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Manager of Customer Success
Malwarebytes Inc. · St. Petersburg, FL, United States · On Site · Active · $150,000 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Malwarebytes Inc. |
| Title | Manager of Customer Success |
| Normalized title | - |
| Department / team | 2450 Customer Success |
| Location | St. Petersburg, FL, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $150,000 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Malwarebytes Inc.. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in St. Petersburg. | Open |
| Department jobs | Active postings in 2450 Customer Success. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Malwarebytes Inc. |
| Source | 9f99601b-a882-4d2c-b8da-6244a7428375 |
| ATS provider | Rippling ATS |
Description
company
Here at ThreatDown, powered by Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.
About ThreatDown
ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.
role
ThreatDown is looking for..
A Manager of Customer Success located in the Tampa, FL area to drive customer value realization and lead a high-performing team of technical advisors who sit at the intersection of cybersecurity outcomes, customer advocacy, and business growth. As we expand our CS footprint and continue scaling our product suite, the need for strategic technical leadership has never been greater.
This role is more than team management—it’s about evolving how we deliver success, architecting scalable engagement models, and building strong cross-functional partnerships that influence everything from product strategy to customer health. You'll help shape the future of our Customer Success practice.
Must be local to the Tampa Bay area of Florida
Compensation Range: $150k + Bonus
What You Will Do:
As the Manager of Customer Success, you will oversee a team supporting ThreatDown’s strategic and enterprise customers across the full post-sale lifecycle. You’ll provide guidance, mentorship, and hands-on support to ensure technical engagement excellence, scalable customer success, and efficient escalation handling. You’ll partner cross-functionally to resolve blockers, advocate for customer needs, and continually enhance our customer journey.
Key Responsibilities
Team Leadership & Development
· Lead, develop, and inspire a team focused on post-sale success across our strategic and channel accounts.
· Align team efforts with broader business goals by driving strategic planning, account coverage models, and scalable engagement strategies.
· Cultivate a performance-driven, customer-obsessed team culture centered around innovation, ownership, and continuous improvement.
Customer Value & Business Impact
· Champion outcome-based success strategies that align our platform capabilities with each customer’s security goals, KPIs, and business objectives.
· Oversee strategic account planning and ensure the team builds executive relationships that influence renewals, expansions, and advocacy.
· Monitor customer health signals and proactively implement programs that mitigate risk and enhance retention.
Escalation Leadership & Cross-Functional Advocacy
· Serve as a senior escalation leader for high-impact customer issues, collaborating closely with Support, Product, and Engineering to ensure swift and transparent resolution.
· Build repeatable frameworks for handling technical escalations, improving internal coordination, and enhancing the customer experience during critical moments.
· Influence internal roadmaps and prioritization by communicating real-time customer needs and technical challenges back to product teams.
Operational & Strategic Excellence
· Define and track success metrics across engagement, adoption, and renewal—using insights to refine team processes and forecast capacity.
· Contribute to long-range CS planning, including team resourcing, org structure, and customer coverage optimization.
· Serve as the voice of the customer internally—bringing feedback to Product, Engineering, and other teams.
Skills You'll Need to Have:
· Tampa Bay based, 1-2 days in office
· 2+ years of experience managing high-performing technical success or account teams; 5+ years in customer-success role in the cybersecurity industry .
· A strategic mindset with the ability to connect technical engagement with business outcomes.
· Deep understanding of cybersecurity principles (EDR, XDR, MDR, endpoint security, SIEM, etc.).
· Demonstrated success managing escalations and driving cross-functional collaboration.
· Experience with tools like Salesforce, Gainsight, Jira, and Zendesk.
· Data-driven, proactive, and comfortable navigating ambiguity in a high-growth environment.
Nice to Have
· Experience building or scaling a Customer Success function.
· Background working with MSPs or channel partners.
· Security certifications (e.g., CISSP, Security+, SANS).
· Experience supporting global or distributed teams.
