Case Manager

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      "state": "Wyoming"
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    "location": {
      "city": "Gillette",
      "state": "Wyoming",
      "postalCode": "82716",
      "addressCountry": "United States"
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    "datePosted": "2025-03-24",
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    "description": "<p><span style=\"font-size: 14pt; text-decoration: underline\"><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold; text-decoration: underline\">General Description:</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The Case Manager plays a critical role in ensuring the physical, emotional, and developmental well-being of the youth served by Youth Emergency Services, Inc. This role goes beyond supervision—it requires proactive leadership, mentorship, and advocacy to close gaps in support and create transformational outcomes for clients. The Case Manager is responsible for providing a structured, safe, and empowering environment while fostering accountability, resilience, and success.</span></p>\n<p><br><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 14pt; font-weight: bold\">Qualifications </span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Demonstrated leadership and problem-solving skills, with the ability to identify and close gaps in client care and support.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Must be 21 years or older</span> </span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">High school diploma or GED (Associate’s or Bachelor’s degree in social work, psychology, or a related field preferred).</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">1–2 years of experience working with youth, social services, or case management,</span> with a strong ability to navigate challenges and drive meaningful outcomes.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Proven ability to advocate for youth and families, ensuring that services, resources, and interventions align with client success goals.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong decision-making and accountability mindset, with the ability to take initiative and proactively manage cases.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Effective communicator and collaborator, skilled in coordinating multidisciplinary teams, engaging families, and building community partnerships.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">High emotional intelligence and resilience, capable of de-escalating conflicts, guiding youth through challenges, and modeling positive behaviors.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong time management and organizational skills, with the ability to prioritize tasks in a fast-paced, dynamic environment.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Tech-savvy and data-driven, with the ability to document progress effectively, analyze patterns, and use technology to enhance case management efficiency.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Committed to continuous learning and professional development, with a growth mindset focused on improving self, team, and agency outcomes.</span></li>\n</ul>\n<p><span style=\"font-size: 14pt; text-decoration: underline\"><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold; text-decoration: underline\">Key Responsibilities</span></span></p>\n<p><span style=\"font-size: 14pt; text-decoration: underline\"><br></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">1. Case Management &amp; Advocacy</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Proactively manage client cases by identifying gaps in support, removing barriers, and driving positive change.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ensure timely and accurate documentation that reflects real-time client progress and intervention effectiveness.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Serve as a client advocate in treatment plans, MDT meetings, court hearings, and interdisciplinary collaborations.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Coordinate and oversee medical, educational, and therapeutic services, ensuring that every client receives the care they need.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Bridge communication between therapists, schools, DFS, probation officers, judges, parents, and clients, ensuring seamless collaboration and accountability.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">2. Environment &amp; Daily Engagement</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Establish a culture of safety, stability, and structure that fosters client growth and responsibility.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ensure the home environment is clean, organized, and welcoming, reinforcing positive habits and respect for shared spaces.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Prepare and provide nutritious meals that align with healthy lifestyle habits.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Lead engaging group sessions, structured activities, and mentorship opportunities to support personal development.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Provide active, engaged supervision, guiding clients with clear expectations, coaching, and consistent accountability.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">3. Leadership &amp; Team Contribution</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Actively contribute to a high-performing, mission-driven team, supporting colleagues and driving collective success.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Take ownership of at least one agency committee, using insights and leadership to improve agency operations.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Champion agency mission, policies, and values, ensuring daily actions reflect organizational goals.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Model and reinforce positive behaviors and daily living expectations, creating a standard of excellence.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">4. Knowledge, Skills, &amp; Abilities:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Crisis Management &amp; De-escalation: Ability to assess, intervene, and resolve potentially volatile situations with confidence.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong Communication &amp; Advocacy: Ability to connect, engage, and navigate conversations with youth, families, and professional partners.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Leadership &amp; Team Collaboration: Ability to align with and contribute to a results-driven, solution-focused team.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Time Management &amp; Organization: Ability to prioritize tasks effectively in a fast-paced, dynamic environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Resilience &amp; Adaptability: Ability to pivot, problem-solve, and stay mission-focused in the face of challenges.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Advanced Technology Skills: Ability to use case management software, document effectively, and leverage technology for efficiency.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Understanding of Child &amp; Adolescent Development: Ability to support youth growth with a trauma-informed, developmentally appropriate approach.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">We are seeking candidates who are committed to continuous personal and professional growth. During the interview process, we expect you to demonstrate a proactive mindset, self-awareness, and the ability to reflect on how you can contribute to our agency's success. This role requires individuals who are not only able to navigate challenges with maturity and responsibility but who are also eager to learn, collaborate, and improve over time. We value emotional intelligence and the capacity to build positive, supportive relationships. If you are ready to engage with us in a thoughtful, forward-thinking way, and to grow both personally and professionally within our organization, we encourage you to apply.</span></p>\n<p><br><br></p>",
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