Sales and Service Manager

{
  "content_hash": "3a3d68d483acde79dcc21f13b5f5e2440ff72dcfa246903fe90bfabc4f594793",
  "source_hash": "1ef13bca7ba593522e35a6457fb702689c9a9a45bf03f49ce7ae2be5b8a87fca",
  "last_changed_at": "2026-06-06T19:43:10.828Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Vienna, VA, US",
    "city": "Vienna",
    "region": "VA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 56000,
  "inferred_at": "2026-06-06T19:43:10.789Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Vienna, VA, US",
      "city": "Vienna",
      "region": "VA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "json_ld": {
    "url": "https://careers-kettler.icims.com/jobs/7498/sales-and-service-manager/job",
    "@type": "JobPosting",
    "title": "Sales and Service Manager",
    "@context": "http://schema.org",
    "datePosted": "2024-06-06T19:43:08.914Z",
    "description": "<h2>Overview</h2>\n<p>KETTLER currently has an opening for a Sales and Service Manager at Eaves Tysons Corner, an apartment community located in Vienna, VA. </p>\n<p> </p>\n<p>The Sales and Service Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</p>\n<p> </p>\n<p>Compensation: $56,000.00/ annually</p>\n<p>We offer a robust Benefits Package including, but not limited to:</p>\n<ul>\n <li>Paid Time Off</li>\n <li>Health, Dental, Vision insurance; Life Insurance; Prescription coverage</li>\n <li>Tax-Advantaged Spending Accounts (HSA or FSA)</li>\n <li>401(k) retirement plan with company match</li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li>Managing administration of property operations and leasing office for a 400 or less unit property.</li>\n <li>Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI.</li>\n <li>Coordinating the maintenance of property grounds and service requests.</li>\n <li>Providing a quality living environment for residents and positive work environment for team members.</li>\n <li>Working with the marketing team to achieve maximum occupancy at property.</li>\n <li>Handling of all aged delinquency collection practices.</li>\n <li>Processing all move in and move out protocols to insure proper accounting of resident ledgers.</li>\n <li>The processing of all renewals.</li>\n <li>Handle all leasing overflow of showing apartments and following up on traffic.</li>\n <li>Providing excellent customer service to residents and prospects.</li>\n <li>Help manage efficient rental collections, rent postings, and daily deposits.</li>\n <li>Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li>\n <li>Support outreach initiatives that effectively market/promote the property.</li>\n <li>Understand the current sub-market and mentor others to ensure their comprehension.</li>\n <li>Lead by example to help maintain a high-performing, customer-focused team.</li>\n <li>Contribute to resident satisfaction and the achievement of property goals.</li>\n <li>Other duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>2+ years of residential property management experience or a 4-year Bachelor’s Degree in a related field.</li>\n <li>Computer Proficiency and knowledge of Microsoft Office Suite.</li>\n <li>Proven track record of success with the leasing process.</li>\n <li>Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li>\n <li>Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li>\n <li>Strong financial analysis, budgeting, and P&L management skills.</li>\n <li>Experience in luxury or market-rate segment is preferred.</li>\n <li>Extensive knowledge of Property Management software programs.</li>\n</ul>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "22182",
          "addressRegion": "VA",
          "streetAddress": "1723 Tysons Crest Ln,",
          "addressCountry": "US",
          "addressLocality": "Vienna",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-06-06T19:43:08.914Z",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "UNAVAILABLE",
      "@type": "Organization",
      "sameAs": "UNAVAILABLE"
    },
    "occupationalCategory": "Property Management"
  },
  "detail_meta": {
    "url": "https://careers-kettler.icims.com/jobs/7498/sales-and-service-manager/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 31934,
    "compact_response_bytes": 3974,
    "original_response_bytes": 31934
  },
  "sitemap_job": {
    "id": "7498",
    "url": "https://careers-kettler.icims.com/jobs/7498/sales-and-service-manager/job",
    "slug": "sales-and-service-manager",
    "lastmod": "2026-05-27T14:06:14-04:00"
  },
  "detail_errors": []
}