Home › Companies › 45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001 › Customer Service Representative
Customer Service Representative
45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001 · Providence, RI, US, Providence, RI · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001 |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | Providence, RI, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-30 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Providence. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001 |
| Source | 4ea551df-6599-4a3d-ad87-b1966c098b6d |
| ATS provider | ADP Workforce Now Recruiting |
Description
Overview: Supports exceptional service to patients and care teams by working collaboratively.
Duties & Responsibilities:
Provides excellent internal/external customer service in all interactions with patients and PCHC staff. Answers incoming calls to all Health Center sites, gathers accurate information from the caller and delivers the necessary information or service by assisting the caller directly or routing the call appropriately. Uses Hotlist Guidelines appropriately and routes call directly to Nurse. Gathers information from caller and schedules appointment appropriately while insuring accuracy of Health Center, provider, date, time, and reason for visit. Handles all calls professionally and in accordance with organization-identified metrics for processing calls. Qualifications:
Basic knowledge of common third party payers. Basic computer literacy and excellent writing skills are essential. Medical terminology preferred. Strong conversational skills. At least 2 years of call center or customer service-related experience. Ability to communicate with people of various diverse backgrounds in a sensitive and compassionate way. Education:
High School diploma or equivalent required. Completion of a medical secretary program or similar training program preferred. PCHC is EOE/M/F/D/V/SO
Full job record
| Job ID | 4cb781fb48617fa33ae3f4aa18554d306ffe09ed |
| Org ID | 2347109d-3421-4451-abbf-dc230fa6d0b5 |
| Source ID | 4ea551df-6599-4a3d-ad87-b1966c098b6d |
| Board ID | 4ea551df-6599-4a3d-ad87-b1966c098b6d |
| Provider | adp_workforcenow |
| Provider Job Key | 580548 |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Providence, RI, US, Providence, RI |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | RI |
| City | Providence |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=45591b50-256f-4c68-987f-7894ad5120d0&ccId=19000101_000001&lang=en_US&type=JS&jobId=580548&jwId=9201025233281_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=45591b50-256f-4c68-987f-7894ad5120d0&ccId=19000101_000001&lang=en_US&type=JS&jobId=580548&jwId=9201025233281_1 |
| First Seen At | 2026-05-31 20:29:06Z |
| Last Seen At | 2026-06-06 11:44:32Z |
| Last Checked At | 2026-06-06 11:44:32Z |
| Last Changed At | 2026-06-06 11:44:32Z |
| Inactive At | — |
| Source Posted At | 2026-03-30 13:26:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=45591b50-256f-4c68-987f-7894ad5120d0|19000101_000001/date=2026-06-06/2026-06-06T11-44-31-372Z-59fc85c9799ade9d7e2f9d47eeabd80a721e9f5bf9a5e2327841b99682b98414.json |
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}Get this page with API
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