Community Health Worker (Navigator)

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    "city": "Milwaukie",
    "jobId": 472508,
    "level": "Entry",
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    "jobShift": "Day",
    "jobTitle": "Community Health Worker (Navigator)",
    "location": "Milwaukie Clinic - Milwaukie, OR 97222",
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    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Who We Are:</u></strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.</em></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Why work with us?</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!</span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Job Title:  </strong>Community Health Navigator<br />\n<strong>Department:  </strong>Behavioral Health<br />\n<strong>Reports To:</strong>  Manager of Behavioral Health<br />\n<strong>Work Type:</strong>  On Site - This position includes travel to various clinics &amp; community spaces in the Portland Metro Area<br />\n<strong>Classification:</strong>  Full-Time, Non- Exempt<br />\n<strong>Language Differential:  </strong>Eligible</span></span></p>\n\n<p> </p>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>SUMMARY</u></strong></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Community Health Navigators (CHN) are non-clinically licensed health care staff members who are frontline public health workers deployed in clinical and community care settings to improve the social health of Neighborhood Health Center (NHC) patients in the communities we serve. Navigators act as the quarterback of the care plan for members who have unmet social, medical, and behavioral needs. They work with patients, families/ caregivers, medical providers, and community partners to coordinate care and services across the continuum. Navigators are highly trained communicators and subject matter experts, skilled in Motivational Interviewing and responsible for ongoing community and NHC resource knowledge. Through building strong relationships and trust with patients and their family/caregivers, they can activate clinical care plans, identify patient-centered goals, and connect members to needed community resources to improve health outcomes and reduce total cost of care. The goal of the patient navigators is to help our members with real life issues that create barriers to their total health goals. Additionally, patient navigators outreach to our post behavioral health hospital discharge ready paneled patient population, and patients with recent emergency room visits for primary reason being behavioral health. </span></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Essential Job Duties</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist patients with social issues like houselessness, substance abuse and mental health resources, and food insecurity resources, and assess need through social determinants of health (SDOH) screenings. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist patients with organizing their medical care by making follow-up appointments, filling prescriptions, and connection to specialty health as needed. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Support patients through providing resources to connect to benefits and public assistance program; examples are health insurance, food stamps, and other resources as needed.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Initiate a follow-up call to patients who have been discharged from the emergency department or hospital following behavioral health crises within 24-48 hours post discharge. Assess and offer mental health resources, SDOH screening, care coordination, and scheduling with behavioral health and clinical pharmacy post hospital or ED visits. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Build rapport with patients to engage them in their care plan, offering encouragement and guidance in addressing their behavioral health needs.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Collaborate with the primary care team, Behavioral Health Consultants (BHCs), and external providers to ensure smooth transitions of care and continuity of services for patients’ post-discharge.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist patients in scheduling follow-up appointments with behavioral health providers, primary care physicians, or other relevant services.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Connect patients to community resources that address social determinants of health (e.g., housing, food, transportation) that may impact their mental health or substance use recovery.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Identify patients at risk for further crises and escalate cases to the care team or appropriate emergency services as needed.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Maintain accurate records of patient interactions, interventions, and referrals in the electronic health record (EHR) system.</span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Conduct regular follow-ups with patients to assess their progress, adherence to care plans, and any new or ongoing needs.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Communicate all care and coordination activity, risks and care plans using standard documentation, information technology and care coordination tools in the electronic medical record.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Be the system coordinator and point of contact for patients and families. May assume advocate role on the patient’s behalf to ensure approval of the necessary services or accessibility of needed resource(s) for the member in a timely fashion.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Create collaborative relationships with staff across departments within Neighborhood Health Center, and externally, to promote collaboration and multi-system coordination.