. At Dentalook , we're searching for an experienced Practice Manager who is passionate about leadership, operational excellence, and delivering an exceptional patient experience. This is more than a management position. It's an opportunity to shape culture, develop people, and help a growing practice thrive. What You'll Do Lead with Purpose Inspire, coach, and develop a high-performing dental team. Foster a culture built on accountability, collaboration, and respect. Mentor team members and support professional growth and engagement. Drive Operational Excellence Oversee day-to-day practice operations and office performance. Manage scheduling, patient flow, and workflow efficiencies. Monitor KPIs, productivity, and practice goals to support sustainable growth. Ensure compliance with policies, procedures, and industry standards. Deliver an Exceptional Patient Experience Create an environment where patients feel welcomed, understood, and cared for. Resolve concerns professionally and proactively. Champion a patient-first approach throughout every stage of the patient journey. Build and Support Great Teams Participate in recruitment, onboarding, training, and employee development. Promote employee engagement and maintain a positive workplace culture. Collaborate closely with clinical and administrative teams to ensure success. What We're Looking For Required Qualifications ✔ 2+ years of Dental Practice Management experience ✔ Proven experience leading and developing successful teams ✔ Strong understanding of dental office operations, scheduling, insurance processes, treatment coordination, and patient care ✔ Experience managing KPIs, production goals, and practice growth initiatives ✔ Proficiency with dental software systems (Dentrix, ClearDent, Tracker, or similar) ✔ Exceptional leadership, communication, and conflict-resolution skills ✔ Highly organized with the ability to prioritize and thrive in a fast-paced environment ✔ A proactive, solutions-focused mindset with a genuine passion for people Why Join Dentalook? Because great leaders deserve great support. We Offer: Competitive salary Performance-based incentives RRSP matching program Comprehensive health and dental benefits Paid vacation Professional development and career growth opportunities Supportive leadership and collaborative culture The opportunity to make a meaningful impact on patients, teams, and communities If you've spent the last several years building teams, creating culture, and helping practices succeed—and you're ready for a role where your leadership truly matters—we would love to meet you. Apply today and help us create healthier smiles, stronger teams, and exceptional patient experiences—together. #HP01 We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.

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