IT Helpdesk

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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:35pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"font-size:35pt;white-space:pre-wrap;\">ONSITE POSITION IN RENO, NEVADA</strong></b></p><h3 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">IT Helpdesk Technician</strong></b></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Company:</strong></b><span style=\"white-space:pre-wrap;\"> Bluetree Practice Services</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Location:</strong></b><span style=\"white-space:pre-wrap;\"> Reno, NV (100% Onsite Role)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Job Type:</strong></b><span style=\"white-space:pre-wrap;\"> Full-Time</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Pay:</strong></b><span style=\"white-space:pre-wrap;\"> $20.00 – $27.00 per hour (Depending on Experience)</span></li></ul><blockquote style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:12px 0px;border-left:2px solid rgb(113,111,108);letter-spacing:0.25px;line-height:1.6;padding:16px 20px 16px 16px;\"><b><strong style=\"white-space:pre-wrap;\">📌 Strict Onsite &amp; Travel Requirement:</strong></b><span style=\"white-space:pre-wrap;\"> This position is permanently located in </span><b><strong style=\"white-space:pre-wrap;\">Reno, NV</strong></b><span style=\"white-space:pre-wrap;\"> and is </span><b><strong style=\"white-space:pre-wrap;\">not</strong></b><span style=\"white-space:pre-wrap;\"> a remote or hybrid position. Applicants must possess a valid Driver’s License and a clean driving record, as this position requires up to </span><b><strong style=\"white-space:pre-wrap;\">50% local travel</strong></b><span style=\"white-space:pre-wrap;\"> to provide onsite technical support across our regional office footprints.</span></blockquote><h4 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Why Choose Bluetree Practice Services?</strong></b></h4><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At Bluetree Practice Services, we're not just another workplace—we're a community that cares more. If you're a proactive problem-solver, a natural people-helper, and a technology-whisperer, we want you to join our fast-growing IT infrastructure team! We’re all about high energy, cutting-edge technology, and creating a workplace culture where you genuinely matter. Come feel what it’s like to work where your professional growth is fully funded, your voice is heard, and your well-being comes first.</span></p><h4 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">What We're Looking For (Qualifications &amp; Technical Skills)</strong></b></h4><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Experience:</strong></b><span style=\"white-space:pre-wrap;\"> 1–5 years of professional IT helpdesk or system support experience (an equivalent degree in Computer Science or Information Technology will also be considered).</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Field Support:</strong></b><span style=\"white-space:pre-wrap;\"> Proven hands-on experience delivering direct, onsite technical support to hardware and end-users.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Technical Infrastructure:</strong></b><span style=\"white-space:pre-wrap;\"> Solid troubleshooting familiarity with </span><b><strong style=\"white-space:pre-wrap;\">VOIP phone systems, servers, network switches, Active Directory, and general hardware configuration</strong></b><span style=\"white-space:pre-wrap;\">.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Certifications:</strong></b><span style=\"white-space:pre-wrap;\"> Active IT certifications (CompTIA A+, Network+, Security+, CCNA, or Microsoft fundamentals) are a major competitive advantage.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Soft Skills:</strong></b><span style=\"white-space:pre-wrap;\"> Exceptional communication skills, sharp attention to detail, and a proactive, team-first mindset.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Compliance:</strong></b><span style=\"white-space:pre-wrap;\"> This is a safety-sensitive role that requires the successful completion of a pre-employment drug screening.</span></li></ul><h4 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">What You'll Do (Responsibilities)</strong></b></h4><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Technical Troubleshooting:</strong></b><span style=\"white-space:pre-wrap;\"> Diagnose, resolve, and document a wide range of incoming hardware, software, and network tickets efficiently.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Onsite Field Deployment:</strong></b><span style=\"white-space:pre-wrap;\"> Travel locally up to 50% of the time to deploy systems, upgrade infrastructure, and fix technical issues directly at our regional office sites.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Systems Administration:</strong></b><span style=\"white-space:pre-wrap;\"> Manage user access, monitor server health, and administer local VOIP communications to minimize corporate downtime.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Team Collaboration:</strong></b><span style=\"white-space:pre-wrap;\"> Work seamlessly with the broader IT division to scale infrastructure, share data insights, and align with core company security values.</span></li></ul><h4 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Perks &amp; Benefits That Rock</strong></b></h4><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Competitive Wages:</strong></b><span style=\"white-space:pre-wrap;\"> $20.00 – $27.00 per hour (commensurate with background and certifications)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Work-Life Harmony:</strong></b><span style=\"white-space:pre-wrap;\"> Flexible administrative schedule options to balance your personal life</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Time Off:</strong></b><span style=\"white-space:pre-wrap;\"> Accrual-based Paid Time Off (PTO) that scales with your tenure + 6 Paid Holidays</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Comprehensive Healthcare:</strong></b><span style=\"white-space:pre-wrap;\"> Fully customizable Medical, Dental, and Vision insurance setups</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Financial Safety Nets:</strong></b><span style=\"white-space:pre-wrap;\"> 401(k) with an immediate Company Match, Life Insurance, and robust Short/Long-Term Disability coverage</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Family Support:</strong></b><span style=\"white-space:pre-wrap;\"> Access to our specialized Team Member Assistance Program (EAP)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Exclusive Incentives:</strong></b><span style=\"white-space:pre-wrap;\"> Clear service &amp; achievement recognition milestones alongside cell phone plan team discounts</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Career Advancement:</strong></b><span style=\"white-space:pre-wrap;\"> Direct pathways for upward mobility and promotions inside an expanding organization</span></li></ul><h4 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0px;margin-top:12px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Ready to Advance Your Tech Career?</strong></b></h4><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">If you're ready to turn your technical skills into a highly rewarding career path, don’t wait.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Apply today to join the IT squad at Bluetree Practice Services!</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Bluetree Practice Services  is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Bluetree's Mission and Vision:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Mission: To give people something to smile about, today, and tomorrow.</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Vision: Changing lives, changing dentistry.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Core Values That Guide Us:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Caring: Prioritize the needs of patients, team members, and practices.</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Creative: Foster innovation and explore better ways to enhance dental care.</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Credible: Build trust through experience, education, authenticity, and unwavering commitment.</span></li><li style=\"margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Commitment: Stay dedicated to our values, mission, and vision.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>"
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