Field Application Engineer – Shenzhen-Based

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    "datePosted": "2026-06-18",
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    "description": "<p><span style=\"font-family: Inter, sans-serif\">Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...)</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI.</span></p>\n<p><span style=\"font-family: Inter, sans-serif\">Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">Field Application Engineer – Shenzhen-based</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">As a Field Application Engineer, you will support our Shenzhen Sales team by acting as the technical bridge between Bragi, our partners, and customers in the Chinese market. You will help customers successfully evaluate, integrate, test, and launch our technologies, with a focus on mobile SDK integration, Bluetooth/audio behavior, connected devices, and customer-facing technical support.</span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\">This is a remote role based in Shenzhen, China</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">What you will be working on</span></p>\n<ul>\n<li>Support customers and partners during product evaluation, integration, development, testing, and production</li>\n<li>Provide technical guidance for mobile SDK/app integration, Bluetooth connectivity, audio features, and connected device behavior</li>\n<li>Reproduce, debug, document, and escalate customer issues across mobile, firmware, hardware, and connectivity layers</li>\n<li>Work closely with sales teams to support customer discussions, design-in activities, and new business opportunities</li>\n<li>Manage customer samples, collect technical feedback, and share insights with internal product and engineering teams</li>\n<li>Review and support customer-facing technical documentation, integration guides, specifications, schematics, and PCB layouts when needed</li>\n<li>Travel for on-site customer support when required</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">W<span style=\"font-family: Inter, sans-serif; font-size: 12pt\">hat you will need</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience in Field Application Engineering, Technical Support, Customer Engineering, Solutions Engineering, Mobile Integration Engineering, or a similar customer-facing technical role</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong experience with mobile app or mobile SDK integration</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Good understanding of Bluetooth, BLE, audio products, hearables, wearables, or connected consumer devices</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong troubleshooting skills, including issue reproduction, root-cause analysis, debugging, documentation, and escalation</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to communicate clearly with both technical and non-technical stakeholders and explain complex topics in a practical, customer-friendly way</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proactive, self-driven, and comfortable handling urgent customer issues and multiple priorities independently.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Fluent Chinese and English, both spoken and written</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Nice to Have</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with embedded systems or firmware integration</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with Jieli / JLI, Qualcomm, Bluetrum, or similar chipset platforms</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with hardware debugging tools, protocol analyzers, or simulation tools</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Background in consumer electronics, audio devices, semiconductor platforms, or Shenzhen-based hardware supply chains</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">What we offer</span><span><br></span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">The ability to be part of actively contributing to Bragi's next development process, being part of an R&amp;D team in Shenzhen, China, and working with colleagues primarily based in Europe</span></li>\n<li><span style=\"font-size: 12pt\">Exciting and challenging projects that will change how audio is consumed forever</span></li>\n<li><span style=\"font-size: 12pt\">Work hand in hand with worldwide-known audio brands</span></li>\n<li><span style=\"font-size: 12pt\">A chance to deliver a delightful experience to 25m+ users in the next 12 months (existing base is 10m+)</span></li>\n<li>Home-office and flexible working hours</li>\n<li><span style=\"font-size: 12pt\">A flexible Learning &amp; Development program, choose where you want to improve yourself</span></li>\n</ul>\n<p><br></p>",
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