LEAD MEDICAL ASSISTANT - Mountain View

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    "jobTitle": "LEAD MEDICAL ASSISTANT - Mountain View",
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    "description": "<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>ORGANIZATION</strong></span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.</span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>POSITION SUMMARY</strong></span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">As an experienced Medical Assistant, the Lead Medical Assistant/Flow Coordinator assists the Site or Department Floor Supervisor with Medical Assistant staff assignments, with clinical support to Providers, and with administrative support to the Site or Department Floor Supervisor.  As the Flow Coordinator, this position is responsible to ensure patient schedules are filled, to assure efficient patient flow, and to jockey the schedules to accommodate same day appointment requests.</span>  </span></span></span></span></p>\n\n<p style=\"margin-right:24px;\"> </p>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>DUTIES AND RESPONSIBILITIES</strong></span></span></span></p>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><em>To be performed in accordance with RFHN Policies and Procedures</em></span></span></span></p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Flow Coordination</strong></span></span></span></p>\n\n<ol>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Opens the Department:</span></span></span>\n\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Opens all exam rooms, turns on lights and computers;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Unlocks Provider of the Day Cabinets;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Places staffing schedule, room assignments, and other info in department video monitors;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Pulls out the “To be Scanned” and “POD” boxes for providers.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reviews and monitors all Provider Schedules in the department.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicates with team to ensure all patients are reconfirmed and that any unconfirmed patients are called for the day.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicates with Front Office staff to assure efficient, timely patient flow and care, and the enforcement of late arrival and no-show policies:</span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reason for visit;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Patient insurance changes or issues;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">When patient will be seen and with which provider.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Works with Nurses to triage walk-in patients for apparent non-urgent issues or if all provider schedules are full:</span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists with Nurses in-basket to backfill missed appointments;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists Nurses with filling the Same-Day access slots.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assures that well child exams are scheduled and completed according to required timeline.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assures that back office staff communicates wait times to patients.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assures that there is continuity of care when patients are assigned to provider panels.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Jockeys the schedule to accommodate walk-ins, or same-day add-ons if patients missed their appointment:</span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">To keep patient flow moving, appointments need to be scheduled immediately;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Informs the MA/Provider team of the add-on patient to their schedule;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">If the PCP does not have an open spot available, will need to ask the MA/Provider team if patient can be added to the schedule and if so, at what time.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists Medical Assistants with completing work outside of the patient visit: </span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensures prescription refills are correctly routed to Providers in the EHR system;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Monitors patient forms to ensure they are complete and ready for pick up by patient, according to protocol. </span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Carries out general duties as a Medical Assistant assuring smooth patient flow; provides backup in event of staff shortage.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs general clerical duties:</span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answers phones;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Retrieves and sends faxes;</span></span></span></li>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists staff with making follow up or specialty appointments for patients.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reminds Medical Assistants to take their breaks/lunch in a timely manner.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Works with Site or Department Manager and Site or Department Supervisor to help resolve staff coverage, missing supplies, broken machines, etc.</span></span></span>\n\t<ul>\n\t\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Steps in to cover if necessary to balance staffing schedule.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains a calm and positive demeanor.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Treats all patients and staff with courtesy and professionalism.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fosters an environment that promotes trust and cooperation.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists as backup for Vaccine Management Support as needed, in the event the Site or Department Supervisor is unavailable.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Other duties as assigned and requested.