Customer Service Representative

{
  "content_hash": "321fe0c00e228831d2a0c042169b1284bde7e084a9d00f0e82036a8a60d73d18",
  "source_hash": "9746765550777192cdf16456f75f829779bdb2029e13398821494677a6c9af37",
  "last_changed_at": "2026-05-29T06:59:50.984Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Manassas, VA",
    "city": "Manassas",
    "region": "VA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 20,
  "salary_min": 18,
  "inferred_at": "2026-06-06T20:02:25.327Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Manassas, VA",
      "city": "Manassas",
      "region": "VA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "What You’ll Do",
      "content": "\n<li>Respond to customer requests, resolve issues and promote the company</li>\n<li>Convert incoming customer calls into booked service appointments</li>\n<li>Outbound calling to our customers to schedule appointments</li>\n<li>Develop a proven track record in customer service.</li>\n<li>Participate in training so that you grow and develop as a professional</li>\n<li>Maintain and update our customer database with complete and accurate information</li>\n<li>Maintain communication with dispatch and your manager</li>\n"
    },
    {
      "text": "What We’re Looking For",
      "content": "\n<li>Strong verbal communication with ability to control and guide conversations</li>\n<li>Demonstrated ability to meet or exceed KPIs (calls per hour, booking rate, etc.)</li>\n<li>Reliable attendance and punctuality (critical for call volume coverage)</li>\n<li>Ability to multitask across systems while maintaining accuracy</li>\n<li>Strong problem-solving skills and ability to handle objections professionally</li>\n<li>Comfortable working in a fast-paced, performance-driven environment</li>\n<li>Basic computer proficiency (CRM systems, scheduling software, etc.)</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1751322557989,
  "updatedAt": null,
  "categories": {
    "team": "Customer Service",
    "location": "Manassas, VA",
    "commitment": "Full-time",
    "department": "My Plumber Plus",
    "allLocations": [
      "Manassas, VA"
    ]
  },
  "salaryRange": {
    "max": 20,
    "min": 18,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}