Dsktop Support Specialist

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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:black\">SPECIFIC JOB FUNCTIONS:</span></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Deploy desktop application software.</span></li>\r\n\t<li><font face=\"Calibri, sans-serif\">Provide technical assistance to end users at all levels, from the frontline to the C-Suite.</font></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Troubleshoot, diagnose, and resolve incidents for desktop systems and applications, remotely and in-person.</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provide support for employee lifecycle (new hires, moves, terminations).</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provide printer administration, including service call management and replacing toners.</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provide support for periodic inventories of IT resources.</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Engage in IT-related projects to grow knowledge and skills.</span></li>\r\n\t<li>Perform other duties as assigned.</li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>ENVIRONMENTAL:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Work Environment- 80% office, 20% outside or warehouse conditions. Safety first mindset, respecting policies and PPE requirements.</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Travel &ndash; 10% - Coverage of local sites as needed.</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Physical Requirements- Day-to-day will involve sitting or standing for extended periods of time. May require lifting and carrying up to 25 lbs.</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Desktop OS Landscape &ndash; 98% Windows, 2% Linux</span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\">Attendance- Regular attendance in the office with an established work schedule. Ability to work outside normal schedule and adjust schedule to meet peak periods when required.</span></li>\r\n\t<li>Must be able to work with a team mindset, putting forward a professional behavior that enhances productivity, efficiency, reputation, and cooperation within the organization.</li>\r\n</ul>\r\n",
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