Robotic Solutions Specialist - Italy

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    "jobOpeningName": "Robotic Solutions Specialist - Italy",
    "departmentLabel": "Operations EMEA",
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    "datePosted": "2026-04-28",
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      "country": "Italy",
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    "description": "<p><span style=\"font-size: 10pt\">At Robotiq, we <a href=\"https://www.youtube.com/watch?v=MzgHsn5yLKE\" target=\"_blank\" rel=\"noopener noreferrer\">free human hands from repetitive tasks. </a>Guided by our Lean Robotics methodology, we develop collaborative robot solutions and components that are easy to deploy, empowering factory teams to boost productivity and adapt quickly. But it’s not just what we build; it’s how we work.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">At Robotiq, we <span style=\"font-weight: bold\">CARE </span>for people, putting respect, honesty, and accountability at the heart of everything we do. We <span style=\"font-weight: bold\">INNOVATE </span>with purpose, sharing knowledge and creating meaningful solutions that make a real difference. And we are <span style=\"font-weight: bold\">ONE </span>team, collaborating across roles and regions to help each other and our customers succeed.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"color: rgb(32, 33, 36)\">Our </span><span style=\"font-weight: bold\"><span style=\"color: rgb(32, 33, 36)\">EMEA Oprations Team</span></span><span style=\"color: rgb(32, 33, 36)\"> is currently looking for a </span><span style=\"font-weight: bold\"><span style=\"color: rgb(32, 33, 36)\">Robotic Solutions Specialist </span></span><span style=\"color: rgb(32, 33, 36)\">to play a pivotal role in supporting turnkey collaborative robot solutions throughout the entire project lifecycle. This person will be working from Western Europe (Germany, Italy, Spain or France preferred, near hub airport), with occasional trips to Canada or elsewhere for business requirements (tradeshows, team meetings).</span></span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 204, 255); font-size: 10pt\"><span style=\"font-weight: bold\">ROLE OVERVIEW :</span> </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Acting as both a technical advisor and a project facilitator, this individual engages, to different levels,  in all phases of the process, from pre-sales to project delivery, ensuring seamless execution and customer satisfaction. The Robotics Solutions Specialist builds and works in close collaboration with Sales to develop and nurture a common/shared sense of ownership of each potential project.</span><br></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 204, 255); font-size: 10pt; font-weight: bold\">MEANINGFUL RESPONSIBILITIES  :</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Build Turnkey Solution Concept &amp; Support the Sales Team in the pre-sale phase of the deal:</span>\n<ul>\n<li><span style=\"font-size: 10pt\">Work closely with customers to understand their needs, challenges, and technical automation requirements.</span></li>\n<li><span style=\"font-size: 10pt\">Technical qualification of turnkey projects, proof-of-concept development and demonstrations, create detailed technical and financial proposals and other tailored activities to advance sales opportunities.</span></li>\n<li><span style=\"font-size: 10pt\">Provide detailed recommendations and collaborate closely with the sales team to define and propose optimal solutions that meet client needs.</span></li>\n<li><span style=\"font-size: 10pt\">Build contractual documents to cover the solution concept, including but not limited to robot simulations, layout, technical drawings, and safety concepts. Define the associated service offer and any custom engineering work.</span></li>\n<li><span style=\"font-size: 10pt\">Build formal quotation presentations for customers.</span></li>\n<li><span style=\"font-size: 10pt\">Scope clients’ projects into a detailed statement of work and proposal, aligning closely with our sales and services teams.</span></li>\n<li><span style=\"font-size: 10pt\">Take ownership, recommend, and decide on the final solution concept that Robotiq will commit to delivering.</span></li>\n<li><span style=\"font-size: 10pt\">Along with the Regional Sales Manager, visit customer factories to capture relevant information, build relationships, etc.</span></li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Project and post-sale phases:</span><br>\n<ul>\n<li><span style=\"font-size: 10pt\">Hand-off to a project manager ensuring the solution adheres to the agreed specifications, project delivery timelines and budget, once the project has been secured.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with customer relations once the project is started.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with the installation, maintenance, and troubleshooting of equipment at client sites and within Robotiq facilities.