Medical Assistant - Specialty Care Coordinator

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    "location": {
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    "datePosted": "2026-04-29",
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    "description": "<p><span style=\"font-size: 12pt\">Are you a dedicated Medical Assistant looking to take the next step in your career? High Country Behavioral Health (HCBH) is seeking a <span style=\"font-weight: bold\">Specialty Care Coordinator</span> to join our medical support team. This is a dual-purpose leadership role that combines clinical expertise with administrative oversight.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Position Overview - <span style=\"font-weight: bold\">(full-time/40 hours)</span></span></p>\n<p><span style=\"font-size: 12pt\">As the Specialty Care Coordinator, you will be the primary point of contact for our TMS (Transcranial Magnetic Stimulation) and Spravato services. You will manage the entire patient journey—from initial outreach and insurance authorization to administering treatments. Additionally, you will serve as a Medical Support Team Lead, mentoring our Medical Assistants and ensuring our clinic operates smoothly and provides the highest quality of care.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Treatment Coordination:</span> Oversee scheduling, organization, and healthcare maintenance for all TMS and Spravato clients.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Clinical Administration:</span> Administer TMS and Spravato treatments (as needed) and maintain all necessary equipment.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Insurance &amp; Revenue Cycle:</span> Conduct benefit investigations, obtain medical and pharmacy authorizations, and work with the revenue cycle team to manage payment plans and financial tracking.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Outreach &amp; Intake:</span> Identify qualifying internal and external candidates for specialty services and manage the patient intake process.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Leadership &amp; Training:</span> Act as the clinical mentor for Medical Assistants, providing training and certification for staff to ensure proficiency and safety in TMS/Spravato protocols.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Emergency Response:</span> Maintain readiness to provide medical intervention (CPR/BLS) in emergency situations.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Candidate Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Experience:</span> Minimum of 2 years of Medical Assistant experience in an outpatient or clinic setting (Required).</span></li>\n<li><span style=\"font-weight: bold\">Leadership: </span>Previous experience in a supervisory, lead, or mentor role within a medical office is highly preferred.</li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Education:</span> High School Diploma or equivalent (Required).</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Technical Skills:</span> Proficiency in Microsoft Office; knowledge of medical coding, billing practices, and HIPAA regulations (Preferred).</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Clinical Knowledge:</span> Familiarity with Medical, Behavioral, and Pharmacy authorizations and Benefit Investigation.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Soft Skills:</span> Exceptional initiative and problem-solving abilities; strong written and oral communication; and a team-oriented approach to collaborating with multidisciplinary staff.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Compliance:</span> Ability to maintain strict confidentiality and professionalism. Successful completion of HCBH pre-employment screening and background check is required.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Why Join HCBH?</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Competitive Wage Compensation</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Comprehensive Benefits:</span> Medical, Dental, Vision, and Supplemental Insurance.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Work-Life Balance:</span> Generous PTO package and Paid Holidays.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Future Security:</span> Employer Retirement Contribution Plan.</span></li>\n</ul>\n<ul></ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">While performing the duties of this job, the employee is required to walk, stand, sit, and use the hands. Occasionally stoop, crouch, or kneel. The employee must occasionally exert or lift up to 25 pounds.</span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">High Country Behavioral Health is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. High Country Behavioral Health celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop, and retain the most talented individuals to join our team.</span></p>",
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