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Home › Companies › D9da6c87 40d6 4d9e A683 921c3d3a75f6 9200898145844 2 › PBX Operator

PBX Operator

D9da6c87 40d6 4d9e A683 921c3d3a75f6 9200898145844 2 · Fort Worth, TX, US, Fort Worth, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD9da6c87 40d6 4d9e A683 921c3d3a75f6 9200898145844 2
TitlePBX Operator
Normalized title-
Department / team-
LocationFort Worth, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-07-10 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from D9da6c87 40d6 4d9e A683 921c3d3a75f6 9200898145844 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Worth.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD9da6c87 40d6 4d9e A683 921c3d3a75f6 9200898145844 2
Source7047025b-1bf9-4b8b-a037-03c0966e2295
ATS providerADP Workforce Now Recruiting

Description

Job description We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day. We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Reservations Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people has a belief in the power of community, and the desire to create extraordinary experiences drives us. You must apply if these things also drive you! The Guest Service Specialist's job is to ensure all incoming external and internal calls are answered swiftly and appropriately according to the Brand standards. Answer In-Room dining Calls and take orders accordingly. Handle guest inquiries and issues and ensure service recovery is efficient and appropriate. ESSENTIAL RESPONSIBILITIES: Embody the values + guiding principles of Hotel Drover. Ability to manage multiple functions and deliver results in a demanding, fast-paced environment. Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand. Maintain a professional and high-quality service-oriented environment, at all times. Answer all incoming calls to the hotel and transfer/direct appropriately. Promptly answer, and process all guest calls, messages, requests, questions, or concerns. Respond thoughtfully to guest requests or complaints and take appropriate action and follow-up. Assist guests with directions and information regarding property and local areas of interest. Take initiative in accommodating the guests’ needs by working closely with all departments within the hotel. Use up-selling techniques to maximize room rates. Assist with Room and dining reservations. Use the Marriott GXP Program to LIVE chat with guests, take service requests, closeout guest alerts, and make room reservations. Assist with dining reservations using OpenTable Assist with Inputting group rooming lists, when needed, into OPERA. Send Credit Card Authorization forms via Sertifi. Use ALICE to log all concierge-related services. Input guest requests and follow-up accordingly through use of HotSOS. Intake large dining party and group sales Inquiries; liaising to the appropriate team. Know all emergency Procedures including hotline numbers for local authorities and institutions. MUST-HAVES: Strong knowledge of the City of Fort Worth and other parts of the DFW Metroplex. Must be familiar with Forbes, AAA, and luxury hotel standards. The ability to communicate effectively and graciously. Operate with passion, respect, integrity, dedication, and empowerment to all internal and external guests. Some experience in customer service is preferred. Flexible schedule, able to work evenings, weekends, and holidays. Strong interpersonal and relationship-building abilities; passion for collaboration. QUALIFICATIONS: Prior Hotel Experience preferred. Excellent communication and organizational skills. 2+ years experience in customer service or hospitality. Able to learn computer functions and other on-the-job skills. Strong eye for details. Good problem-solving skills. Ability to multitask. Solid customer service skills. Strong written and verbal communication skills. Exceptional customer service skills. OUR CORE VALUES: Hit the Mark, Every Time Blaze New Trails Spark Warmth Be Intentional Honor All Do Right Stay Curious