</span></li>\n<li><span style=\"font-size: 10pt\">Participate in diagnosing and resolving complex support cases.</span></li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Customer relationship and experience:</span><br>\n<ul>\n<li><span style=\"font-size: 10pt\">Develop strong relationships with decision makers within key customers, our commercial team and our distribution network.</span><br></li>\n<li><span style=\"font-size: 10pt\">Test and provide feedback on product development, features, and application solutions.</span><br></li>\n<li><span style=\"font-size: 10pt\">Document and communicate product improvement opportunities based on interactions with customers.</span><br></li>\n<li><span style=\"font-size: 10pt\">Become a promoter of the products, technologies and application solutions within the community to drive the offer proposal.</span><br></li>\n</ul>\n</li>\n</ul>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Ensure the Autonomy of Internal Teams and Customers:</span><br>\n<ul>\n<li><span style=\"font-size: 10pt\">Continuously develop the technical expertise of our sales team to enable them to successfully promote our product range.</span><br></li>\n<li><span style=\"font-size: 10pt\">Enhance the technical proficiency of our internal teams and customers by building advanced skills in deploying, using, and troubleshooting our products.</span><br></li>\n<li><span style=\"font-size: 10pt\">Build strong collaborative relationships with internal teams.</span><br></li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 204, 255); font-size: 10pt; font-weight: bold\">QUALIFICATIONS:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in engineering (mechanical, industrial or electrical) or related field;</span><br></li>\n<li><span style=\"font-size: 10pt\">Significant experience (&gt;8 years) relevant to the role: technical solution sales, project management, automation, system integration, pre-sale and post-sale support, programming;</span></li>\n<li><span style=\"font-size: 10pt\">Technical skills: Content creation, robot programming, technical drawing and knowledge of CE and ISO;</span></li>\n<li><span style=\"font-size: 10pt\">Service-oriented mindset, with attention to details; </span></li>\n<li><span style=\"font-size: 10pt\">Analytical thinking &amp; Problem solving, must be adaptable;</span></li>\n<li><span style=\"font-size: 10pt\">Creativity &amp; resourcefulness;</span></li>\n<li><span style=\"font-size: 10pt\">Autonomy &amp; proactivity with inspiring leadership skills;</span></li>\n<li><span style=\"font-size: 10pt\">Familiarity with Microsoft Office, Google G-Suite, CRM Software, ERP, Software, Automation and Robotics technology (Robots, PLCs, conveyors, etc.), etc.</span></li>\n<li><span style=\"font-size: 10pt\">Available for travel approximately 12 weeks per year, within the designated area (DACH very frequent), France (Lyon facility quarterly) and/or HQ in Canada (occasionally) for team regroups - Ensure possession of a valid passport and driving license.</span></li>\n<li><span style=\"font-size: 10pt\">Languages required and preferred: </span>\n<ul>\n<li><span style=\"font-size: 10pt\">English with complete professional Proficiency.</span></li>\n<li><span style=\"font-size: 10pt\">Italian or German with complete professional proficiency. </span></li>\n<li><span style=\"font-size: 10pt\">French or Spanish proficiency is an asset.</span></li>\n</ul>\n</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 204, 255); font-size: 10pt; font-weight: bold\">WHY JOINING FORCES WITH THE ROBOTIQ TEAM?</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Robotiq shines with its human-centered culture, transparent communications, the sharing of information and expertise as well as the strong spirit of collaboration that is felt throughout the company!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">What sets Robotiq apart even more :</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">A noble and inspiring mission: <a href=\"https://www.youtube.com/watch?v=MzgHsn5yLKE\" target=\"_blank\" rel=\"noopener noreferrer\">to free human hands from repetitive tasks</a>;</span></li>\n<li><span style=\"font-size: 10pt\">Stimulating challenges within a high-tech organization;</span><br></li>\n<li><span style=\"font-size: 10pt\">Flexible working hours and Holidays (according to local regulations), both for vacations and time management, for a true work/life balance;</span><br></li>\n<li><span style=\"font-size: 10pt\">Corporate philosophy based on collaboration and transparency of communications;</span><br></li>\n<li><span style=\"font-size: 10pt\">Management based on autonomy and both collective and individual objectives;</span><br></li>\n<li><span style=\"font-size: 10pt\">Challenges of robotics, innovation, and international growth.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">If you’re excited about building smarter, people-first automation, we’d love to meet you!</span></p>",
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