Perks & Benefit:
Comprehensive medical, dental, and vision insurance coverage Employee Referral Bonus Program Wellness programs 401k and employer matching for (US Employees) Comprehensive Time Off policy An opportunity to do something great for yourself and the world! (Benefits and Perks subject to change by country/region)
Legal Language:
(US Employees Only)
Applicants have rights under the Federal Employment Laws:
Employee Polygraph Protection Act Know Your Rights: Discrimination is Illega l Family and Medical Leave Act (FMLA) This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations.
Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.
Full job record
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| Org ID | b7a52239-fb9c-4cc6-9b04-8e9377699291 |
| Source ID | 9f99601b-a882-4d2c-b8da-6244a7428375 |
| Board ID | 9f99601b-a882-4d2c-b8da-6244a7428375 |
| Provider | rippling |
| Provider Job Key | 36f4e606-567e-4eb3-9494-eb3580b07b60 |
| Title | Manager of Customer Success |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | St. Petersburg, FL, United States |
| Department | 2450 Customer Success |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | St. Petersburg |
| Salary Raw | Compensation Range: $150k + Bonus What You Will Do: As the Manager of Customer Success, you will oversee |
| Salary Min | 150,000 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/malwarebytes/jobs/36f4e606-567e-4eb3-9494-eb3580b07b60 |
| Apply URL | https://ats.rippling.com/malwarebytes/jobs/36f4e606-567e-4eb3-9494-eb3580b07b60 |
| First Seen At | 2026-06-02 10:21:46Z |
| Last Seen At | 2026-06-06 08:45:59Z |
| Last Checked At | 2026-06-06 08:45:59Z |
| Last Changed At | 2026-06-06 08:45:59Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 14:16:43Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=malwarebytes/date=2026-06-06/2026-06-06T08-45-57-416Z-440b8a868922fa0140966c4b1f9cb38e9a9e9802432043c2b209801b21673c82.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">ThreatDown is looking for..</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">A Manager of Customer Success located in the Tampa, FL area to drive customer value realization and lead a high-performing team of technical advisors who sit at the intersection of cybersecurity outcomes, customer advocacy, and business growth. As we expand our CS footprint and continue scaling our product suite, the need for strategic technical leadership has never been greater. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This role is more than team management—it’s about evolving how we deliver success, architecting scalable engagement models, and building strong cross-functional partnerships that influence everything from product strategy to customer health. You'll help shape the future of our Customer Success practice.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Must be local to the Tampa Bay area of Florida</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Compensation Range: $150k + Bonus</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">What You Will Do:</strong></b></u></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">As the Manager of Customer Success, you will oversee a team supporting ThreatDown’s strategic and enterprise customers across the full post-sale lifecycle. You’ll provide guidance, mentorship, and hands-on support to ensure technical engagement excellence, scalable customer success, and efficient escalation handling. You’ll partner cross-functionally to resolve blockers, advocate for customer needs, and continually enhance our customer journey.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Key Responsibilities</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Team Leadership & Development</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Lead, develop, and inspire a team focused on post-sale success across our strategic and channel accounts.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Align team efforts with broader business goals by driving strategic planning, account coverage models, and scalable engagement strategies.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Cultivate a performance-driven, customer-obsessed team culture centered around innovation, ownership, and continuous improvement.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Customer Value & Business Impact</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Champion outcome-based success strategies that align our platform capabilities with each customer’s security goals, KPIs, and business objectives.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Oversee strategic account planning and ensure the team builds executive relationships that influence renewals, expansions, and advocacy.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Monitor customer health signals and proactively implement programs that mitigate risk and enhance retention.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Escalation Leadership & Cross-Functional Advocacy</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Serve as a senior escalation leader for high-impact customer issues, collaborating closely with Support, Product, and Engineering to ensure swift and transparent resolution.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Build repeatable frameworks for handling technical escalations, improving internal coordination, and enhancing the customer experience during critical moments.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Influence internal roadmaps and prioritization by communicating real-time customer needs and technical challenges back to product teams.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Operational & Strategic Excellence</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Define and track success metrics across engagement, adoption, and renewal—using insights to refine team processes and forecast capacity.