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HomeCompanies45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001Customer Service Representative

Customer Service Representative

45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001 · Providence, RI, US, Providence, RI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationProvidence, RI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-30 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Providence.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company45591b50 256f 4c68 987f 7894ad5120d0 19000101 000001
Source4ea551df-6599-4a3d-ad87-b1966c098b6d
ATS providerADP Workforce Now Recruiting

Description

Overview: Supports exceptional service to patients and care teams by working collaboratively. Duties & Responsibilities: Provides excellent internal/external customer service in all interactions with patients and PCHC staff. Answers incoming calls to all Health Center sites, gathers accurate information from the caller and delivers the necessary information or service by assisting the caller directly or routing the call appropriately. Uses Hotlist Guidelines appropriately and routes call directly to Nurse. Gathers information from caller and schedules appointment appropriately while insuring accuracy of Health Center, provider, date, time, and reason for visit. Handles all calls professionally and in accordance with organization-identified metrics for processing calls. Qualifications: Basic knowledge of common third party payers. Basic computer literacy and excellent writing skills are essential. Medical terminology preferred. Strong conversational skills. At least 2 years of call center or customer service-related experience. Ability to communicate with people of various diverse backgrounds in a sensitive and compassionate way. Education: High School diploma or equivalent required. Completion of a medical secretary program or similar training program preferred. PCHC is EOE/M/F/D/V/SO

Full job record

Job ID4cb781fb48617fa33ae3f4aa18554d306ffe09ed
Org ID2347109d-3421-4451-abbf-dc230fa6d0b5
Source ID4ea551df-6599-4a3d-ad87-b1966c098b6d
Board ID4ea551df-6599-4a3d-ad87-b1966c098b6d
Provideradp_workforcenow
Provider Job Key580548
TitleCustomer Service Representative
Normalized Title
Statusactive
Activeyes
Location TextProvidence, RI, US, Providence, RI
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionRI
CityProvidence
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=45591b50-256f-4c68-987f-7894ad5120d0&ccId=19000101_000001&lang=en_US&type=JS&jobId=580548&jwId=9201025233281_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=45591b50-256f-4c68-987f-7894ad5120d0&ccId=19000101_000001&lang=en_US&type=JS&jobId=580548&jwId=9201025233281_1
First Seen At2026-05-31 20:29:06Z
Last Seen At2026-06-06 11:44:32Z
Last Checked At2026-06-06 11:44:32Z
Last Changed At2026-06-06 11:44:32Z
Inactive At
Source Posted At2026-03-30 13:26:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=45591b50-256f-4c68-987f-7894ad5120d0|19000101_000001/date=2026-06-06/2026-06-06T11-44-31-372Z-59fc85c9799ade9d7e2f9d47eeabd80a721e9f5bf9a5e2327841b99682b98414.json
Event Fields
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  "source_hash": "e48081c2f2fe917e642b8a526fdfe3b41a747662d0ff1090aa72592c231cfaff",
  "last_changed_at": "2026-06-06T11:44:32.571Z",
  "active_status": "active"
}
Parsed Structured
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  "inferred_at": "2026-06-06T11:44:32.549Z",
  "launch_scope": {
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      "city": "Providence",
      "region": "RI",
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      "is_remote": false,
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    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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