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Increase access to health and heath care services through innovative health models, virtual care strategies and collaborative community partnerships.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Apply motivational interviewing and patient centered approaches to address concerns around barriers to healthcare needs to improve the care experience and motivate patients to meet their health goals.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to work independently with accountability and exercise sound judgment, discretion, and professionalism at all times.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Good organizational and time-management skills.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Other duties as assigned.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to travel up to 80% of the time and independently meet with patients in the clinic, home, or community-based setting.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to work across various primary care clinics within NHC.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Participate in on-site events, clinics, and outreach initiatives as assigned.</span></span></li>\n</ul>",
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Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.\\n\\nNHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.\\n\\nWhy work with us?\\n\\n\\n\\tWe are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.\\n\\tWe offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.\\n\\tOur employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!\\n\\n\\nJob Title:  Community Health Navigator\\nDepartment:  Behavioral Health\\nReports To:  Manager of Behavioral Health\\nWork Type:  On Site - This position includes travel to various clinics &amp; community spaces in the Portland Metro Area\\nClassification:  Full-Time, Non- Exempt\\nLanguage Differential:  Eligible\\n\\n \\n\\nSUMMARY\\n\\nCommunity Health Navigators (CHN) are non-clinically licensed health care staff members who are frontline public health workers deployed in clinical and community care settings to improve the social health of Neighborhood Health Center (NHC) patients in the communities we serve. Navigators act as the quarterback of the care plan for members who have unmet social, medical, and behavioral needs. They work with patients, families/ caregivers, medical providers, and community partners to coordinate care and services across the continuum. Navigators are highly trained communicators and subject matter experts, skilled in Motivational Interviewing and responsible for ongoing community and NHC resource knowledge. Through building strong relationships and trust with patients and their family/caregivers, they can activate clinical care plans, identify patient-centered goals, and connect members to needed community resources to improve health outcomes and reduce total cost of care. The goal of the patient navigators is to help our members with real life issues that create barriers to their total health goals. Additionally, patient navigators outreach to our post behavioral health hospital discharge ready paneled patient population, and patients with recent emergency room visits for primary reason being behavioral health. \\n\\nEssential Job Duties\\n\\n\\n\\tAssist patients with social issues like houselessness, substance abuse and mental health resources, and food insecurity resources, and assess need through social determinants of health (SDOH) screenings. \\n\\tAssist patients with organizing their medical care by making follow-up appointments, filling prescriptions, and connection to specialty health as needed. \\n\\tSupport patients through providing resources to connect to benefits and public assistance program; examples are health insurance, food stamps, and other resources as needed.\\n\\tInitiate a follow-up call to patients who have been discharged from the emergency department or hospital following behavioral health crises within 24-48 hours post discharge. Assess and offer mental health resources, SDOH screening, care coordination, and scheduling with behavioral health and clinical pharmacy post hospital or ED visits. \\n\\tBuild rapport with patients to engage them in their care plan, offering encouragement and guidance in addressing their behavioral health needs.\\n\\tCollaborate with the primary care team, Behavioral Health Consultants (BHCs), and external providers to ensure smooth transitions of care and continuity of services for patients’ post-discharge.\\n\\tAssist patients in scheduling follow-up appointments with behavioral health providers, primary care physicians, or other relevant services.\\n\\tConnect patients to community resources that address social determinants of health (e.g., housing, food, transportation) that may impact their mental health or substance use recovery.\\n\\tIdentify patients at risk for further crises and escalate cases to the care team or appropriate emergency services as needed.\\n\\tMaintain accurate records of patient interactions, interventions, and referrals in the electronic health record (EHR) system.\\n\\n\\n\\n\\tConduct regular follow-ups with patients to assess their progress, adherence to care plans, and any new or ongoing needs.\\n\\tCommunicate all care and coordination activity, risks and care plans using standard documentation, information technology and care coordination tools in the electronic medical record.\\n\\tBe the system coordinator and point of contact for patients and families. May assume advocate role on the patient’s behalf to ensure approval of the necessary services or accessibility of needed resource(s) for the member in a timely fashion.