TEMP Navigator

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    "ShortDescriptionStr": "Join an innovative team dedicated to empowering families in Washington, DC! As a Temporary Navigator with the Career Mobility Action Plan (Career MAP), you’ll be a key advocate for participants transitioning from homelessness to sustainable careers. This role goes beyond traditional case management—it's about coaching, supporting, and helping individuals overcome barriers to success while navigating career development and essential family resources.",
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    "ExternalDescriptionStr": "<p><strong>We're Hiring: Temporary Navigator – Washington, DC</strong></p><p><strong>Compensation:</strong> $24.05 per hour</p><p>Join an innovative team dedicated to empowering families in Washington, DC! As a <strong>Temporay</strong> <strong>Navigator</strong> with the Career Mobility Action Plan (Career MAP), you’ll be a key advocate for participants transitioning from homelessness to sustainable careers. This role goes beyond traditional case management—it's about <strong>coaching, supporting, and helping individuals overcome barriers to success</strong> while navigating career development and essential family resources.</p><p><strong>What You'll Do</strong></p><p>As the Navigator <span style=\"color:black;font-family:&quot;Arial&quot;,sans-serif;\">plays a central role in advancing the goals of the <strong>Career Mobility Action Plan (Career MAP)</strong>, an innovative workforce development initiative launched by the DC Department of Human Services (DHS). Navigators are responsible for delivering high-quality, personalized coaching that supports families in achieving long-term career advancement, financial independence, and holistic family well-being.</span></p><p style=\"background-color:white;line-height:normal;margin-bottom:0in;\"><span style=\"color:black;font-family:&quot;Arial&quot;,sans-serif;\">Serving as the primary point of contact for a caseload of families referred from the Family Re-Housing Stabilization Program (FRSP), Navigators go beyond traditional case management to provide advocacy, guidance, and strategic support. Each Navigator helps participants develop and pursue individualized Mobility Action Plans (MAPs), removing barriers, facilitating access to two-generational resources, and coaching participants toward self-determined goals.</span></p><p>&nbsp;</p><p><strong>Your Responsibilities Will Include:</strong></p><p style=\"line-height:normal;margin-bottom:0in;text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>Individualized Coaching &amp; Goal Planning</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Conduct strengths-based assessments and partner with participants to develop and update individualized Mobility Action Plans (MAPs), incorporating career, educational, financial, and family goals.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Apply trauma-informed and motivational coaching techniques to instill urgency, ownership, and belief in each participant’s ability to succeed.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Provide consistent accountability and future-focused support to help participants navigate their career journey and family goals simultaneously.</span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>Two-Generational Resource Navigation</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Assist participants in accessing wraparound supports, including healthcare, mental health, childcare, early childhood education, financial aid, tax credits, and legal services.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Guide participants through systems navigation, providing warm handoffs to external providers and following up to ensure services were received and needs were met.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Support participants in leveraging their social capital and building peer connections through workshops and group activities.</span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>Career Advancement &amp; Training Support</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Help participants explore career options aligned with interests and financial goals; refer to relevant education and training programs including vocational certifications, adult education, and higher education.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Collaborate with DHS Workforce Development Specialists and other partners to facilitate employment placements and track advancement, focusing on upward mobility and wage increases post-placement.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Support transition from training to employment and from job entry to career progression through continuous coaching and milestone tracking.</span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>Participant Engagement &amp; Progress Monitoring</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Conduct outreach to engage referred participants and re-engage those who have disengaged from services, document all touchpoints and status updates.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Track progress toward individualized goals, including career advancement, education attainment, financial benchmarks, and family wellbeing.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Maintain consistent and meaningful contact with each participant to foster trust, troubleshoot challenges, and adjust strategies as needed.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">At minimum of one time monthly a face-to-face meeting with the individual occurs, not all meetings are in Fedcap offices and most of these meetings should occur in the community at locations such as their school, community room at their apartment complex, etc.</span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>Data Management &amp; Compliance</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Maintain up-to-date and accurate documentation in the Electronic Case Management (ECM) system for all participant interactions, MAP updates, and milestone achievements.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Diligently verify and report outcomes—including employment, education, housing stability, and income progression—to DHS and internal teams.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Assist in compiling data for reports, including participant engagement, timesheets, placements, and retention metrics.</span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>Professional Development &amp; Team Collaboration</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Participate in regional learning collaboratives and training sessions to stay informed of emerging practices in mobility coaching and two-generational service delivery.</span></p></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Collaborate with fellow Navigators, Supervising Navigators, and community partners to ensure service alignment, consistency, and quality.</span></p></li></ul><p><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:107%;\">Adhere to all Fedcap and DHS policies and protocols</span></span></p><p>&nbsp;<strong>What We’re Looking For:</strong></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Bachelor’s degree in Social Work, Counseling, Psychology, Human Services, Workforce Development, or a related field from an accredited institution required.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">A Master’s degree in a relevant discipline is a strong plus.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">Minimum of 3 years of experience in case management, vocational rehabilitation, workforce development, or social services, preferably serving low-income, TANF, or other public-benefit populations.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">2 to 3 years of demonstrated success in coaching, barrier resolution, and performance-driven human services settings.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\">2 to 3 yrs of experience navigating public systems navigation (e.g., child welfare, criminal justice, housing, behavioral health) and the complexity of barriers faced by individuals experiencing generational poverty. And/or education or experience deemed appropriate by the agency.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:107%;\">Bilingual (English/Spanish) strongly preferred</span></span></li></ul><p>&nbsp;</p><p><i><strong>The Fedcap Group provides</strong></i> equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. <strong>We are an EEO employer</strong><i><strong> </strong></i><strong>committed to diversity, M/F/D/V.</strong></p><p>&nbsp;</p><p>&nbsp;</p>",
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