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HR Service Delivery Associate

Jobs Bostonscientific Com · Active · SAP SuccessFactors RMK / CSB

Job facts

FieldValue
CompanyJobs Bostonscientific Com
TitleHR Service Delivery Associate
Normalized title-
Department / team-
Locationequivalent HR systems). Ability to ensure compliance with service level agreements (SLAs) and maintain quality standards when handling HR inquiries. Proven capability to manage multiple tasks and priorities effectively in a fast‑paced environment. Actively participate in continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes. About Us As a global medical technology leader for more than 40 years, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerSAP SuccessFactors RMK / CSB
Posted / first seen2026-05-10 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Jobs Bostonscientific Com.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SAP SuccessFactors RMK / CSB.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in equivalent HR systems). Ability to ensure compliance with service level agreements (SLAs) and maintain quality standards when handling HR inquiries. Proven capability to manage multiple tasks and priorities effectively in a fast‑paced environment. Actively participate in continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes. About Us As a global medical technology leader for more than 40 years.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyJobs Bostonscientific Com
Source4d1e650f-1002-4874-8aaf-3deab61c5dcc
ATS providerSAP SuccessFactors RMK / CSB

Description

Purpose Statement: HR Service Delivery Support,   provides support to the APAC region by providing comprehensive transactional and administrative support for various HR processes. This role is pivotal in ensuring the efficient execution of HR functions across the employee life cycle, including Talent Acquisition, Onboarding, Employee Data Management, Compensation, Benefits, Learning, and Recruitment. The team plays a critical role in identifying and implementing process improvements, utilizing advanced tools and technology to enhance HR Service Delivery. By aligning with Global/APAC Centers of Excellence and other HR functions, the team contributes to embedding new processes and ensuring consistent, high-quality service delivery. The role also involves generating and analyzing operational reports, supporting continuous improvement initiatives, and ensuring compliance with Standard Operating Procedures (SOPs). Key Responsibilities Intake activities & solve cases. Perform specialized internal process administration. Execute processes and procedures as required. May generate operational reports and analyze data as required. Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment. Identify opportunities for improvement and ability to support improvement execution. Utilize appropriate tools and technology to support processes. Provide appropriate support as required when aligning with the relevant Global/APAC Centre of Excellence (CoEs) to embed new processes. Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed. Provide ad-hoc administrative support at an APAC and local country level as required (specialist processes support, e.g., letters in certain languages, etc.). Execute activities using relevant case management application and apply escalation process as required. Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required. Identify and communicate any risk factors or issues preventing or impacting service delivery. Participate as required in continuous improvement activities and initiatives. Execute technology testing as required to support new or updated processes through testing activities. Job Requirements: Candidate is required to possess a minimum of a Diploma or Bachelor’s Degree in a related field. At least 4–5 years of relevant experience in Human Resources, with prior exposure to an HR Shared Services Center considered an advantage. Strong soft skills, including excellent organizational, communication, and interpersonal abilities. Technical proficiency in Microsoft Office applications and SuccessFactors (or equivalent HR systems). Ability to ensure compliance with service level agreements (SLAs) and maintain quality standards when handling HR inquiries. Proven capability to manage multiple tasks and priorities effectively in a fast‑paced environment. Actively participate in continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes. About Us As a global medical technology leader for more than 40 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.

Full job record

Job ID4c7c57499b587b7d63eb558f7c817c08c3db1c96
Org IDc7465584-6de9-4dd3-970e-6f24ea360e7f
Source ID4d1e650f-1002-4874-8aaf-3deab61c5dcc
Board ID4d1e650f-1002-4874-8aaf-3deab61c5dcc
Providersuccessfactors_rmk
Provider Job Key1364413400
TitleHR Service Delivery Associate
Normalized Title
Statusactive
Activeyes
Location Text
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
Region
Cityequivalent HR systems). Ability to ensure compliance with service level agreements (SLAs) and maintain quality standards when handling HR inquiries. Proven capability to manage multiple tasks and priorities effectively in a fast‑paced environment. Actively participate in continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes. About Us As a global medical technology leader for more than 40 years
Salary RawPurpose Statement: HR Service Delivery Support,   provides support to the APAC region by providing comprehensive transactional and administrative support for various HR processes. This role is pivotal in ensuring the efficient execution of HR functions across the employee life cycle, including Talent Acquisition, Onboarding, Employee Data Management, Compensation, Benefits, Learning, and Recruitment. The team plays a critical role in identifying and implementing process improvements, utilizing advanced tools and technology to enhance HR Service Delivery. By aligning with Global/APAC Centers of Excellence and other HR functions, the team contributes to embedding new processes and ensuring consistent, high-quality service delivery. The role also involves generating and analyzing operational reports, supporting continuous improvement initiatives, and ensuring compliance with Standard Operating Procedures (SOPs). Key Responsibilities Intake activities & solve cases. Perform specialized internal process administration. Execute processes and procedures as required. May generate operational reports and analyze data as required. Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment. Identify opportunities for improvement and ability to support improvement execution. Utilize appropriate tools and technology to support processes. Provide appropriate support as required when aligning with the relevant Global/APAC Centre of Excellence (CoEs) to embed new processes. Provide support to other HR functions (HR Technology, People Services, HR Business Partners, etc.) as directed. Provide ad-hoc administrative support at an APAC and local country level as required (specialist processes support, e.g., letters in certain languages, etc.). Execute activities using relevant case management application and apply escalation process as required. Under the direction of the HRSD Team Lead / Supervisor / Director, execute work as per relevant processes and standards as required. Identify and communicate any risk factors or issues preventing or impacting service delivery. Participate as required in continuous improvement activities and initiatives. Execute technology testing as required to support new or updated processes through testing activities. Job Requirements: Candidate is required to possess a minimum of a Diploma or Bachelor’s Degree in a related field. At least 4–5 years of relevant experience in Human Resources, with prior exposure to an HR Shared Services Center considered an advantage. Strong soft skills, including excellent organizational, communication, and interpersonal abilities. Technical proficiency in Microsoft Office applications and SuccessFactors (or equivalent HR systems). Ability to ensure compliance with service level agreements (SLAs) and maintain quality standards when handling HR inquiries. Proven capability to manage multiple tasks and priorities effectively in a fast‑paced environment. Actively participate in continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes. About Us As a global medical technology leader for more than 40 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://jobs.bostonscientific.com/job/Penang-HR-Service-Delivery-Associate/1364413400/
Apply URL/talentcommunity/apply/1364413400/?locale=en_US
First Seen At2026-05-31 20:57:53Z
Last Seen At2026-06-06 20:21:03Z
Last Checked At2026-06-06 20:21:03Z
Last Changed At2026-06-06 20:21:03Z
Inactive At
Source Posted At2026-05-10 07:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=successfactors_rmk/board=jobs.bostonscientific.com/date=2026-06-06/2026-06-06T20-16-54-848Z-506111cd1007a63b9095b74776cbbbf05a3777d22dc312ee444f5b9d03de8242.json
Event Fields
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  "last_changed_at": "2026-06-06T20:21:03.901Z",
  "active_status": "active"
}
Parsed Structured
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    "confidence": 0.95
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  "launch_scope": {
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    "location": {
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      "city": "equivalent HR systems). Ability to ensure compliance with service level agreements (SLAs) and maintain quality standards when handling HR inquiries. Proven capability to manage multiple tasks and priorities effectively in a fast‑paced environment. Actively participate in continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes. About Us As a global medical technology leader for more than 40 years",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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