\\n\\tCreate collaborative relationships with staff across departments within Neighborhood Health Center, and externally, to promote collaboration and multi-system coordination.\\n\\tIncrease access to health and heath care services through innovative health models, virtual care strategies and collaborative community partnerships.\\n\\tApply motivational interviewing and patient centered approaches to address concerns around barriers to healthcare needs to improve the care experience and motivate patients to meet their health goals.\\n\\tAbility to work independently with accountability and exercise sound judgment, discretion, and professionalism at all times.\\n\\tGood organizational and time-management skills.\\n\\tOther duties as assigned.\\n\\tAbility to travel up to 80% of the time and independently meet with patients in the clinic, home, or community-based setting.\\n\\tAbility to work across various primary care clinics within NHC.\\n\\tParticipate in on-site events, clinics, and outreach initiatives as assigned.\\nQualificationsEducation and/or Experience\\n\\nRequired Qualifications:\\n\\n\\n\\tMinimum two (2) years of experience in a community/clinic-facing role, addressing social determinants of health in a healthcare setting, navigation across health systems, and post hospital/emergency room visit outreach is required.\\n\\tHigh School Diploma or General Education Development (GED) is required.\\n\\tCompletion of the approved state certified THW/CHW is required.\\n\\n\\nPreferred Qualifications: \\n\\n\\n\\tAssociate’s Degree in public/community health or healthcare related field or two (2) years of experience in a directly related field. \\n\\tMotivational Interviewing certification, Mental Health First Aid certification, and Trauma Informed Care training, or other trainings as assigned\\n\\tBachelor’s degree in public/community health or healthcare related field.\\n\\tBilingual in Spanish.  \\n\\tPrior experience working with people experiencing homelessness, mental illness, and/ or substance use. \\n\\n\\nLicense and/or Certification Requirements\\n\\n\\n\\tCompleted and Active Certification as Traditional Health Worker in the State of Oregon: CHW or Peer Support Specialist in Oregon is required.\\n\\n\\nKnowledge, Skills, Abilities &amp; Behaviors\\n\\n\\n\\tExperience providing case management (or similar) services.\\n\\tAbility to work on multi-disciplinary teams. \\n\\tExperience working with ethnic, racial, economic, broad range of ages, and sexually diverse populations.\\n\\tAbility to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view.\\n\\tDemonstrated computer proficiency using Microsoft Office (Word, Excel, Outlook) and working knowledge of the internet.\\n\\tDemonstrated excellent written and oral communication skills.\\n\\tDemonstrated ability to effectively collaborate with community stakeholders.\\n\\tReliable transportation.\\n\\tVerbal and written fluency in English.\\n\\tWork will be in compliance with Federal and State administrative rules.\\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tThis position is typically with a 40-hour per week, with hours that may vary.\\n\\tWhile performing the duties of this job, the employee is occasionally exposed to toxic chemicals and bodily fluids. \\n\\tThe noise level in the work environment is usually moderate to loud, based on patient volume.\\n\\tAs a result of high patient volume, this position experiences stressors that come along with a fast-paced environment. \\n\\tMust be able to travel during the workday and/or cover at other locations as needed.\\n\\n\\nPhysical Demands\\n\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\nThe employee must frequently:\\n\\n\\n\\tLift, move, push, or pull objects/equipment/supplies weighing approximately 20-25 pounds up to 40-50 pounds. \\n\\tUse full range of body motion; walk swiftly, stand, move, stoop, reach with hands and arms and bend.\\n\\tSit for extended periods of time or stand and move for extended periods of time.\\n\\tUse sufficient manual dexterity in order to safely perform various skills and techniques or manipulate equipment.\\n\\tSee minor details from a distance, and differentiate between colors, shades, brightness textures and depth. \\n\\tUse hands and fingers to handle, control or feel objects tools or controls.\\n\\tRepeat the same movements when entering data.\\n\\tSpeak clearly so listeners can understand.\\n\\tHear and understand the speech of another person.\\n\\tRead from a computer screen for extended periods of time.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"responsibilities\":\"Who We Are:\\n\\nNeighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.\\n\\nNHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.\\n\\nWhy work with us?\\n\\n\\n\\tWe are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.\\n\\tWe offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.\\n\\tOur employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!\\n\\n\\nJob Title:  Community Health Navigator\\nDepartment:  Behavioral Health\\nReports To:  Manager of Behavioral Health\\nWork Type:  On Site - This position includes travel to various clinics &amp; community spaces in the Portland Metro Area\\nClassification:  Full-Time, Non- Exempt\\nLanguage Differential:  Eligible\\n\\n \\n\\nSUMMARY\\n\\nCommunity Health Navigators (CHN) are non-clinically licensed health care staff members who are frontline public health workers deployed in clinical and community care settings to improve the social health of Neighborhood Health Center (NHC) patients in the communities we serve. Navigators act as the quarterback of the care plan for members who have unmet social, medical, and behavioral needs. They work with patients, families/ caregivers, medical providers, and community partners to coordinate care and services across the continuum. Navigators are highly trained communicators and subject matter experts, skilled