</span></span></span></li>\n</ol>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Site or Department Support</strong></span></span></span></p>\n\n<ol>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Assists in creating and reviewing weekly back office staff schedules with the Site or Department Floor Supervisor to assure adequate Provider-MA support. This includes reviewing and modifying daily and weekly schedules using the Practice Management system and SharePoint as well as assuring that Medical Assistants are on time for lunch and break schedules.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Assigns tasks to Medical Assistants who may not already have a provider or an assigned task or project.      </span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Diverts major patient complaints to the Site or Department Floor Supervisor.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Provides backup for the Site or Department Floor Supervisor in their absence.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Is able to direct Providers and/or Medical Assistants to the appropriate person in case questions or issues arise.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Collaborates with the Site or Department Floor Supervisor on creating bi-weekly staff meeting agendas.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Promotes teamwork amongst the MA/Provider staff.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Points out improvements that may need to be made with staff and/or patient flow.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Participates in staff development and new staff training.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Attends all appropriate staff meetings and trainings.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Other duties as assigned and requested.</span></span></span></li>\n</ol>",
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provides backup in event of staff shortage.\\n\\tPerforms general clerical duties:\\n\\t\\n\\t\\tAnswers phones;\\n\\t\\tRetrieves and sends faxes;\\n\\t\\tAssists staff with making follow up or specialty appointments for patients.\\n\\t\\n\\t\\n\\tReminds Medical Assistants to take their breaks/lunch in a timely manner.\\n\\tWorks with Site or Department Manager and Site or Department Supervisor to help resolve staff coverage, missing supplies, broken machines, etc.\\n\\t\\n\\t\\tSteps in to cover if necessary to balance staffing schedule.\\n\\t\\n\\t\\n\\tMaintains a calm and positive demeanor.\\n\\tTreats all patients and staff with courtesy and professionalism.\\n\\tFosters an environment that promotes trust and cooperation.\\n\\tAssists as backup for Vaccine Management Support as needed, in the event the Site or Department Supervisor is unavailable.\\n\\tOther duties as assigned and requested.\\n\\n\\nSite or Department Support\\n\\n\\n\\tAssists in creating and reviewing weekly back office staff schedules with the Site or Department Floor Supervisor to assure adequate Provider-MA support. This includes reviewing and modifying daily and weekly schedules using the Practice Management system and SharePoint as well as assuring that Medical Assistants are on time for lunch and break schedules.\\n\\tAssigns tasks to Medical Assistants who may not already have a provider or an assigned task or project.      \\n\\tDiverts major patient complaints to the Site or Department Floor Supervisor.\\n\\tProvides backup for the Site or Department Floor Supervisor in their absence.\\n\\tIs able to direct Providers and/or Medical Assistants to the appropriate person in case questions or issues arise.\\n\\tCollaborates with the Site or Department Floor Supervisor on creating bi-weekly staff meeting agendas.\\n\\tPromotes teamwork amongst the MA/Provider staff.\\n\\tPoints out improvements that may need to be made with staff and/or patient flow.\\n\\tParticipates in staff development and new staff training.\\n\\tAttends all appropriate staff meetings and trainings.\\n\\tOther duties as assigned and requested.\\nQualificationsQUALIFICATIONS\\n\\n\\n\\tHigh School diploma or GED required.\\n\\tGraduate from a Medical Assisting program and one year and a half to two years of medical assisting experience as an MA Level II required.\\n\\tMinimum one year of experience working in primary care or community clinic strongly preferred.\\n\\tBilingual/biliterate in Spanish/English required.\\n\\tGood problem-solving and communication (i.e., speaking, writing, and typing) skills are required.\\n\\tStrong back office skills and efficiency in performing tasks reliably, completely and in a timely manner are essential.\\n\\tAbility to anticipate patient flow needs and lead support staff to ensure smooth and efficient operations.\\n\\tProficiency with Microsoft Word with facility to learn other programs is a plus.\\n\\tDemonstrates leadership, initiative, and self-motivation.\\n\\tOutstanding interpersonal skills and ability to get along with diverse personalities.\\n\\tAbility to work as part of a team and to promote teamwork.\\n\\tIs service-oriented and demonstrates tact, maturity, patience, and flexibility.\\n\\tCommitment to support and implement the philosophy, goals, and objectives of RFHN.\\n\\tBasic Life Support certification required.\\n\\tExperience in Women's Health or Pediatrics preferred.\\n\\tKnowledge and experience working with electronic charting and scheduling systems.\\n\\tComputer literate in a Windows-based environment.\\n\\tDetail-oriented with a high degree of accuracy.\\n\\tAbility to work independently as well as in a team.\\n\\tCurrent California drivers’ license and ability to travel between clinics.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.\\n\\n\\n \\n\\nInternal candidates only.\\n\\nThe pay range for this position is $32.00 to $38.00 per hour.  However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n \\n\\nRavenswood Family Health Network is an equal opportunity employer.\",\"responsibilities\":\"ORGANIZATION\\n\\nThe mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.