EHR Clerical Trainer (Administration-Palatka)

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><p><br></p><p><br></p><p>This is a full-time position. Monday-Thursday, 8:00 am-6:30 pm.</p><p><br></p><p><strong>POSITION RESPONSIBILITIES</strong>&nbsp;</p><ul><li>Ability to stand or sit for extended time periods during the workday. Must adhere to universal precautions, to include blood borne pathogen protection, at all times.&nbsp;</li><li>As an applications expert, train end-users, as necessary.&nbsp;</li><li>Perform an employee orientation program for new employees. &nbsp;</li><li>Provide Level 1 end-user application support for Practice Management System, Electronic Medical Records, Electronic Dental Records, Population Health, etc.&nbsp;</li><li>Verify correct use of software systems. Conduct proficiency checklist for all end-users on a regular basis. Submit to IT Director. &nbsp;Consult with Center Management team to develop performance improvement measures.&nbsp;</li><li>Evaluate training effectiveness to ensure that employees learn and that the training helps AH to meet its strategic goals and achieve results.&nbsp;</li><li>Analyze training needs to suggest to the IT Director new training programs or modifications to improve existing programs.&nbsp;</li><li>Document and monitor completion of end-user training utilizing Training Manager software.&nbsp;</li><li>Perform and submit various monthly audits to the IT Director. Review all results with the end-user, including audits performed by Corporate, for appropriate remedial training, as necessary.&nbsp;</li><li>Maintain training spreadsheet of existing employees that have completed retraining. Submit to IT Director on a monthly basis.&nbsp;</li><li>Participate and disseminate pertinent information at Center and/or Department meetings.&nbsp;</li><li>Assist with software revisions/updates and test thoroughly before implementing in the Production Database by partnering with appropriate staff. Provide training related to revisions.&nbsp;</li><li>Understand and stay current with company processes and procedures and operating manuals are current.&nbsp;</li><li>Understands the different health related documents and files them into the legal health record with accuracy. (Inclusive of correct document type, correct patient and correct PAQ).&nbsp;</li><li>Asks questions about documents that are not easily identifiable for filing into the right document type in ICS.&nbsp;</li><li>Communicates with Supervisor about documents that are not easily identifiable or when a pattern of incorrect documents being sent is noticed.&nbsp;</li><li>Reviews EHR to obtain the Clinician who ordered the referral and files document to the correct Clinician&rsquo;s Provider Approval Queue (PAQ).&nbsp;</li><li>Identifies documents that should not be sent to the Clinician&rsquo;s PAQ and moves them to the appropriate folder on the shared drive (i.e., requests for medical records, center documents).&nbsp;</li></ul><p>&nbsp;</p><p><strong>EDUCATION</strong></p><ul><li>High School diploma or equivalent.</li><li>Minimum of 2 years&rsquo; experience in a clinical setting and Minimum of 2 years on Medical Billing/Collections.</li></ul><p>&nbsp;</p><p><strong>EXPERIENCE</strong></p><ul><li>Two to four years</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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