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Contribute to long-range CS planning, including team resourcing, org structure, and customer coverage optimization.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Serve as the voice of the customer internally—bringing feedback to Product, Engineering, and other teams.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">Skills You'll Need to Have:</strong></b></u></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Tampa Bay based, 1-2 days in office</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">2+ years of experience managing high-performing technical success or account teams; 5+ years in customer-success role in the </span><u><b><strong style=\"text-decoration:underline;white-space:pre-wrap;\">cybersecurity industry</strong></b></u><span style=\"white-space:pre-wrap;\">.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">A strategic mindset with the ability to connect technical engagement with business outcomes.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Deep understanding of cybersecurity principles (EDR, XDR, MDR, endpoint security, SIEM, etc.).</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Demonstrated success managing escalations and driving cross-functional collaboration.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Experience with tools like Salesforce, Gainsight, Jira, and Zendesk.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Data-driven, proactive, and comfortable navigating ambiguity in a high-growth environment.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Nice to Have</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Experience building or scaling a Customer Success function.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Background working with MSPs or channel partners.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Security certifications (e.g., CISSP, Security+, SANS).</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">Experience supporting global or distributed teams.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><u><b><strong style=\"font-size:12pt;text-decoration:underline;white-space:pre-wrap;\">Perks & Benefit:</strong></b></u></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Comprehensive medical, dental, and vision insurance coverage</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Employee Referral Bonus Program </span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Wellness programs </span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">401k and employer matching for (US Employees)</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Comprehensive Time Off policy</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">An opportunity to do something great for yourself and the world!</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:center;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">(Benefits and Perks subject to change by country/region)</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"color:rgb(32,32,34);font-size:10pt;white-space:pre-wrap;\">Legal Language:</strong></b><span style=\"color:rgb(32,32,34);font-size:10pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">(US Employees Only) </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Applicants have rights under the Federal Employment Laws: </span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><a href=\"https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Employee Polygraph Protection Act </span></a><span style=\"font-size:10pt;white-space:pre-wrap;\"> </span><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><a href=\"https://www.eeoc.gov/poster\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Know Your Rights: Discrimination is Illega</span></a><u><span style=\"font-size:10pt;text-decoration:underline;white-space:pre-wrap;\">l</span></u><span style=\"font-size:10pt;white-space:pre-wrap;\"> </span><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\"> </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><a href=\"https://www.dol.gov/agencies/whd/posters/fmla\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">Family and Medical Leave Act (FMLA)</span></a><span style=\"color:rgb(8,40,130);font-size:10pt;white-space:pre-wrap;\"> </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><span style=\"font-size:10pt;white-space:pre-wrap;\">Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.</span><span style=\"color:windowtext;background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\"> </span></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(51,51,51);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\">Here at ThreatDown, powered by Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">About ThreatDown</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>"
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"isMultiSelectEnabled": false
}
],
"skipLogic": [],
"deletedSections": [],
"deletedQuestions": []
},
"name": "Cybersecurity Experience (General)"
}
]
},
"hasAIEvaluationsEnabled": false,
"eeocQuestionnaireEnabled": true,
"applicationConfirmationTemplate": "68897bfc78aa1f4ab0f184c4",
"eeocQuestionnaireEnabledForJobPost": true
},
"detail_meta": {
"url": "https://ats.rippling.com/api/v2/board/malwarebytes/jobs/36f4e606-567e-4eb3-9494-eb3580b07b60",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 35334
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/4c9bc6c4c785ae7d54a1bab4bb6fffac7bc65e42?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/b7a52239-fb9c-4cc6-9b04-8e9377699291JSONGET https://api.bluedoor.sh/job-postings/v1/sources/9f99601b-a882-4d2c-b8da-6244a7428375JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/4c9bc6c4c785ae7d54a1bab4bb6fffac7bc65e42/eventsJSON