Technical Sales Engineer

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    "datePosted": "2024-06-19T08:40:38.728Z",
    "description": "<h2>Overview</h2>\n<p>REI Systems’ mission is to deliver reliable and innovative technology solutions that empower federal, state, local, and nonprofit organizations to achieve their missions. For over 35 years, we’ve helped our customers solve complex challenges, make data-driven decisions, streamline processes, and improve citizen services. As a 100% employee-owned company, we are all directly invested in delivering excellence. With a fierce commitment to mission impact, we ensure measurable outcomes that align with our customers’ strategic goals. </p>\n<p> </p>\n<p>REI is also leading the industry in the integration of Artificial Intelligence across federal capture, delivery, and customer engagement. We leverage AI-driven research, opportunity intelligence, competitive assessments, and customer insight tools to elevate our win strategies and accelerate decision-making. This role will work in an environment where AI is embedded into the capture lifecycle—and will be expected to use AI tools to enhance capture quality, speed, and precision.</p>\n<p> </p>\n<p>The ideal candidate is equally comfortable engaging executives, leading product demos, understanding customer workflows, and translating business needs into compelling solution narratives.</p>\n<p> </p>\n<p>We offer the same commitment to our employees by providing professional development, meaningful projects, and flexibility to spend time with family and friends. We believe employees are at their best when fulfilled in both their professional careers and their personal lives. Learn more at www.REIsystems.com.  </p>\n<p> </p>\n<p>Employees voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, 2021, 2022, 2023, 2024, and 2025!</p>\n<h2>Responsibilities</h2>\n<p><strong>Role Overview</strong></p>\n<p>This role sits at the intersection of sales, solution engineering, and customer engagement.</p>\n<p>You will:</p>\n<ul>\n <li>Build relationships with prospective customers </li>\n <li>Lead product demonstrations and discovery sessions </li>\n <li>Help shape solution approaches </li>\n <li>Support responses to RFIs and lightweight proposal requests </li>\n <li>Translate customer pain points into platform capabilities </li>\n <li>Partner closely with product, delivery, marketing, and capture teams </li>\n</ul>\n<p>This is an ideal role for someone who enjoys both relationship-building and technical storytelling.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p><strong>Customer Engagement & Sales Support</strong></p>\n<ul>\n <li>Develop and manage relationships with prospective customers and partners </li>\n <li>Support pipeline development and opportunity qualification </li>\n <li>Conduct discovery sessions to understand customer workflows, pain points, and operational challenges </li>\n <li>Support account strategy and opportunity pursuit activities </li>\n <li>Coordinate follow-ups, customer workshops, and solution discussions </li>\n</ul>\n<p><strong>Product Demonstrations & Solution Engineering</strong></p>\n<ul>\n <li>Lead compelling live and virtual product demonstrations </li>\n <li>Tailor demonstrations to customer mission needs and use cases </li>\n <li>Translate technical capabilities into clear business outcomes </li>\n <li>Assist customers in understanding AI-enabled workflows, automation opportunities, and platform integrations </li>\n <li>Support proof-of-concept and pilot activities where appropriate </li>\n</ul>\n<p><strong>Proposal, RFI & Technical Content Support</strong></p>\n<ul>\n <li>Draft and contribute to RFI responses, capability summaries, and technical solution narratives </li>\n <li>Collaborate with capture, proposal, and delivery teams on customer-facing materials </li>\n <li>Help maintain reusable demo scripts, technical artifacts, and knowledge repositories </li>\n <li>Support creation of slide decks, workflows, diagrams, and customer briefing materials </li>\n</ul>\n<p><strong>Market & Product Feedback</strong></p>\n<ul>\n <li>Capture customer insights and feedback to help influence product roadmap and positioning </li>\n <li>Monitor market trends, competitor capabilities, and emerging customer needs </li>\n</ul>\n<p>Serve as a voice of the customer to product and leadership teams </p>\n<h2>Qualifications</h2>\n<p><strong>Required Qualifications</strong></p>\n<ul>\n <li>3–8+ years of experience in one or more of the following: </li>\n <ul>\n  <li>Enterprise software sales </li>\n  <li>Solution engineering </li>\n  <li>Sales engineering </li>\n  <li>GovTech consulting </li>\n  <li>Technical account management </li>\n </ul>\n <li>Strong presentation and communication skills </li>\n <li>Experience leading software or platform demonstrations </li>\n <li>Ability to explain technical concepts to non-technical audiences </li>\n <li>Strong writing skills with experience supporting RFIs, proposals, or technical responses </li>\n <li>Comfortable working in fast-paced, collaborative environments </li>\n <li>Familiarity with SaaS, cloud platforms, AI solutions, data platforms, or workflow automation tools </li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n <li>Experience selling to government agencies or regulated industries </li>\n <li>Familiarity with grants management, data orchestration, workflow platforms, or AI-enabled systems </li>\n <li>Understanding of APIs, integrations, or enterprise data environments </li>\n <li>Experience with CRM and sales enablement platforms </li>\n <li>Exposure to procurement processes, capture management, or proposal development </li>\n</ul>\n<p><strong>What Success Looks Like</strong></p>\n<p>Within the first 12 months, successful candidates will:</p>\n<ul>\n <li>\n  <ul>\n   <li>Independently lead customer demos and discovery sessions </li>\n   <li>Contribute to qualified pipeline growth </li>\n   <li>Support successful RFI/proposal submissions </li>\n   <li>Help improve demo quality and sales enablement assets </li>\n   <li>Become a trusted advisor to customers and internal teams </li>\n  </ul></li>\n</ul>\n<p> </p>\n<p><strong>Education</strong>: Bachelor’s degree in relevant field. A master’s degree in business, public administration, public policy, or relevant field (preferred).  </p>\n<p><strong>Location</strong>: Hybrid (2 Days per week in our Sterling, VA HQ) </p>\n<p><strong>EEO Statement</strong>: REI Systems is an Equal Opportunity Employer. In our workplace, we seek, we welcome, and respect diversity in all of its forms.  </p>\n<p> </p>\n<p>#LI-Hybrid </p>\n<p>#LI-TK</p>",
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