Full job record

Job ID4cf8ddf4f7ddf4dfee5fbf388c2430b13201f906
Org ID0a797f68-e020-4d97-833c-1c8bf1935361
Source ID7047025b-1bf9-4b8b-a037-03c0966e2295
Board ID7047025b-1bf9-4b8b-a037-03c0966e2295
Provideradp_workforcenow
Provider Job Key481132
TitlePBX Operator
Normalized Title—
Statusactive
Activeyes
Location TextFort Worth, TX, US, Fort Worth, TX
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityFort Worth
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d9da6c87-40d6-4d9e-a683-921c3d3a75f6&ccId=9200898145844_2&lang=en_US&type=JS&jobId=481132&jwId=9200908926695_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d9da6c87-40d6-4d9e-a683-921c3d3a75f6&ccId=9200898145844_2&lang=en_US&type=JS&jobId=481132&jwId=9200908926695_1
First Seen At2026-05-31 18:34:37Z
Last Seen At2026-06-06 13:11:42Z
Last Checked At2026-06-06 13:11:42Z
Last Changed At2026-06-06 13:11:42Z
Inactive At—
Source Posted At2024-07-10 17:41:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d9da6c87-40d6-4d9e-a683-921c3d3a75f6|9200898145844_2/date=2026-06-06/2026-06-06T13-11-41-618Z-445f15ceb7d7c4fef187f787e9498b6c643c464413b655723ac8a3be929bfc27.json
Event Fields
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  "last_changed_at": "2026-06-06T13:11:42.669Z",
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Parsed Structured
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Extensions
{}
Native Structured
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This person is driven to create meaningful experiences for our employees, guests, and community.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">We have poured our passion, energy, and excitement into crafting an extraordinary place and brand &ndash; and we know that the right Reservations Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people has a belief in the power of community, and the desire to create extraordinary experiences drives us. You must apply if these things also drive you!</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">The Guest Service Specialist&#39;s job is to ensure all incoming external and internal calls are answered swiftly and appropriately according to the Brand standards. Answer In-Room dining Calls and take orders accordingly. Handle guest inquiries and issues and ensure service recovery is efficient and appropriate.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">ESSENTIAL RESPONSIBILITIES:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Embody the values + guiding principles of Hotel Drover.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Ability to manage multiple functions and deliver results in a demanding, fast-paced environment.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintain a professional and high-quality service-oriented environment, at all times.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Answer all incoming calls to the hotel and transfer/direct appropriately.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Promptly answer, and process all guest calls, messages, requests, questions, or concerns.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Respond thoughtfully to guest requests or complaints and take appropriate action and follow-up.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Assist guests with directions and information regarding property and local areas of interest.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Take initiative in accommodating the guests&rsquo; needs by working closely with all departments within the hotel.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Use up-selling techniques to maximize room rates.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Assist with Room and dining reservations.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Use the Marriott GXP Program to LIVE chat with guests, take service requests, closeout guest alerts, and make room reservations.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Assist with dining reservations using OpenTable</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Assist with Inputting group rooming lists, when needed, into OPERA.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Send Credit Card Authorization forms via Sertifi.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Use ALICE to log all concierge-related services.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Input guest requests and follow-up accordingly through use of HotSOS.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Intake large dining party and group sales Inquiries; liaising to the appropriate team.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Know all emergency Procedures including hotline numbers for local authorities and institutions.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">MUST-HAVES:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong knowledge of the City of Fort Worth and other parts of the DFW Metroplex.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must be familiar with Forbes, AAA, and luxury hotel standards.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">The ability to communicate effectively and graciously.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Operate with passion, respect, integrity, dedication, and empowerment to all internal and external guests.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Some experience in customer service is preferred.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Flexible schedule, able to work evenings, weekends, and holidays.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong interpersonal and relationship-building abilities; passion for collaboration.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">QUALIFICATIONS:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Prior Hotel Experience preferred.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Excellent communication and organizational skills.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">2+ years experience in customer service or hospitality.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Able to learn computer functions and other on-the-job skills.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong eye for details.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Good problem-solving skills.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Ability to multitask.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Solid customer service skills.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong written and verbal communication skills.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Exceptional customer service skills.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">OUR CORE VALUES:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Hit the Mark, Every Time</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Blaze New Trails</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Spark Warmth</li><li style=\"box-sizing: inherit; 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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/4cf8ddf4f7ddf4dfee5fbf388c2430b13201f906?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/0a797f68-e020-4d97-833c-1c8bf1935361JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/7047025b-1bf9-4b8b-a037-03c0966e2295JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/4cf8ddf4f7ddf4dfee5fbf388c2430b13201f906/eventsJSON

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