Entry-Level Operations Support Specialist

{
  "content_hash": "dc052e55b80286b8f935918c8d72ef39d28d6d55992d8dfe13dc5597a6bcd798",
  "source_hash": "cd904597896bf759af289d900d11bb3a6a3260bcc51df40938158e23f3efb6f4",
  "last_changed_at": "2026-06-17T13:19:54.996Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Corporate, Oconomowoc, WI, US, Oconomowoc, WI",
    "city": "Corporate",
    "region": "WI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-15T13:21:31.006Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Corporate, Oconomowoc, WI, US, Oconomowoc, WI",
      "city": "Corporate",
      "region": "WI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9205196348211_1",
    "postDate": "2026-05-27T16:04:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-27T16:04Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-15T09:21Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "633031"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Entry-Level Operations Support Specialist",
    "clientRequisitionID": "2805",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Oconomowoc",
          "postalCode": "53066",
          "countrySubdivisionLevel1": {
            "codeValue": "WI"
          }
        },
        "nameCode": {
          "shortName": "Corporate, Oconomowoc, WI, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\">As a full-time <strong>Operations Support Maintenance Specialist 1</strong> you&#39;ll #makelivesbetter by assisting our customers with their burning deposit-related questions via phone, email, and chat. Additionally, your top-notch attention-to-detail skills will come in handy as you work through a variety of deposit operations functions including account maintenance, return mail, stop payments, proof corrections, and special statement handling. &nbsp;</p><p>If you have a knack for making someone&#39;s day with your infectious positivity and &quot;can do&quot; attitude and thrive when juggling multiple projects and priorities, then we would love to hear from you!</p><p><strong>Education and experience you&rsquo;ll need:</strong></p><ul><li>Two years customer service experience.</li><li>High school diploma or GED.</li><li>Basic knowledge of MS Word, Excel, and Outlook</li><li>Basic Keyboarding skills and the ability to navigate in a Windows environment.</li><li>Related financial setting experience is a plus, but not required.</li></ul><p id=\"isPasted\"><strong>A day in the life in this role:</strong></p><ul><li id=\"isPasted\">Accurately completes all necessary maintenance located in all custom queries and workflows within Director as well as emails, Self Service requests and all CRM dashboards.</li><li>Accurately processes return mail, proof corrections, stop payments and special statement handling including rendering CDs, eStatements and morning back up as well as ordering debit cards.</li><li>Accurately completes all Operations Support shared duties including and not limited to forfeitures, all holds, debit card maintenance, etc.</li><li>Accurately reviews all mobile deposits, if required.</li><li>Accurately processes all wires, ACH files.</li><li>Provides distinctive customer service to internal and external customers by responding to all phone calls, chats and emails in a friendly, prompt and accurate manner.</li><li>Prepares proper reporting of all calls, emails and chats received.</li><li>Investigates customer issues and provides prompt follow through.</li><li>Recommends and implements updates to procedures or policies as it relates to regulatory compliance or to increase productivity and efficiency.&nbsp;</li><li>Ensures compliance with state and federal laws, regulations and adheres to Bank policies and procedures.</li></ul><p><strong>Logistics:</strong></p><p>This is a full-time entry-level position located at our corporate headquarters in Oconomowoc, Wisconsin. Your typical schedule would be 8 hours per day, Monday through Friday, working alternating weeks 8am &ndash; 5pm/8:30am &ndash; 5:30pm, with one Saturday morning every six-eight weeks.</p><p><em>We are an Equal Opportunity Employer and are committed to the full inclusion of all qualified individuals.</em></p><p><em>Join our team and make a difference in our customers&rsquo; lives!&nbsp;</em></p><p><br></p></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9205196348211_1",
    "postDate": "2026-05-27T16:04:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-27T16:04Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-15T09:21Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "633031"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Entry-Level Operations Support Specialist",
    "clientRequisitionID": "2805",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Oconomowoc",
          "postalCode": "53066",
          "countrySubdivisionLevel1": {
            "codeValue": "WI"
          }
        },
        "nameCode": {
          "shortName": "Corporate, Oconomowoc, WI, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/633031?cid=caec2063-ab6e-4cc4-bd62-9a06f6263029&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 6127
  },
  "detail_errors": []
}