in Motivational Interviewing and responsible for ongoing community and NHC resource knowledge. Through building strong relationships and trust with patients and their family/caregivers, they can activate clinical care plans, identify patient-centered goals, and connect members to needed community resources to improve health outcomes and reduce total cost of care. The goal of the patient navigators is to help our members with real life issues that create barriers to their total health goals. Additionally, patient navigators outreach to our post behavioral health hospital discharge ready paneled patient population, and patients with recent emergency room visits for primary reason being behavioral health. \\n\\nEssential Job Duties\\n\\n\\n\\tAssist patients with social issues like houselessness, substance abuse and mental health resources, and food insecurity resources, and assess need through social determinants of health (SDOH) screenings. \\n\\tAssist patients with organizing their medical care by making follow-up appointments, filling prescriptions, and connection to specialty health as needed. \\n\\tSupport patients through providing resources to connect to benefits and public assistance program; examples are health insurance, food stamps, and other resources as needed.\\n\\tInitiate a follow-up call to patients who have been discharged from the emergency department or hospital following behavioral health crises within 24-48 hours post discharge. Assess and offer mental health resources, SDOH screening, care coordination, and scheduling with behavioral health and clinical pharmacy post hospital or ED visits. \\n\\tBuild rapport with patients to engage them in their care plan, offering encouragement and guidance in addressing their behavioral health needs.\\n\\tCollaborate with the primary care team, Behavioral Health Consultants (BHCs), and external providers to ensure smooth transitions of care and continuity of services for patients’ post-discharge.\\n\\tAssist patients in scheduling follow-up appointments with behavioral health providers, primary care physicians, or other relevant services.\\n\\tConnect patients to community resources that address social determinants of health (e.g., housing, food, transportation) that may impact their mental health or substance use recovery.\\n\\tIdentify patients at risk for further crises and escalate cases to the care team or appropriate emergency services as needed.\\n\\tMaintain accurate records of patient interactions, interventions, and referrals in the electronic health record (EHR) system.\\n\\n\\n\\n\\tConduct regular follow-ups with patients to assess their progress, adherence to care plans, and any new or ongoing needs.\\n\\tCommunicate all care and coordination activity, risks and care plans using standard documentation, information technology and care coordination tools in the electronic medical record.\\n\\tBe the system coordinator and point of contact for patients and families. May assume advocate role on the patient’s behalf to ensure approval of the necessary services or accessibility of needed resource(s) for the member in a timely fashion.\\n\\tCreate collaborative relationships with staff across departments within Neighborhood Health Center, and externally, to promote collaboration and multi-system coordination.\\n\\tIncrease access to health and heath care services through innovative health models, virtual care strategies and collaborative community partnerships.\\n\\tApply motivational interviewing and patient centered approaches to address concerns around barriers to healthcare needs to improve the care experience and motivate patients to meet their health goals.\\n\\tAbility to work independently with accountability and exercise sound judgment, discretion, and professionalism at all times.\\n\\tGood organizational and time-management skills.\\n\\tOther duties as assigned.\\n\\tAbility to travel up to 80% of the time and independently meet with patients in the clinic, home, or community-based setting.\\n\\tAbility to work across various primary care clinics within NHC.\\n\\tParticipate in on-site events, clinics, and outreach initiatives as assigned.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"NEIGHBORHOOD HEALTH CENTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A6804405CE83DEC19A0B80DE14DC10C8\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"10330 SE 32nd Ave Suite 325\",\"addressLocality\":\"Milwaukie\",\"addressRegion\":\"OR\",\"postalCode\":97222,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education and/or Experience\\n\\nRequired Qualifications:\\n\\n\\n\\tMinimum two (2) years of experience in a community/clinic-facing role, addressing social determinants of health in a healthcare setting, navigation across health systems, and post hospital/emergency room visit outreach is required.\\n\\tHigh School Diploma or General Education Development (GED) is required.\\n\\tCompletion of the approved state certified THW/CHW is required.\\n\\n\\nPreferred Qualifications: \\n\\n\\n\\tAssociate’s Degree in public/community health or healthcare related field or two (2) years of experience in a directly related field. \\n\\tMotivational Interviewing certification, Mental Health First Aid certification, and Trauma Informed Care training, or other trainings as assigned\\n\\tBachelor’s degree in public/community health or healthcare related field.\\n\\tBilingual in Spanish.  \\n\\tPrior experience working with people experiencing homelessness, mental illness, and/ or substance use. \\n\\n\\nLicense and/or Certification Requirements\\n\\n\\n\\tCompleted and Active Certification as Traditional Health Worker in the State of Oregon: CHW or Peer Support Specialist in Oregon is required.\\n\\n\\nKnowledge, Skills, Abilities &amp; Behaviors\\n\\n\\n\\tExperience providing case management (or similar) services.