Food Service Cafe Associate

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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>Company Overview</strong></p><p>Established in 1929, Heinen&rsquo;s<strong>&nbsp;</strong>is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen&rsquo;s operates 24 locations &ndash; 19 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market &ndash; supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.</p><p>Our culture is rooted in an <em>associate-first philosophy</em>, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.</p><p><strong>&nbsp;</strong></p><p><strong>Job Summary</strong></p><p>Heinen&rsquo;s is seeking a dedicated and customer-focused Food Service Caf&eacute; Associate to join our team. This role is essential in delivering an exceptional in-store caf&eacute; experience by preparing high-quality food, maintaining a clean and welcoming environment, and providing outstanding customer service.</p><p>The ideal candidate thrives in a fast-paced setting, demonstrates strong attention to detail, and is committed to upholding Heinen&rsquo;s standards of quality, safety, and service. Professionalism, teamwork, and a positive attitude are critical to success in this role.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p><strong>Food Preparation &amp; Service</strong></p><ul type=\"disc\"><li>Prepare and serve caf&eacute; items according to established recipes, food safety standards, and company procedures (e.g., pizzas, tacos, burritos, quesadillas, hot subs, donuts, fried foods, and other caf&eacute; offerings).</li><li>Wash, peel, cut, and prepare ingredients including fruits, vegetables, and meats.</li><li>Follow proper portioning, cooking, and presentation standards.</li><li>Maintain strict adherence to food handling and temperature control guidelines.</li><li>Demonstrate strong kitchen math skills and recipe adherence.</li></ul><p><strong>Customer Service</strong></p><ul type=\"disc\"><li>Deliver prompt, friendly, and professional service to all customers.</li><li>Respond to customer inquiries and ensure accurate order fulfillment.</li><li>Maintain a clean, organized, and inviting caf&eacute; environment, including dining and preparation areas.</li></ul><p><strong>Operations &amp; Teamwork</strong></p><ul type=\"disc\"><li>Prioritize daily responsibilities based on business needs.</li><li>Work collaboratively with team members to complete daily tasks.</li><li>Assist with stocking, rotating product, scanning shrink, and restocking supplies.</li><li>Support inventory management and minimize waste.</li><li>Maintain compliance with all company policies, procedures, and safety standards.</li><li>Perform additional duties as assigned.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><strong>Experience &amp; Education</strong></p><ul type=\"disc\"><li>Minimum of 2 years of caf&eacute;, kitchen, or short-order line cook experience preferred.</li><li>Scratch culinary experience preferred.</li><li>High school diploma or equivalent required.</li></ul><p><strong>Skills &amp; Abilities</strong></p><ul type=\"disc\"><li>Strong written and verbal communication skills.</li><li>Knowledge of food safety and sanitation practices.</li><li>Ability to work efficiently in a fast-paced environment with a sense of urgency.</li><li>Ability to work independently with minimal supervision.</li><li>Strong attention to detail and production-driven mindset.</li><li>Ability to perform repetitive tasks while standing for extended periods.</li><li>Ability to frequently lift and/or move up to 50 pounds.</li><li>Ability to work in temperatures ranging from 0&deg;F to 90&deg;F.</li><li>Flexible availability, including evenings, weekends, and non-traditional five-day work schedules.</li></ul><p>&nbsp;</p><p><em>Heinen&rsquo;s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.</em>&nbsp; <a href=\"#_msoanchor_2\" name=\"_msocom_2\"></a></p><p><br></p></div>\n<br/>Monday-Friday 9a-8p<br/>Saturday & Sunday 9a-7p<br/>28 hours/week",
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