\\n\\n \\n\\nPOSITION SUMMARY\\n\\nAs an experienced Medical Assistant, the Lead Medical Assistant/Flow Coordinator assists the Site or Department Floor Supervisor with Medical Assistant staff assignments, with clinical support to Providers, and with administrative support to the Site or Department Floor Supervisor.  As the Flow Coordinator, this position is responsible to ensure patient schedules are filled, to assure efficient patient flow, and to jockey the schedules to accommodate same day appointment requests.  \\n\\n \\n\\nDUTIES AND RESPONSIBILITIES\\n\\nTo be performed in accordance with RFHN Policies and Procedures\\n\\nFlow Coordination\\n\\n\\n\\tOpens the Department:\\n\\n\\t\\n\\t\\tOpens all exam rooms, turns on lights and computers;\\n\\t\\tUnlocks Provider of the Day Cabinets;\\n\\t\\tPlaces staffing schedule, room assignments, and other info in department video monitors;\\n\\t\\tPulls out the “To be Scanned” and “POD” boxes for providers.\\n\\t\\n\\t\\n\\tReviews and monitors all Provider Schedules in the department.\\n\\tCommunicates with team to ensure all patients are reconfirmed and that any unconfirmed patients are called for the day.\\n\\tCommunicates with Front Office staff to assure efficient, timely patient flow and care, and the enforcement of late arrival and no-show policies:\\n\\t\\n\\t\\tReason for visit;\\n\\t\\tPatient insurance changes or issues;\\n\\t\\tWhen patient will be seen and with which provider.\\n\\t\\n\\t\\n\\tWorks with Nurses to triage walk-in patients for apparent non-urgent issues or if all provider schedules are full:\\n\\t\\n\\t\\tAssists with Nurses in-basket to backfill missed appointments;\\n\\t\\tAssists Nurses with filling the Same-Day access slots.\\n\\t\\n\\t\\n\\tAssures that well child exams are scheduled and completed according to required timeline.\\n\\tAssures that back office staff communicates wait times to patients.\\n\\tAssures that there is continuity of care when patients are assigned to provider panels.\\n\\tJockeys the schedule to accommodate walk-ins, or same-day add-ons if patients missed their appointment:\\n\\t\\n\\t\\tTo keep patient flow moving, appointments need to be scheduled immediately;\\n\\t\\tInforms the MA/Provider team of the add-on patient to their schedule;\\n\\t\\tIf the PCP does not have an open spot available, will need to ask the MA/Provider team if patient can be added to the schedule and if so, at what time.\\n\\t\\n\\t\\n\\tAssists Medical Assistants with completing work outside of the patient visit: \\n\\t\\n\\t\\tEnsures prescription refills are correctly routed to Providers in the EHR system;\\n\\t\\tMonitors patient forms to ensure they are complete and ready for pick up by patient, according to protocol. \\n\\t\\n\\t\\n\\tCarries out general duties as a Medical Assistant assuring smooth patient flow; provides backup in event of staff shortage.\\n\\tPerforms general clerical duties:\\n\\t\\n\\t\\tAnswers phones;\\n\\t\\tRetrieves and sends faxes;\\n\\t\\tAssists staff with making follow up or specialty appointments for patients.\\n\\t\\n\\t\\n\\tReminds Medical Assistants to take their breaks/lunch in a timely manner.\\n\\tWorks with Site or Department Manager and Site or Department Supervisor to help resolve staff coverage, missing supplies, broken machines, etc.\\n\\t\\n\\t\\tSteps in to cover if necessary to balance staffing schedule.\\n\\t\\n\\t\\n\\tMaintains a calm and positive demeanor.\\n\\tTreats all patients and staff with courtesy and professionalism.\\n\\tFosters an environment that promotes trust and cooperation.\\n\\tAssists as backup for Vaccine Management Support as needed, in the event the Site or Department Supervisor is unavailable.\\n\\tOther duties as assigned and requested.\\n\\n\\nSite or Department Support\\n\\n\\n\\tAssists in creating and reviewing weekly back office staff schedules with the Site or Department Floor Supervisor to assure adequate Provider-MA support. This includes reviewing and modifying daily and weekly schedules using the Practice Management system and SharePoint as well as assuring that Medical Assistants are on time for lunch and break schedules.\\n\\tAssigns tasks to Medical Assistants who may not already have a provider or an assigned task or project.      \\n\\tDiverts major patient complaints to the Site or Department Floor Supervisor.\\n\\tProvides backup for the Site or Department Floor Supervisor in their absence.\\n\\tIs able to direct Providers and/or Medical Assistants to the appropriate person in case questions or issues arise.\\n\\tCollaborates with the Site or Department Floor Supervisor on creating bi-weekly staff meeting agendas.\\n\\tPromotes teamwork amongst the MA/Provider staff.\\n\\tPoints out improvements that may need to be made with staff and/or patient flow.\\n\\tParticipates in staff development and new staff training.\\n\\tAttends all appropriate staff meetings and trainings.\\n\\tOther duties as assigned and requested.\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"RAVENSWOOD FAMILY HEALTH CENTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1EA72C9A5AA4BAED75CE8532F7179158\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"900 Miramonte Ave\",\"addressLocality\":\"Mountain View\",\"addressRegion\":\"CA\",\"postalCode\":94043,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS\\n\\n\\n\\tHigh School diploma or GED required.\\n\\tGraduate from a Medical Assisting program and one year and a half to two years of medical assisting experience as an MA Level II required.\\n\\tMinimum one year of experience working in primary care or community clinic strongly preferred.\\n\\tBilingual/biliterate in Spanish/English required.\\n\\tGood problem-solving and communication (i.e., speaking, writing, and typing) skills are required.\\n\\tStrong back office skills and efficiency in performing tasks reliably, completely and in a timely manner are essential.\\n\\tAbility to anticipate patient flow needs and lead support staff to ensure smooth and efficient operations.\\n\\tProficiency with Microsoft Word with facility to learn other programs is a plus.\\n\\tDemonstrates leadership, initiative, and self-motivation.\\n\\tOutstanding interpersonal skills and ability to get along with diverse personalities.