\\n\\tAbility to work on multi-disciplinary teams. \\n\\tExperience working with ethnic, racial, economic, broad range of ages, and sexually diverse populations.\\n\\tAbility to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view.\\n\\tDemonstrated computer proficiency using Microsoft Office (Word, Excel, Outlook) and working knowledge of the internet.\\n\\tDemonstrated excellent written and oral communication skills.\\n\\tDemonstrated ability to effectively collaborate with community stakeholders.\\n\\tReliable transportation.\\n\\tVerbal and written fluency in English.\\n\\tWork will be in compliance with Federal and State administrative rules.\\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tThis position is typically with a 40-hour per week, with hours that may vary.\\n\\tWhile performing the duties of this job, the employee is occasionally exposed to toxic chemicals and bodily fluids. \\n\\tThe noise level in the work environment is usually moderate to loud, based on patient volume.\\n\\tAs a result of high patient volume, this position experiences stressors that come along with a fast-paced environment. \\n\\tMust be able to travel during the workday and/or cover at other locations as needed.\\n\\n\\nPhysical Demands\\n\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\nThe employee must frequently:\\n\\n\\n\\tLift, move, push, or pull objects/equipment/supplies weighing approximately 20-25 pounds up to 40-50 pounds. \\n\\tUse full range of body motion; walk swiftly, stand, move, stoop, reach with hands and arms and bend.\\n\\tSit for extended periods of time or stand and move for extended periods of time.\\n\\tUse sufficient manual dexterity in order to safely perform various skills and techniques or manipulate equipment.\\n\\tSee minor details from a distance, and differentiate between colors, shades, brightness textures and depth. \\n\\tUse hands and fingers to handle, control or feel objects tools or controls.\\n\\tRepeat the same movements when entering data.\\n\\tSpeak clearly so listeners can understand.\\n\\tHear and understand the speech of another person.\\n\\tRead from a computer screen for extended periods of time.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"experienceRequirements\":\"Education and/or Experience\\n\\nRequired Qualifications:\\n\\n\\n\\tMinimum two (2) years of experience in a community/clinic-facing role, addressing social determinants of health in a healthcare setting, navigation across health systems, and post hospital/emergency room visit outreach is required.\\n\\tHigh School Diploma or General Education Development (GED) is required.\\n\\tCompletion of the approved state certified THW/CHW is required.\\n\\n\\nPreferred Qualifications: \\n\\n\\n\\tAssociate’s Degree in public/community health or healthcare related field or two (2) years of experience in a directly related field. \\n\\tMotivational Interviewing certification, Mental Health First Aid certification, and Trauma Informed Care training, or other trainings as assigned\\n\\tBachelor’s degree in public/community health or healthcare related field.\\n\\tBilingual in Spanish.  \\n\\tPrior experience working with people experiencing homelessness, mental illness, and/ or substance use. \\n\\n\\nLicense and/or Certification Requirements\\n\\n\\n\\tCompleted and Active Certification as Traditional Health Worker in the State of Oregon: CHW or Peer Support Specialist in Oregon is required.\\n\\n\\nKnowledge, Skills, Abilities &amp; Behaviors\\n\\n\\n\\tExperience providing case management (or similar) services.\\n\\tAbility to work on multi-disciplinary teams. \\n\\tExperience working with ethnic, racial, economic, broad range of ages, and sexually diverse populations.\\n\\tAbility to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view.\\n\\tDemonstrated computer proficiency using Microsoft Office (Word, Excel, Outlook) and working knowledge of the internet.\\n\\tDemonstrated excellent written and oral communication skills.\\n\\tDemonstrated ability to effectively collaborate with community stakeholders.\\n\\tReliable transportation.\\n\\tVerbal and written fluency in English.\\n\\tWork will be in compliance with Federal and State administrative rules.\\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tThis position is typically with a 40-hour per week, with hours that may vary.\\n\\tWhile performing the duties of this job, the employee is occasionally exposed to toxic chemicals and bodily fluids. \\n\\tThe noise level in the work environment is usually moderate to loud, based on patient volume.\\n\\tAs a result of high patient volume, this position experiences stressors that come along with a fast-paced environment. \\n\\tMust be able to travel during the workday and/or cover at other locations as needed.\\n\\n\\nPhysical Demands\\n\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\nThe employee must frequently:\\n\\n\\n\\tLift, move, push, or pull objects/equipment/supplies weighing approximately 20-25 pounds up to 40-50 pounds. \\n\\tUse full range of body motion; walk swiftly, stand, move, stoop, reach with hands and arms and bend.\\n\\tSit for extended periods of time or stand and move for extended periods of time.\\n\\tUse sufficient manual dexterity in order to safely perform various skills and techniques or manipulate equipment.\\n\\tSee minor details from a distance, and differentiate between colors, shades, brightness textures and depth. \\n\\tUse hands and fingers to handle, control or feel objects tools or controls.\\n\\tRepeat the same movements when entering data.\\n\\tSpeak clearly so listeners can understand.\\n\\tHear and understand the speech of another person.\\n\\tRead from a computer screen for extended periods of time.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School Diploma or Equivalent\"}",
