Home › Companies › 8e7c0471 4b45 4132 9e60 463dce9b7d77 19000101 000001 › Member Service Representative I- On Site
Member Service Representative I- On Site
8e7c0471 4b45 4132 9e60 463dce9b7d77 19000101 000001 · Gilbert, AZ, US, Gilbert, AZ · Active · $23–$27 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 8e7c0471 4b45 4132 9e60 463dce9b7d77 19000101 000001 |
| Title | Member Service Representative I- On Site |
| Normalized title | - |
| Department / team | - |
| Location | Gilbert, AZ, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $23–$27 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 8e7c0471 4b45 4132 9e60 463dce9b7d77 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Gilbert. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 8e7c0471 4b45 4132 9e60 463dce9b7d77 19000101 000001 |
| Source | 53bef09a-276f-494d-b43e-0f77ddae0c5e |
| ATS provider | ADP Workforce Now Recruiting |
Description
Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams—and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls.
Traveling to the following locations may be required:
Chandler- AZ Requirements
High school graduate or equivalent. One to three year’s of experience within a financial institution with demonstrated success opening new accounts, delivering excellent member service, and processing and funding consumer loans. Advanced knowledge of credit union products and services. Ability to manage the workflow under minimal supervision. Effective organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service. Must have a working knowledge of Microsoft Word and advanced knowledge of the credit union’s core system.
NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
MSR I - $23.07/hr to $25.00/hr
MSR II - $25.87/hr to $27.00/hr
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Monday through Friday 8:00 am to 5:00 pm
40 Hours
Full job record
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| Board ID | 53bef09a-276f-494d-b43e-0f77ddae0c5e |
| Provider | adp_workforcenow |
| Provider Job Key | 567706 |
| Title | Member Service Representative I- On Site |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Gilbert, AZ, US, Gilbert, AZ |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | AZ |
| City | Gilbert |
| Salary Raw | 23.07 To 27 (USD) Hourly |
| Salary Min | 23.07 |
| Salary Max | 27 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8e7c0471-4b45-4132-9e60-463dce9b7d77&ccId=19000101_000001&lang=en_US&type=JS&jobId=567706&jwId=9201585871516_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8e7c0471-4b45-4132-9e60-463dce9b7d77&ccId=19000101_000001&lang=en_US&type=JS&jobId=567706&jwId=9201585871516_1 |
| First Seen At | 2026-06-04 08:34:07Z |
| Last Seen At | 2026-06-06 12:15:14Z |
| Last Checked At | 2026-06-06 12:15:14Z |
| Last Changed At | 2026-06-06 12:15:14Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 15:37:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8e7c0471-4b45-4132-9e60-463dce9b7d77|19000101_000001/date=2026-06-06/2026-06-06T12-15-14-185Z-b56b3390ed604ac7ad9d1a1dd4c14396d2349e99edbd34e16e19353cf96f6a87.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><p><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></p><div class=\"fr-view\"><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;' id=\"isPasted\">Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams—and it all starts with our employees.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>Summary of Primary Functions</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. 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Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls. </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>Traveling to the following locations may be required:</p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\">Chandler- AZ</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>Requirements</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>High school graduate or equivalent. One to three year’s of experience within a financial institution with demonstrated success opening new accounts, delivering excellent member service, and processing and funding consumer loans. Advanced knowledge of credit union products and services. Ability to manage the workflow under minimal supervision. Effective organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service. Must have a working knowledge of Microsoft Word and advanced knowledge of the credit union’s core system. </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>MSR I - $23.07/hr to $25.00/hr</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>MSR II - $25.87/hr to $27.00/hr</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>Please note that the salary information is a general guideline only. <span style=\"color:#2D2D2D;\">Northrop Grumman Federal Credit Union </span>considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong id=\"isPasted\">We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'>NGFCU is an Equal Opportunity Employer</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Monday through Friday 8:00 am to 5:00 pm<br/>40 Hours",
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