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PBX Operator

B2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001 · Palm Beach Gardens, FL, US, Palm Beach Gardens, FL · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001
TitlePBX Operator
Normalized title-
Department / team-
LocationPalm Beach Gardens, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Palm Beach Gardens.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001
Source6ed3deae-61d2-4b6a-a0cd-282b4ece3996
ATS providerADP Workforce Now Recruiting

Description

POSITION OBJECTIVE Answer internal and external telephone calls in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake-up calls and messages into the system, retrieve messages as requested. Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local Emergency Services. ESSENTIAL JOB FUNCTIONS Greeting all guests upon arrival with a warm welcome. Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Maintain performance standards of front office personnel toward guests. Diplomatically handle guest complaints, including situations that arise when hotel is oversold, irate guests, etc. Maintain accurate records of accounts at the front desk, making sure all posting is correct according to procedure. Keep open communication between front office departments and key departments. Assist front desk supervisors as needed. Relieve and substitute for employees as necessary. Review the logbook daily for information from previous shifts, keep all staff up to date on any updates. Provide the Director of the Front Office with reports as needed. Ability to work effectively with Front Office Supervisors, bell staff, doormen and valet. Maintain a positive relationship with fellow employees. Maintain forms, valet tickets, claim tickets, requisitions and communication items. Utilize bell carts, luggage racks and master keys. Ensure all records for bell/valet gratuities are accurate and turned in on a timely basis to the Director of the Front Office. Interpersonal communication skills are necessary for this position. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Computer knowledge required; utilization of HotSos and Versa. REQUIRED SKILLS AND ABILITIES Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to access and accurately input information using a moderately complex computer system. Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates. Must be able to work a flexible schedule including day/night shifts, weekends and holidays EDUCATION/EXPERIENCE High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful. LANGUAGE SKILLS Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.

Full job record

Job ID4ae3f2126883564e41af4c6d2d15674b396b6941
Org ID02774798-50cb-4d84-b90e-b2a958346c3e
Source ID6ed3deae-61d2-4b6a-a0cd-282b4ece3996
Board ID6ed3deae-61d2-4b6a-a0cd-282b4ece3996
Provideradp_workforcenow
Provider Job Key566451
TitlePBX Operator
Normalized Title—
Statusdeleted
Activeno
Location TextPalm Beach Gardens, FL, US, Palm Beach Gardens, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityPalm Beach Gardens
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=566451&jwId=9202741207836_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=566451&jwId=9202741207836_1
First Seen At2026-05-31 18:35:55Z
Last Seen At2026-06-02 09:36:26Z
Last Checked At2026-06-04 09:28:17Z
Last Changed At2026-06-04 09:28:17Z
Inactive At2026-06-04 09:28:17Z
Source Posted At2026-05-15 16:59:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe|19000101_000001/date=2026-06-02/2026-06-02T09-36-25-019Z-1c92356c99071df48b15879ff8ea46803a5517936994b0fb9f143d7574dd9f50.json
Event Fields
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  "last_changed_at": "2026-06-04T09:28:17.842Z",
  "active_status": "deleted"
}
Parsed Structured
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\" data-pasted=\"true\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Palatino Linotype\",serif;color:black;'>POSITION OBJECTIVE</span></h3></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:11px;font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Answer internal and external telephone calls in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake-up calls and messages into the system, retrieve messages as requested. Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local Emergency Services.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Palatino Linotype\",serif;color:black;'>ESSENTIAL JOB FUNCTIONS</span></h3></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:11px;font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-left: 53px \"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 13px; font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Greeting all guests upon arrival with a warm welcome.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 13px; font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>ascertain the correct extension.</span><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'><br></span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;Reading and using a moderately complex computer console, direct calls to appropriate&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>line.&nbsp;</span></li></ul></div><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-left: 53px \"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 13px; font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Maintain performance standards of front office personnel toward guests.</span></li></ul><ul style=\"margin-left:53px;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Diplomatically handle guest complaints, including situations that arise when hotel is oversold, irate guests, etc.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Maintain accurate records of accounts at the front desk, making sure all posting is correct according to procedure.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Keep open communication between front office departments and key departments.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Assist front desk supervisors as needed.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Relieve and substitute for employees as necessary.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Review the logbook daily for information from previous shifts, keep all staff up to date on any updates.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Provide the Director of the Front Office with reports as needed.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to work effectively with Front Office Supervisors, bell staff, doormen and valet.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Maintain a positive relationship with fellow employees.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Maintain forms, valet tickets, claim tickets, requisitions and communication items.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Utilize bell carts, luggage racks and master keys.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ensure all records for bell/valet gratuities are accurate and turned in on a timely basis to the Director of the Front Office.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Interpersonal communication skills are necessary for this position.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Must be able to work a flexible schedule including day/night shifts, weekends and holidays</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Computer knowledge required; utilization of HotSos and Versa.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Palatino Linotype\",serif;color:black;'>REQUIRED SKILLS AND ABILITIES</span></h3></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Self-starting personality with an even disposition. &nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;Maintain a professional appearance and manner at all times. &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Can communicate well with guests. &nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Must be willing to &ldquo;pitch-in&rdquo; and help co- workers with their job duties and be a team player. &nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. &nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to access and accurately input information using a moderately complex computer system. &nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Must be able to work a flexible schedule including day/night shifts, weekends and holidays</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Palatino Linotype\",serif;color:black;'>EDUCATION/EXPERIENCE</span></h3></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:11px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Reservation knowledge is helpful.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-right:-22.5pt;margin-bottom:.0001pt;margin-left:.25in;'>&nbsp;</p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-right:-22.5pt;text-align:center;'><strong><span style='font-size:15px;font-family:  \"Palatino Linotype\",serif;color:black;'>LANGUAGE SKILLS&nbsp;</span></strong></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-right:-22.5pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Excellent service skills including etiquette and ability to work with the public.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:11px;font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Palatino Linotype\",serif;color:black;'>PHYSICAL DEMANDS</span></h3></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:11px;font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>The employee is frequently required to talk or listen.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.</span></li></ul></div></div></div>\n",
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    "requisitionTitle": "PBX Operator",
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    "requisitionLocations": [
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}
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