IT Operations & Security Technician

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{
  "list_job": {
    "id": "133",
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    "jobOpeningName": "IT Operations & Security Technician  ",
    "departmentLabel": "Technology",
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  "detail_job_opening": {
    "location": {
      "city": "Watford",
      "state": null,
      "postalCode": "WD25 8GD",
      "addressCountry": "United Kingdom"
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    "datePosted": "2026-05-05",
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    "description": "<p><span><span>At IGD, </span><span>we’re</span><span> proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.</span></span><span> </span></p>\n<p><br></p>\n<p><span><span>That’s</span><span> where you come in.</span></span><span> </span></p>\n<p><br></p>\n<p><span><span>We’re</span><span> looking for </span><span>an I</span><span>T Operations &amp; </span><span>S</span><span>ecurity Technician </span></span><span><span>who will</span><span> </span><span>assist</span><span> </span><span>the team</span><span> with </span><span>day-to-day</span><span> business as usual activities, troubleshooting, problem </span><span>resolution</span><span> and project work.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>What </span><span>you’ll</span><span> do</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Take part in delivering IGD Technology projects and initiatives.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Work as part of the IGD Security team to enhance security, </span><span>review incidents and </span><span>ensure policies are followed.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> with </span><span>business-as-usual</span><span> tasks and activities such a joiner mover leaver process, incident </span><span>tickets</span><span> and other user requests.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Take part and </span><span>help</span><span> at IGD industry events.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Add your own technical knowledge to enhance and improve the IGD Technology Team.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>What </span><span>we’re</span><span> looking for</span></span></span><span> </span></p>\n<ul>\n<li><span><span>A passion for IT and things “tech</span><span>”.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>1-3 </span><span>years experience</span><span> in an IT role.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Preferably some experience of working in a security-focused role.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>An eye for detail, good troubleshooting and out of the box thinking skills paired with good written and verbal communication skills.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>The rewards</span></span></span><span> </span></p>\n<p><span><span>We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered &amp; trusted to manage your time.</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>The location</span></span></span><span> </span></p>\n<p><span><span>We are<span> </span></span><span>operating</span><span><span> </span>a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from<span> </span></span><span>C</span><span>entral London</span><span>.</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Our behaviours</span></span></span><span> </span></p>\n<p><span><span>We’re</span><span> hungry for better </span></span><span> </span></p>\n<p><span><span>We solve it together</span></span><span> </span></p>\n<p><span><span>We make it happen </span></span><span> </span></p>\n<p><span><span>We say what needs to be said </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>More about our people</span></span></span><span> </span></p>\n<p><span><span>We’re</span><span><span> </span>looking for inspiring professionals; talented people who<span> </span></span><span>seek</span><span><span> </span>personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our<span> </span></span><span>clients</span><span><span> </span>and themselves.</span></span><span> </span></p>\n<p><span><span>We<span> </span></span><span>seek</span><span><span> </span>and attract the<span> </span></span><span>very best</span><span><span> </span>people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates.<span> </span></span><span>P</span><span>lease discuss any adjustments that you may<span> </span></span><span>require</span><span><span> </span>throughout the<span> </span></span><span>selection</span><span><span> </span>and assessment process.</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>More about IGD</span></span></span><span> </span></p>\n<p><span><span>We are a strategic<span> </span></span><span>insight foresight and learning organisation. Here to unite the industry and<span> </span></span><span>benefit society. We invest all our profit into Social Impact. </span></span><span> </span></p>\n<p><span><span>We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By<span> </span></span><span>providing</span><span><span> </span>evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that<span> </span></span><span>benefit</span><span><span> </span>their operations<span> </span></span><span>and</span><span><span> </span>contribute to the collective good of society.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span> </span></p>",
    "compensation": "Excellent Salary & Benefits",
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    "jobOpeningName": "IT Operations & Security Technician  ",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://igd.bamboohr.com/careers/133",
    "employmentStatusLabel": "Full-Time"
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