\\n\\tAbility to work as part of a team and to promote teamwork.\\n\\tIs service-oriented and demonstrates tact, maturity, patience, and flexibility.\\n\\tCommitment to support and implement the philosophy, goals, and objectives of RFHN.\\n\\tBasic Life Support certification required.\\n\\tExperience in Women's Health or Pediatrics preferred.\\n\\tKnowledge and experience working with electronic charting and scheduling systems.\\n\\tComputer literate in a Windows-based environment.\\n\\tDetail-oriented with a high degree of accuracy.\\n\\tAbility to work independently as well as in a team.\\n\\tCurrent California drivers’ license and ability to travel between clinics.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.\\n\\n\\n \\n\\nInternal candidates only.\\n\\nThe pay range for this position is $32.00 to $38.00 per hour.  However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n \\n\\nRavenswood Family Health Network is an equal opportunity employer.\",\"experienceRequirements\":\"QUALIFICATIONS\\n\\n\\n\\tHigh School diploma or GED required.\\n\\tGraduate from a Medical Assisting program and one year and a half to two years of medical assisting experience as an MA Level II required.\\n\\tMinimum one year of experience working in primary care or community clinic strongly preferred.\\n\\tBilingual/biliterate in Spanish/English required.\\n\\tGood problem-solving and communication (i.e., speaking, writing, and typing) skills are required.\\n\\tStrong back office skills and efficiency in performing tasks reliably, completely and in a timely manner are essential.\\n\\tAbility to anticipate patient flow needs and lead support staff to ensure smooth and efficient operations.\\n\\tProficiency with Microsoft Word with facility to learn other programs is a plus.\\n\\tDemonstrates leadership, initiative, and self-motivation.\\n\\tOutstanding interpersonal skills and ability to get along with diverse personalities.\\n\\tAbility to work as part of a team and to promote teamwork.\\n\\tIs service-oriented and demonstrates tact, maturity, patience, and flexibility.\\n\\tCommitment to support and implement the philosophy, goals, and objectives of RFHN.\\n\\tBasic Life Support certification required.\\n\\tExperience in Women's Health or Pediatrics preferred.\\n\\tKnowledge and experience working with electronic charting and scheduling systems.\\n\\tComputer literate in a Windows-based environment.\\n\\tDetail-oriented with a high degree of accuracy.\\n\\tAbility to work independently as well as in a team.\\n\\tCurrent California drivers’ license and ability to travel between clinics.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.\\n\\n\\n \\n\\nInternal candidates only.\\n\\nThe pay range for this position is $32.00 to $38.00 per hour.  However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n \\n\\nRavenswood Family Health Network is an equal opportunity employer.\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>QUALIFICATIONS</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High School diploma or GED required.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Graduate from a Medical Assisting program and one year and a half to two years of medical assisting experience as an MA Level II required.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Minimum one year of experience working in primary care or community clinic strongly preferred.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual/biliterate in Spanish/English required.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Good problem-solving and communication (i.e., speaking, writing, and typing) skills are required.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong back office skills and efficiency in performing tasks reliably, completely and in a timely manner are essential.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to anticipate patient flow needs and lead support staff to ensure smooth and efficient operations.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficiency with Microsoft Word with facility to learn other programs is a plus.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrates leadership, initiative, and self-motivation.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Outstanding interpersonal skills and ability to get along with diverse personalities.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to work as part of a team and to promote teamwork.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Is service-oriented and demonstrates tact, maturity, patience, and flexibility.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Commitment to support and implement the philosophy, goals, and objectives of RFHN.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Basic Life Support certification required.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in Women's Health or Pediatrics preferred.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge and experience working with electronic charting and scheduling systems.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Computer literate in a Windows-based environment.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Detail-oriented with a high degree of accuracy.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to work independently as well as in a team.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Current California drivers’ license and ability to travel between clinics.</span></span></span></li>\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.</span></span></span></li>\n</ul>\n\n<p style=\"margin-right:48px;\"> </p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Internal candidates only.</span></span></span></p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The pay range for this position is $32.00 to $38.00 per hour.  However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.</span></span></span></p>\n\n<p style=\"margin-right:48px;\"> </p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ravenswood Family Health Network is an equal opportunity employer.</span></span></span></p>",
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