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    "qualifications": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Education and/or Experience</u></strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Required Qualifications:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Minimum two (2) years of experience in a community/clinic-facing role, addressing social determinants of health in a healthcare setting, navigation across health systems, and post hospital/emergency room visit outreach is required.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">High School Diploma or General Education Development (GED) is required.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Completion of the approved state certified THW/CHW is required.</span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u><span style=\"color:#000000;\">Preferred Qualifications</span></u></strong><u><span style=\"color:#000000;\">: </span></u></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Associate’s Degree in public/community health or healthcare related field or two (2) years of experience in a directly related field. </span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Motivational Interviewing certification, Mental Health First Aid certification, and Trauma Informed Care training, or other trainings as assigned</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Bachelor’s degree in public/community health or healthcare related field.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Bilingual in Spanish.  </span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Prior experience working with people experiencing homelessness, mental illness, and/ or substance use. </span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u><span style=\"color:#000000;\">License and/or Certification Requirements</span></u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Completed and Active Certification as Traditional Health Worker in the State of Oregon: CHW or Peer Support Specialist in Oregon is required.</span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Knowledge, Skills, Abilities &amp; Behaviors</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Experience providing case management (or similar) services.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Ability to work on multi-disciplinary teams. </span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Experience working with ethnic, racial, economic, broad range of ages, and sexually diverse populations.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Ability to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Demonstrated computer proficiency using Microsoft Office (Word, Excel, Outlook) and working knowledge of the internet.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Demonstrated excellent written and oral communication skills.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Demonstrated ability to effectively collaborate with community stakeholders.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Reliable transportation.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Verbal and written fluency in English.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Work will be in compliance with Federal and State administrative rules.</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>WORKING CONDITIONS</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This position is typically with a 40-hour per week, with hours that may vary.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">While performing the duties of this job, the employee is occasionally exposed to toxic chemicals and bodily fluids. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The noise level in the work environment is usually moderate to loud, based on patient volume.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">As a result of high patient volume, this position experiences stressors that come along with a fast-paced environment. </span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must be able to travel during the workday and/or cover at other locations as needed.</span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u><span style=\"color:#000000;\">Physical Demands</span></u></strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em><span style=\"color:#000000;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></em></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">The employee must frequently:</span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Lift, move, push, or pull objects/equipment/supplies weighing approximately 20-25 pounds up to 40-50 pounds. </span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Use full range of body motion; walk swiftly, stand, move, stoop, reach with hands and arms and bend.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Sit for extended periods of time or stand and move for extended periods of time.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Use sufficient manual dexterity in order to safely perform various skills and techniques or manipulate equipment.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">See minor details from a distance, and differentiate between colors, shades, brightness textures and depth. </span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Use hands and fingers to handle, control or feel objects tools or controls.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Repeat the same movements when entering data.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Speak clearly so listeners can understand.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Hear and understand the speech of another person.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Read from a computer screen for extended periods of time.</span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.</em></span></span></p>",
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