Customer Service Specialist I (32284)

{
  "content_hash": "3a50a3d9d70c4a6b17a648e83d2fa684d16fff1a8b329a79c3db906d53a2bd85",
  "source_hash": "d493227e94677f5fb314bcad1772f4bb1a0b2823f95d72cd448faba3bae78ebf",
  "last_changed_at": "2026-06-04T10:06:46.383Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Loma Linda, CA 92354; 10459 Mountain View Avenue, Loma Linda, CA, 92354, USA",
    "city": "Loma Linda",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 23,
  "salary_min": 21,
  "inferred_at": "2026-06-06T09:52:50.688Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Loma Linda, CA 92354; 10459 Mountain View Avenue, Loma Linda, CA, 92354, USA",
      "city": "Loma Linda",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Loma Linda",
    "jobId": 251719,
    "level": "",
    "endDate": "",
    "legalId": 298,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Customer Service Specialist I (32284)",
    "location": "Loma Linda, CA 92354",
    "startDate": "",
    "clientCode": "0G738",
    "remoteType": "",
    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Eyes bloodshot from browsing the same job ads? We&rsquo;ll make it easy for you.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;We&rsquo;re looking for: <strong><em>Customer Service Specialist</em></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><em>Full time, Monday-Thursday, 8am-5pm PT and Friday, 7:30am-4:30pm PT</em></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Where? <strong><em>Loma Linda, CA</em></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">What you&rsquo;ll be: a customer service ringleader, an administrative connoisseur, taking <strong><u>full advantage of your past medical or legal expertise (<em>if you have them</em>). </u></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">What&rsquo;s in it for you? Close-knit, family-like team, extensive hands-on training, competitive benefits, a solid career path that screams growth.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">When are we looking to hire? Yesterday.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">What are you waiting for?</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;The <strong>Customer Service Specialist&#39;s</strong> role is to respond to internal and external customer inquiries and to proactively contact clients to resolve outstanding issues. The primary objective of the Customer Service Specialist is to establish and build long-term rapport with ordering clients and to monitor and guide their orders through the various operational processes through successful completion while providing ongoing and timely communication updates for both internal and external customers.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#ffffff\">Call Center<br />\nCase Manager<br />\nCustomer Service Representative<br />\nClient Relations<br />\nData Entry<br />\nHealth Care<br />\nLegal<br />\nInsurance<br />\nIntake Representative<br />\nClerical<br />\nAdministrative<br />\nRecord Retrieval</span></span></span><br />\n<br />\n<br />\n&nbsp;</p>\n",
    "jobCategory": "",
    "salaryRange": "$21.00 - $23.00 Hourly",
    "socialMedia": {
      "xLink": {
        "text": "Ime%2520Resources%2520Llc%2520Job%2520Opportunity%2520Customer%2520Service%2520Specialist%2520I%2520%252832284%2529"
      },
      "emailLink": {
        "subject": "Ime%20Resources%20Llc%20Job%20Opportunity%20Customer%20Service%20Specialist%20I%20%2832284%29",
        "summary": "Eyes%20bloodshot%20from%20browsing%20the%20same%20job%20ads%3F%20We%E2%80%99ll%20make%20it%20easy%20for%20you.%0A%0A%C2We%E2%80%99re%20looking%20for%3A%20Customer%20Service%20Specialist%0A%0AFull%20time%2C%20Monday-Thursday%2C%208am-5pm%20PT%20and%20Friday%2C%207%3A30am-4%3A30pm%20PT%0A%0AWhere%3F%20Loma%20Linda%2C%20CA%0A%0A%C2%0A%0AWhat%20you%E2%80%99ll%20be%3A%20a%20customer%20service%20ringleader%2C%20an%20administrative%20connoisseur%2C%20taking%20full%20advantage%20of%20your%20past%20medical%20or%20legal%20expertise%20%28if%20you%20have%20them%29.%20%0A%0AWhat%E2%80%99s%20in%20it%20for%20you%3F%20Close-knit%2C%20family-like%20team%2C%20extensive%20hands-on%20training%2C%20competitive%20benefits%2C%20a%20solid%20career%20path%20that%20screams%20growth.%0A%0AWhen%20are%20we%20looking%20to%20hire%3F%20Yesterday.%0A%0AWhat%20are%20you%20waiting%20for%3F%0A%0A%C2The%20Customer%20Service%20Specialist%26%2339%3Bs%20role%20is%20to%20respond%20to%20internal%20and%20external%20customer%20inquiries%20and%20to%20proactively%20contact%20clients%20to%20resolve%20outstanding%20issues.%20The%20primary%20objective%20of%20the%20Customer%20Service%20Specialist%20is%20to%20establish%20and%20build%20long-term%20rapport%20with%20ordering%20clients%20and%20to%20monitor%20and%20guide%20their%20orders%20through%20the%20various%20operational%20processes..