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Membership Director

B18d14fa 083b 425f A161 Dff2a7eece3c 19000101 000001 · Granby, CT, US, Granby, CT · Active · $55,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB18d14fa 083b 425f A161 Dff2a7eece3c 19000101 000001
TitleMembership Director
Normalized title-
Department / team-
LocationGranby, CT, United States
Work model-
Employment typeFull Time
Salary$55,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-19 / 2026-06-20
Changed / last seen2026-06-20 / 2026-06-20

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Granby.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB18d14fa 083b 425f A161 Dff2a7eece3c 19000101 000001
Sourcec4ba08f1-88bf-4cd0-a934-9f81496f993c
ATS providerADP Workforce Now Recruiting

Description

YMCA of Greater hartford Job Description Job Title: Membership Director FLSA Status: Exempt Job Grade: Primary Department: Membership Reports to: Executive Director Revision Date: 02/05/2026 Leadership Level: Leader The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility. POSITION SUMMARY: Under the direction of the Executive Director, the Membership Director is responsible for the overall planning, development, implementation and follow-through of the membership sales and engagement process and providing leadership and direction to the Membership staff for assigned branch. The Membership Director ensures that all membership strategies and procedures are implemented at the branch level and acts as a champion and spokesperson for the GHYMCA membership initiatives in the community. ESSENTIAL FUNCTIONS: Creates a warm and welcoming environment for all who enter the building, communicate and build relationships with members Leads Membership team with positive, ‘can do’ attitude, ensures policies and procedures are followed and creates opportunities to increase staff engagement Fosters a climate of innovation and engagement, ensuring that all sales and net activity goals are met Implements strategies that support the recruitment of new members and retention of current members and meet related goals Acts as lead for member value added child watch service areas which enhance and have a positive impact on member satisfaction Recruits, hires, trains, supervises, provides professional development opportunities and when necessary, terminates all Membership staff, provide supervision to other staff as needed (i.e. Child Watch or Amazing Kids) Develops and maintains budget, monitors expenses and generates reports as needed Manages financial assistance budget, reviews and approves financial assistance awards. Monitors payroll expenditures and ensures that they are within budget, takes appropriate steps to address issues as identified Identify membership trends, provide solutions to improve collections Develops and implements membership sales and retention plans, including marketing and promotion Utilize software systems to set up programs, run and analyze reports Resolve member complaints in a positive and expedient manner Monitor member satisfaction via surveys, recommend/implement changes to increase satisfaction ratings Ensure proper signage/marketing/branding Develops and distributes all membership communication and marketing pieces in accordance with Association guidelines Implement and monitor branch social media platforms in accordance with Association guidelines Represents the GHYMCA in business and community groups, develops working relationships with local business/community groups Develops and implements recognition program for members Develops and implements processes and procedures to ensure high quality customer service Prospects, secures and services Corporate memberships Plan and attend new member acquisition and current member retention events Plan and organize team meetings Coordinate/participate in fundraising activities Final approval for any membership refunds Act as Director on Duty as assigned Attend meetings as assigned Other related duties as assigned QUALIFICATIONS: Bachelor's degree in related field preferred or Equivalent combination of education and experience. YMCA Team Leader certification preferred. Previous supervisory experience in customer service preferred. Excellent computer skills, working knowledge of Excel, Work and Outlook, and understanding of data collection/ability to gather and monitor information. Demonstrated analytical and critical thinking skills. Be flexible and be able to multi-task. PHYSICAL REQUIREMENT: Ability to walk, stand, and sit (including on the floor) for long periods of time. Must be able to lift and/or assist children up to 30 pounds in weight. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency. Must be able to use office equipment Must be able to travel via privately maintained vehicle within service area

