Senior Pre Sales Engineer

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    "datePosted": "2025-12-02",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About EdgeUno</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">EdgeUno empowers the next era of digital connectivity across Latin America. With one of the region’s most interconnected data centers and network platforms, we support mission-critical workloads for enterprises, ISPs, hyperscalers, and digital platforms. Our culture is built on ownership, agility, technical excellence, and accountability.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">R<span style=\"font-weight: bold\">ole Overview</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This role is critical for driving sales growth by serving as the primary technical liaison for customers and the sales team. Its mission is to translate complex customer requirements into compelling and executable technical solutions across our multi-country network platform. The Senior Pre-sales Engineer will drive structured solution design, technical account engagement, and proposal generation—directly enabling our next stage of regional expansion.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About the Role</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You will design, present, and price technical strategies across our portfolio, including IP Transit, DIA, MPLS, EPL, Wave, and Submarine capacity. You will work directly with Account Managers, Product Managers, and Network Engineers to understand technical blockers, define requirements, and present the business case for solutions. This is a strategic and highly technical role in a fast-paced, multicultural environment, requiring exceptional communication and problem-solving skills.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Location &amp; Language</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Location: Global (Remote), supporting LATAM time zones.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Time zones: GMT-5, GMT-4, or GMT-3 strongly preferred for regional coverage.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Advanced English (C1+) required; </span><br><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Core Responsibilities</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Serve as the primary technical liaison for Account Managers, customers, pricing, and Network Operations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identify technical solutions and define detailed requirements for service implementation, understanding customers’ existing solutions, locations, and technical needs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborate across teams (Sales, Carrier Relations, Product, Engineering) to develop technical solutions aligned with EdgeUno’s strategic goals.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Drive technical qualification of business opportunities, identifying and resolving key customer technical objections.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Create and present technical proposals/solutions in a complete, well-illustrated, and compelling fashion.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Build key technical relationships with major customers to solidify reference accounts and assist with account growth plans.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead the internal and external Kickoff Meetings for all closed deals.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead the entire pricing process for all assigned opportunities and leads.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Present and demonstrate the technical capabilities of the EdgeUno portfolio.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Frame product issues for discussion and resolution with Product and Engineering teams.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Contribute to RFPs, RFIs, and Bids with technical accuracy and clarity.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Requirements</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Minimum 5 years of related sales support/Pre-sales experience in the Telecom or Digital Infrastructure sector.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Deep technical understanding of general connectivity products (IP Transit, DIA, MPLS, EPL, Wave, Submarine capacity).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven ability to \"see the big picture,\" architecting solutions to solve customer business challenges.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exceptional interpersonal and professional communications skills in English (verbal and written).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor’s degree in IT, Telecommunications, or a similar technical field.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Customer-focused, highly disciplined, and results-oriented.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Willingness to work in a rapid, fast-paced, and execution-driven environment.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Nice to Have</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Fluency in Spanish</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What We Offer</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Competitive compensation with regional scope and influence.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A strategic role in one of LATAM’s fastest-growing digital infrastructure companies.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Opportunity to shape technical solutions that drive major revenue growth.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborative, multicultural, and execution-driven team.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Note: Please submit your resume in English.</span></p>",
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