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Service Specialist I (32284)\",\"identifier\":\"J0G738251719\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/DE7F1DB117D9CA98C9234E97B3F23ED8/jobs/251719\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=DE7F1DB117D9CA98C9234E97B3F23ED8\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":21,\"maxValue\":23,\"unitText\":\"\"}},\"datePosted\":\"2026-06-03\",\"description\":\"Job DetailsJob Location: Loma Linda, CA 92354Position Type: Full TimeSalary Range: $21.00 - $23.00 HourlyEyes bloodshot from browsing the same job ads? We&rsquo;ll make it easy for you.\\n\\n&nbsp;We&rsquo;re looking for: Customer Service Specialist\\n\\nFull time, Monday-Thursday, 8am-5pm PT and Friday, 7:30am-4:30pm PT\\n\\nWhere? Loma Linda, CA\\n\\n&nbsp;\\n\\nWhat you&rsquo;ll be: a customer service ringleader, an administrative connoisseur, taking full advantage of your past medical or legal expertise (if you have them). \\n\\nWhat&rsquo;s in it for you? Close-knit, family-like team, extensive hands-on training, competitive benefits, a solid career path that screams growth.\\n\\nWhen are we looking to hire? Yesterday.\\n\\nWhat are you waiting for?\\n\\n&nbsp;The Customer Service Specialist&#39;s role is to respond to internal and external customer inquiries and to proactively contact clients to resolve outstanding issues. The primary objective of the Customer Service Specialist is to establish and build long-term rapport with ordering clients and to monitor and guide their orders through the various operational processes through successful completion while providing ongoing and timely communication updates for both internal and external customers.\\n\\nCall Center\\nCase Manager\\nCustomer Service Representative\\nClient Relations\\nData Entry\\nHealth Care\\nLegal\\nInsurance\\nIntake Representative\\nClerical\\nAdministrative\\nRecord Retrieval\\n\\n\\n&nbsp;\\nQualificationsMINIMUM REQUIRED QUALIFICATIONS\\n\\nEducation and/or Experience &nbsp;\\n\\nHigh School Diploma or equivalent required. Prior work experience in a legal services environment, insurance claims office, or Customer Service/Sales. Familiarity with med-legal terminology and HIPAA requirements.\\n\\nQUALIFICATIONS&nbsp; \\n\\n\\n\\tMust have good understanding of the organization&rsquo;s goals and objectives.\\n\\tMust be highly self-motivated and self-directed.\\n\\tMust have ability to absorb new ideas and concepts quickly.\\n\\tMust have good analytical and problem-solving abilities.\\n\\tAbility to effectively prioritize and execute tasks in a high-pressure environment.\\n\\tMulti-taking is essential as well as being able to adapt to change of work duties. \\n\\tMust be a qualified typist with a minimum of 45 W.P.M.\\n\\tMust be able to stay focused and concentrate under normal or heavy distractions.\\n\\tAbility to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.\\n\\n\\nABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.\\n\\nABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.\\n\\nEqual Opportunity Employer - Minorities/Females/Disabled/Veterans\\n\",\"responsibilities\":\"Eyes bloodshot from browsing the same job ads? We&rsquo;ll make it easy for you.\\n\\n&nbsp;We&rsquo;re looking for: Customer Service Specialist\\n\\nFull time, Monday-Thursday, 8am-5pm PT and Friday, 7:30am-4:30pm PT\\n\\nWhere? Loma Linda, CA\\n\\n&nbsp;\\n\\nWhat you&rsquo;ll be: a customer service ringleader, an administrative connoisseur, taking full advantage of your past medical or legal expertise (if you have them). \\n\\nWhat&rsquo;s in it for you? Close-knit, family-like team, extensive hands-on training, competitive benefits, a solid career path that screams growth.\\n\\nWhen are we looking to hire? Yesterday.\\n\\nWhat are you waiting for?\\n\\n&nbsp;The Customer Service Specialist&#39;s role is to respond to internal and external customer inquiries and to proactively contact clients to resolve outstanding issues. The primary objective of the Customer Service Specialist is to establish and build long-term rapport with ordering clients and to monitor and guide their orders through the various operational processes through successful completion while providing ongoing and timely communication updates for both internal and external customers.\\n\\nCall Center\\nCase Manager\\nCustomer Service Representative\\nClient Relations\\nData Entry\\nHealth Care\\nLegal\\nInsurance\\nIntake Representative\\nClerical\\nAdministrative\\nRecord Retrieval\\n\\n\\n&nbsp;\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"IME RESOURCES LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=DE7F1DB117D9CA98C9234E97B3F23ED8\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"10459 Mountain View Avenue\",\"addressLocality\":\"Loma Linda\",\"addressRegion\":\"CA\",\"postalCode\":92354,\"addressCountry\":\"USA\"}},\"qualifications\":\"MINIMUM REQUIRED QUALIFICATIONS\\n\\nEducation and/or Experience &nbsp;\\n\\nHigh School Diploma or equivalent required. Prior work experience in a legal services environment, insurance claims office, or Customer Service/Sales. Familiarity with med-legal terminology and HIPAA requirements.