Full job record

Job ID4cde2f48d6181859b71be1abd0d371125f09fdf8
Org ID07073b7d-0e5b-4077-bfd2-d1769b9c0e8a
Source IDc4ba08f1-88bf-4cd0-a934-9f81496f993c
Board IDc4ba08f1-88bf-4cd0-a934-9f81496f993c
Provideradp_workforcenow
Provider Job Key539528
TitleMembership Director
Normalized Title—
Statusactive
Activeyes
Location TextGranby, CT, US, Granby, CT
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCT
CityGranby
Salary RawUp to 55000.00 (USD) Annually
Salary Min0
Salary Max55,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b18d14fa-083b-425f-a161-dff2a7eece3c&ccId=19000101_000001&lang=en_US&type=JS&jobId=539528&jwId=9200868132972_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b18d14fa-083b-425f-a161-dff2a7eece3c&ccId=19000101_000001&lang=en_US&type=JS&jobId=539528&jwId=9200868132972_1
First Seen At2026-06-20 12:58:09Z
Last Seen At2026-06-20 12:58:09Z
Last Checked At2026-06-20 12:58:09Z
Last Changed At2026-06-20 12:58:09Z
Inactive At—
Source Posted At2026-06-19 18:54:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p style='margin:0in;text-align:left;font-size:19px;font-family:\"Arial\",sans-serif;font-weight:bold;margin-bottom:2.0pt;' data-pasted=\"true\"><span style='font-family:\"Verdana\",sans-serif;color:#0089D0;text-transform:uppercase;'>YMCA of Greater hartford Job Description</span></p><p style='margin:0in;text-align:left;font-size:19px;font-family:\"Arial\",sans-serif;font-weight:bold;margin-bottom:2.0pt;'><span style='font-family:\"Verdana\",sans-serif;color:#0089D0;text-transform:uppercase;'>&nbsp;</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>Job Title: Membership Director</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>FLSA Status: Exempt&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Job Grade: &nbsp;</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>Primary Department: Membership</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>Reports to: Executive Director</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>Revision Date: 02/05/2026&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Leadership Level: Leader</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:10.0pt;line-height:115%;\"><u><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></u></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:150%;\"><span style='line-height:150%;font-family:\"Verdana\",sans-serif;'>The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. &nbsp;Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><strong><span style='line-height:115%;font-family:\"Verdana\",sans-serif;color:#0089D0;'>&nbsp;</span></strong></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><strong><span style='line-height:115%;font-family:\"Verdana\",sans-serif;color:#0089D0;'>POSITION SUMMARY:</span></strong></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:16.5pt;background:white;\"><span style='font-family:\"Verdana\",sans-serif;color:#333333;'>Under the direction of the Executive Director, the Membership Director is responsible for the overall planning, development, implementation and follow-through of the membership sales and engagement process and providing leadership and direction to the Membership staff for assigned branch. The Membership Director ensures that all membership strategies and procedures are implemented at the branch level and acts as a champion and spokesperson for the GHYMCA membership initiatives in the community.</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;\"><strong><span style='font-family:\"Verdana\",sans-serif;color:#0089D0;'>&nbsp;</span></strong></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:2.0pt;line-height:115%;\"><strong><span style='line-height:115%;font-family:\"Verdana\",sans-serif;color:#0089D0;'>ESSENTIAL FUNCTIONS:</span></strong></p><div style=\"margin:0in;font-size:16px;font-family:Courier;\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Creates a warm and welcoming environment for all who enter the building, communicate and build relationships with members</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Leads Membership team with positive, &lsquo;can do&rsquo; attitude, ensures policies and procedures are followed and creates opportunities to increase staff engagement</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Fosters a climate of innovation and engagement, ensuring that all sales and net activity goals are met</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Implements strategies that support the recruitment of new members and retention of current members and meet related goals</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Acts as lead for member value added child watch service areas which enhance and have a positive impact on member satisfaction</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Recruits, hires, trains, supervises, provides professional development opportunities and when necessary, terminates all Membership staff, provide supervision to other staff as needed (i.e. Child Watch or Amazing Kids)</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Develops and maintains budget, monitors expenses and generates reports as needed</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Manages financial assistance budget, reviews and approves financial assistance awards.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Monitors payroll expenditures and ensures that they are within budget, takes appropriate steps to address issues as identified</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Identify membership trends, provide solutions to improve collections</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Develops and implements membership sales and retention plans, including marketing and promotion</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Utilize software systems to set up programs, run and analyze reports</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Resolve member complaints in a positive and expedient manner</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Monitor member satisfaction via surveys, recommend/implement changes to increase satisfaction ratings</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Ensure proper signage/marketing/branding</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Develops and distributes all membership communication and marketing pieces in accordance with Association guidelines</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Implement and monitor branch social media platforms in accordance with Association guidelines</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Represents the GHYMCA in business and community groups, develops working relationships with local business/community groups</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Develops and implements recognition program for members</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Develops and implements processes and procedures to ensure high quality customer service</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Prospects, secures and services Corporate memberships</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Plan and attend new member acquisition and current member retention events</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Plan and organize team meetings</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Coordinate/participate in fundraising activities</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Final approval for any membership refunds</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Act as Director on Duty as assigned</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Attend meetings as assigned</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Other related duties as assigned</span></li></ul></div><p style=\"margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:11px;font-family:Courier;line-height:115%;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;'>&nbsp;</span></p><p style=\"margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:11px;font-family:Courier;line-height:115%;\"><strong><span style='font-size:16px;line-height:115%;font-family:\"Verdana\",sans-serif;color:#0089D0;'>QUALIFICATIONS:</span></strong></p><div style=\"margin:0in;font-size:16px;font-family:Courier;\"><ol style=\"margin-bottom:0in;list-style-type: decimal;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Bachelor&#39;s degree in related field preferred or Equivalent combination of education and experience.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>YMCA Team Leader certification preferred.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Previous supervisory experience in customer service preferred.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Excellent computer skills, working knowledge of Excel, Work and Outlook, and understanding of data collection/ability to gather and monitor information.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Demonstrated analytical and critical thinking skills.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Be flexible and be able to multi-task.</span></li></ol></div><p style=\"margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:11px;font-family:Courier;line-height:115%;\"><span style='font-size:16px;line-height:115%;font-family:\"Verdana\",sans-serif;color:black;'>&nbsp;</span></p><p style=\"margin:0in;font-size:16px;font-family:Courier;margin-bottom:11.25pt;background:white;\"><strong><span style='font-family:\"Verdana\",sans-serif;color:#0089D0;'>PHYSICAL REQUIREMENT:</span></strong></p><div style=\"margin:0in;font-size:16px;font-family:Courier;\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Ability to walk, stand, and sit (including on the floor) for long periods of time.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Must be able to lift and/or assist children up to 30 pounds in weight.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Must be able to use office equipment</span></li><li style=\"margin:0in;font-size:16px;font-family:Courier;\"><span style='line-height:115%;font-family:\"Verdana\",sans-serif;font-size:16px;color:#333333;'>Must be able to travel via privately maintained vehicle within service area</span></li></ul></div><p style=\"margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:11px;font-family:Courier;line-height:115%;\"><strong><span style='font-size:16px;line-height:115%;font-family:\"Verdana\",sans-serif;color:#0089D0;'>&nbsp;</span></strong></p><p style=\"margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:11px;font-family:Courier;line-height:115%;\"><span style='font-size:16px;line-height:115%;font-family:\"Verdana\",sans-serif;color:black;'>&nbsp;</span></p><p><br></p></div>\n",
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    "requisitionTitle": "Membership Director",
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    "additionalProperties": {},
    "requisitionLocations": [
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}
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