Home › Companies › Fa Etum Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 › Product Manager – AI Channel Solutions, Remote
Product Manager – AI Channel Solutions, Remote
Fa Etum Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · United States · Remote · Active · $100,400–$163,200 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Etum Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Title | Product Manager – AI Channel Solutions, Remote |
| Normalized title | - |
| Department / team | FLORIDA BLUE, GuideWell |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $100,400–$163,200 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-02 / 2026-06-04 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Etum Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in FLORIDA BLUE, GuideWell. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Etum Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Source | 95eb17a9-219f-49e2-b8ac-2108984e6d66 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Summary:
Florida Blue is looking for a Product Manager to work with leadership to shape and drive intelligent channel solutions, redefining the healthcare experience of our constituents. This position requires an inspirational, high‑energy leader who will advocate for next‑generation experiences and unlock breakthrough customer and business results.
This role will specifically lead the strategy, execution efforts, and optimization of AI‑powered products, including but not limited to:
Externally‑facing AI Chatbots delivered through our IVR system and online member website Agent AI, an internal AI tool that provides frontline staff with real‑time guidance and recommended responses The Product Manager represents the product organization, maintains collaborative relationships across the organization, and drives major user experience initiatives from initial problem definition through go‑to‑market.
Essential Functions:
The essential functions listed represent the major duties of this role; additional duties may be assigned.
Plan and oversee large‑scale transformation initiatives, including the definition, design, development, implementation, and integration of people, processes, and technology that lead to measurable experience and administrative cost outcomes. Gather business insights and assess impacts to build a product strategy for AI Chatbots and Agent AI, including product vision, high‑level functionality, and business case creation. Prioritize and maintain the product backlog in alignment with product vision and strategy. Serve as the lead, partnering closely with Executive Sponsors, Business Leads, segment leadership, and IT partners; act as a thought leader on applying user experience (UX) and AI‑driven solutions to business problems. Lead experience metric definition to translate user expectations into KPIs and operational metrics for products. Lead cost/benefit assessments to define potential financial, business, and industry impacts of initiatives. Manage risk by establishing project management processes (status reporting, dependency tracking, steering updates). Guide initiatives through governance, steering, and formal gate processes. Mentor junior team members and contribute to the maturity of the product management discipline.
Required Experience:
6+ years related work experience Related Bachelor’s degree or equivalent work experience
Agile Execution: Clearly articulates concepts, objectives, and value Experience delivering large, high‑profile initiatives Leads and manages Product Owner efforts Product Management: Understanding of AI concepts and cloud platforms Develops and communicates a clear product roadmap Determines scope and creates features Prioritizes features against the roadmap Experienced managing product roadmaps end‑to‑end Collaboration: Builds and manages cross‑functional teams Communicates effectively with stakeholders Comfortable having difficult conversations and proactively resolving issues Adaptability: Proven experience adapting to changing priorities and scope Pivots quickly with minimal information Resilience: Manages high‑pressure situations Experienced with high‑visibility projects Maintains composure under stress Strategic Thinker: Connects AI solutions to meaningful business outcomes Uses data to recommend solutions and shape future‑state experiences Identifies opportunities for continuous improvement and growth
Preferred Qualifications:
Understands SAFe framework and execution processes Familiarity with healthcare, customer service, self‑service, and digital engagement technologies Lean/Six Sigma or Product Management certification Business knowledge of Florida Blue
General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
Physical/Environmental Activities:
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally
What We Offer:
As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan including employer match; Paid time off, volunteer time off, 10 holidays and 2 well-being days; Additional voluntary benefits available; and A comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Annualized Salary Range: $100,400 - $163,200
Typical Annualized Hiring Range: $100,400 - $125,500
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
Full job record
| Job ID | 4bcba6510387fb225fb5487e0c3be94a0c91a656 |
| Org ID | 28fd42a0-3fce-4b1e-ad2c-06639ff9410a |
| Source ID | 95eb17a9-219f-49e2-b8ac-2108984e6d66 |
| Board ID | 95eb17a9-219f-49e2-b8ac-2108984e6d66 |
| Provider | oracle_hcm |
| Provider Job Key | 41516 |
| Title | Product Manager – AI Channel Solutions, Remote |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States |
| Department | FLORIDA BLUE, GuideWell |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | Salary Range: $100,400 - $163,200 Typical Annualized Hiring Range: $100,400 - $125,500 Final pay will be determin |
| Salary Min | 100,400 |
| Salary Max | 163,200 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://fa-etum-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/41516 |
| Apply URL | https://fa-etum-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/41516 |
| First Seen At | 2026-06-02 11:22:20Z |
| Last Seen At | 2026-06-04 11:06:13Z |
| Last Checked At | 2026-06-04 11:06:13Z |
| Last Changed At | 2026-06-02 11:22:20Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 19:39:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etum-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-04/2026-06-04T11-06-10-218Z-ee9a0e23deb8bf92e76cccea60a0b44daa5eca9310f6b054395bc490f978e406.json |
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This position requires an inspirational, high‑energy leader who will advocate for next‑generation experiences and unlock breakthrough customer and business results.</p><p style=\"line-height: normal; margin-bottom: 0in;\">This role will specifically lead the strategy, execution efforts, and optimization of AI‑powered products, including but not limited to:</p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\">Externally‑facing AI Chatbots delivered through our IVR system and online member website</li><li style=\"line-height: normal; margin-bottom: 0in;\">Agent AI, an internal AI tool that provides frontline staff with real‑time guidance and recommended responses</li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">The Product Manager represents the product organization, maintains collaborative relationships across the organization, and drives major user experience initiatives from initial problem definition through go‑to‑market.</p><p style=\"line-height: normal; 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margin-bottom: 0in;\">Serve as the lead, partnering closely with Executive Sponsors, Business Leads, segment leadership, and IT partners; act as a thought leader on applying user experience (UX) and AI‑driven solutions to business problems.</li><li style=\"line-height: normal; margin-bottom: 0in;\">Lead experience metric definition to translate user expectations into KPIs and operational metrics for products.</li><li style=\"line-height: normal; margin-bottom: 0in;\">Lead cost/benefit assessments to define potential financial, business, and industry impacts of initiatives.</li><li style=\"line-height: normal; margin-bottom: 0in;\">Manage risk by establishing project management processes (status reporting, dependency tracking, steering updates).</li><li style=\"line-height: normal; margin-bottom: 0in;\">Guide initiatives through governance, steering, and formal gate processes.</li><li style=\"line-height: normal; margin-bottom: 0in;\">Mentor junior team members and contribute to the maturity of the product management discipline.</li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>Required Experience:</strong></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\">6+ years related work experience</li><li style=\"line-height: normal; margin-bottom: 0in;\">Related Bachelor’s degree or equivalent work experience</li></ul><p style=\"line-height: normal; margin: 0in 0in 0in 0.5in;\"> </p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><strong>Agile Execution:</strong><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal; margin-bottom: 0in;\">Clearly articulates concepts, objectives, and value</li><li style=\"line-height: normal; margin-bottom: 0in;\">Experience delivering large, high‑profile initiatives</li><li style=\"line-height: normal; margin-bottom: 0in;\">Leads and manages Product Owner efforts</li></ul></li><li style=\"line-height: normal; margin-bottom: 0in;\"><strong>Product Management:</strong><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal; 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Jobs are sedentary if traversing activities are required only occasionally. <br> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>Physical/Environmental Activities:</strong><br>Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally <br><br><strong>What We Offer:</strong> <br>As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. <br><br>To support your wellbeing, comprehensive benefits are offered. 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