\\n\\nQUALIFICATIONS&nbsp; \\n\\n\\n\\tMust have good understanding of the organization&rsquo;s goals and objectives.\\n\\tMust be highly self-motivated and self-directed.\\n\\tMust have ability to absorb new ideas and concepts quickly.\\n\\tMust have good analytical and problem-solving abilities.\\n\\tAbility to effectively prioritize and execute tasks in a high-pressure environment.\\n\\tMulti-taking is essential as well as being able to adapt to change of work duties. \\n\\tMust be a qualified typist with a minimum of 45 W.P.M.\\n\\tMust be able to stay focused and concentrate under normal or heavy distractions.\\n\\tAbility to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.\\n\\n\\nABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.\\n\\nABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.\\n\\nEqual Opportunity Employer - Minorities/Females/Disabled/Veterans\\n\",\"experienceRequirements\":\"MINIMUM REQUIRED QUALIFICATIONS\\n\\nEducation and/or Experience &nbsp;\\n\\nHigh School Diploma or equivalent required. Prior work experience in a legal services environment, insurance claims office, or Customer Service/Sales. Familiarity with med-legal terminology and HIPAA requirements.\\n\\nQUALIFICATIONS&nbsp; \\n\\n\\n\\tMust have good understanding of the organization&rsquo;s goals and objectives.\\n\\tMust be highly self-motivated and self-directed.\\n\\tMust have ability to absorb new ideas and concepts quickly.\\n\\tMust have good analytical and problem-solving abilities.\\n\\tAbility to effectively prioritize and execute tasks in a high-pressure environment.\\n\\tMulti-taking is essential as well as being able to adapt to change of work duties. \\n\\tMust be a qualified typist with a minimum of 45 W.P.M.\\n\\tMust be able to stay focused and concentrate under normal or heavy distractions.\\n\\tAbility to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.\\n\\n\\nABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.\\n\\nABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.\\n\\nEqual Opportunity Employer - Minorities/Females/Disabled/Veterans\\n\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>MINIMUM REQUIRED QUALIFICATIONS</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Education and/or Experience </strong>&nbsp;</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">High School Diploma or equivalent required. Prior work experience in a legal services environment, insurance claims office, or Customer Service/Sales. Familiarity with med-legal terminology and HIPAA requirements.</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>QUALIFICATIONS&nbsp; </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have good understanding of the organization&rsquo;s goals and objectives.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be highly self-motivated and self-directed.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have ability to absorb new ideas and concepts quickly.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have good analytical and problem-solving abilities.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to effectively prioritize and execute tasks in a high-pressure environment.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Multi-taking is essential as well as being able to adapt to change of work duties. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be a qualified typist with a minimum of 45 W.P.M.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to stay focused and concentrate under normal or heavy distractions.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"background-color:white\"><span style=\"color:black\">ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. </span></span>We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Equal Opportunity Employer - Minorities/Females/Disabled/Veterans</strong></span></span></p>\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-06-04T18:44:31.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 251719,
    "isHotJob": false,
    "jobTitle": "Customer Service Specialist I (32284)",
    "postedOn": "",
    "locations": "Loma Linda, CA 92354",
    "remoteType": "",
    "description": "Eyes bloodshot from browsing the same job ads? We’ll make it easy for you.\n\n We’re looking for: Customer Service Specialist\n\nFull time, Monday-Thursda...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/251719",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 23922
  },
  "detail_errors": []
}