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HomeCompaniesHdkk Fa Us6 Oraclecloud Com CX 2001Lead Patient Service Rep - Orthopedics (Park Terrace)

Lead Patient Service Rep - Orthopedics (Park Terrace)

Hdkk Fa Us6 Oraclecloud Com CX 2001 · Los Angeles, CA, United States; Kerlan-Jobe Orthopedic Clinic-Los Angeles (Park Terrace), Los Angeles, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdkk Fa Us6 Oraclecloud Com CX 2001
TitleLead Patient Service Rep - Orthopedics (Park Terrace)
Normalized title-
Department / teamCMCF 1109062 Kerlan - Jobe Park Terrace
LocationLos Angeles, CA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-03-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hdkk Fa Us6 Oraclecloud Com CX 2001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Los Angeles.Open
Department jobsActive postings in CMCF 1109062 Kerlan - Jobe Park Terrace.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdkk Fa Us6 Oraclecloud Com CX 2001
Source0cf6eada-2abe-405b-a726-303c9adf8347
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of Patient Service Representative administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage. Duties and Responsibilities: Leads huddles to supervise, assess and evaluate department workflow. Provides orientation and training for administrative staff. Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds. Manages the patient care flow and assists with overseeing CS-Link message pools. Monitors and assesses administrative workflows, performs observations of staff skills and performance abilities using designated evaluation and observation tools, provides suggestions for opportunities to improve and assists the Supervisor with the preparation, documentation and make recommendations related to corrective actions. Manages the physicians’ master schedules and coordinates all schedule changes, teaches staff accordingly, and makes recommendations for schedule improvements. Provides assistant to patients by explaining policies, procedures, or services using administrative knowledge and direct inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, and other departments to ensure satisfactory resolution. Assists with administrative support activities to address physician and staff concerns such as facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Handles patient and provider correspondence. Processes and documents referrals and authorizations for patients. Provides assistance in administrative quality assurance measures and adheres to all infection prevention standards. Assists as a chaperon when needed upon completion of the required Chaperon Training. Responsibilities Education: High school diploma/GED preferred. Experience: Five (5) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

Full job record

Job ID4aef5486c7c43695dab94bd91fe5efc90cc2b4c8
Org IDba262c18-bc93-43ce-9b41-0e92a17bc240
Source ID0cf6eada-2abe-405b-a726-303c9adf8347
Board ID0cf6eada-2abe-405b-a726-303c9adf8347
Provideroracle_hcm
Provider Job Key15556
TitleLead Patient Service Rep - Orthopedics (Park Terrace)
Normalized Title
Statusactive
Activeyes
Location TextLos Angeles, CA, United States; Kerlan-Jobe Orthopedic Clinic-Los Angeles (Park Terrace), Los Angeles, CA, US
DepartmentCMCF 1109062 Kerlan - Jobe Park Terrace
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityLos Angeles
Salary RawDescription The Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of Patient Service Representative administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage. Duties and Responsibilities: Leads huddles to supervise, assess and evaluate department workflow. Provides orientation and training for administrative staff. Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds. Manages the patient care flow and assists with overseeing CS-Link message pools. Monitors and assesses administrative workflows, performs observations of staff skills and performance abilities using designated evaluation and observation tools, provides suggestions for opportunities to improve and assists the Supervisor with the preparation, documentation and make recommendations related to corrective actions. Manages the physicians’ master schedules and coordinates all schedule changes, teaches staff accordingly, and makes recommendations for schedule improvements. Provides assistant to patients by explaining policies, procedures, or services using administrative knowledge and direct inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, and other departments to ensure satisfactory resolution. Assists with administrative support activities to address physician and staff concerns such as facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Handles patient and provider correspondence. Processes and documents referrals and authorizations for patients. Provides assistance in administrative quality assurance measures and adheres to all infection prevention standards. Assists as a chaperon when needed upon completion of the required Chaperon Training. Responsibilities Education: High school diploma/GED preferred. Experience: Five (5) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/15556
Apply URLhttps://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/15556
First Seen At2026-05-31 17:56:48Z
Last Seen At2026-06-06 19:06:32Z
Last Checked At2026-06-06 19:06:32Z
Last Changed At2026-05-31 17:56:48Z
Inactive At
Source Posted At2026-03-06 23:56:15Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdkk.fa.us6.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T19-05-35-433Z-9588f25b1fd282830ae976623bc5a1f840a94c0624e6e3e5a014a99dfabfdee8.json
Event Fields
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Extensions
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