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General Manager

AA674B442E9B6A1284BD7F78CB0C3E73 · ON Caledon - Caledon, ON L7E 3B1; 12880 Coleraine Drive, Caledon, ON, L7E 3B1, CA · Active · $850 / hour · Paycom ATS

Job facts

FieldValue
CompanyAA674B442E9B6A1284BD7F78CB0C3E73
TitleGeneral Manager
Normalized title-
Department / team-
LocationCaledon, ON, Canada
Work model-
Employment type-
Salary$850 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyAA674B442E9B6A1284BD7F78CB0C3E73
Sourcec9dc5164-4e0d-4708-bc41-05e131b3795f
ATS providerPaycom ATS

Description

Description ABOUT RETURNPRO Retailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network. In the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started. This is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results. REVERSE LOGISTICS SITE P&L OWNERSHIP CLIENT PARTNERSHIP PEOPLE LEADERSHIP THE OPPORTUNITY ReturnPro is seeking a performance-driven, operationally rigorous General Manager to own end-to-end execution at one of our reverse logistics 3PL facilities. As the senior site leader, you will be accountable for safety, growth, profitability, productivity, quality, and cost across the full scope of facility operations, including return to vendor, liquidation, fulfillment, testing, and repair. You will lead a team of managers, supervisors, and hourly teammates; own site P&L, budget, and GL; build and strengthen client relationships in support of a keep-and-grow strategy; and drive continuous improvement across the operation. This is a senior leadership role for someone who thrives on accountability, sets a high bar, and wants to operate at the leading edge of a fast-growing industry. WHAT YOU’LL OWN Operations & Performance Own daily and weekly operational plans across the facility, meeting or exceeding client SLAs and service level expectations while achieving maximum operating efficiency Set operational goals based on KPIs and client SLAs; drive throughput, accuracy, and quality across receiving, check-in, testing, put-away, pick, pack, and ship Maintain inventory accuracy and control; review reports and identify areas for improvement across productivity, accuracy, quality, and expense metrics Balance labor availability against volume requirements daily; review business metrics to plan staffing for optimum department operations Coordinate and monitor operations to ensure production rates stay consistent with business plan, reducing irregularities and damages Manage site P&L, budget, and General Ledger; analyze financial performance and deliver profitability against plan Client & Business Partnership Build client relationships in support of a keep-and-grow strategy; partner with key account management on QBRs and monthly reporting requirements Partner with Industrial Engineers and other facility leaders to build, document, and enforce Standard Operating Procedures and best practices Investigate operational errors to determine root cause and recommend corrective action; maintain audit-ready documentation at all times Embed lean and continuous improvement discipline across the facility, prioritizing the highest-impact gaps and driving measurable results Interact effectively at multiple levels; demonstrate on-the-floor listening and follow-up that builds trust with clients, teammates, and corporate partners People Leadership & Culture Attract, develop, and retain top talent through active coaching and top grading; create and live a culture of accountability Manage a diverse teammate population; nurture positive teammate relations and a productive work environment across all shifts Develop, implement, and direct equipment preventative maintenance programs and facility building and grounds upkeep Ensure equipment and work areas are neat, clean, and well organized; enforce corporate policies and procedures across the site Implement and observe all safety policies and procedures to maintain a safe, compliant, OSHA-ready work environment Qualifications WHAT YOU BRING Experience & Background Bachelor’s degree in business, logistics, management, or related field 8+ years leading 200+ associates in logistics, warehouse, or inventory operations, with demonstrated management qualifications High level of reverse logistics and distribution business acumen; track record managing multi-shift, multi-program operations P&L ownership: budget preparation, GL management, cost control, and performance reporting Six Sigma, lean, or related certification or training strongly preferred Working knowledge of OSHA, EPA, and other health and safety standards and compliance requirements Skills & Competencies Strategic leader: reads reports and KPIs, identifies the right improvement levers, and drives execution to target Excellent interpersonal, negotiation, and conflict resolution skills; confident building relationships across clients and all levels of the business People leader: attracts, develops, and retains talent through coaching and top grading; holds a high bar with integrity Excellent verbal and written communicator — credible with clients, executives, and the floor alike Strong time management and project management skills; manages competing priorities without dropping the ball Operates with integrity, professionalism, and a bias toward action HOW WE WORK ReturnPro’s culture is built around five core values that show up in behavior, not just on walls: People-Centric Excellence We put our teammates first. High performance and human dignity are not in tension. Adaptive Evolution The industry is changing fast. We evolve faster. Value-Driven Partnerships We show up for our customers and each other with integrity and follow-through. Practical Sustainability We build for the long term operationally, environmentally, and as a team. Continuous Improvement Good enough never is. We challenge every process, every week. Ready to lead the frontier of reverse logistics?

Full job record

Job ID4a9fd7b285a46006c83d8ccc8b169d6a48bd13e8
Org ID21605a73-5734-46cd-895f-c42c39564686
Source IDc9dc5164-4e0d-4708-bc41-05e131b3795f
Board IDc9dc5164-4e0d-4708-bc41-05e131b3795f
Providerpaycom
Provider Job Key346703
TitleGeneral Manager
Normalized Title—
Statusactive
Activeyes
Location TextON Caledon - Caledon, ON L7E 3B1; 12880 Coleraine Drive, Caledon, ON, L7E 3B1, CA
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryCanada
RegionON
CityCaledon
Salary RawDescription ABOUT RETURNPRO Retailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network. In the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started. This is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results. REVERSE LOGISTICS SITE P&L OWNERSHIP CLIENT PARTNERSHIP PEOPLE LEADERSHIP THE OPPORTUNITY ReturnPro is seeking a performance-driven, operationally rigorous General Manager to own end-to-end execution at one of our reverse logistics 3PL facilities. As the senior site leader, you will be accountable for safety, growth, profitability, productivity, quality, and cost across the full scope of facility operations, including return to vendor, liquidation, fulfillment, testing, and repair. You will lead a team of managers, supervisors, and hourly teammates; own site P&L, budget, and GL; build and strengthen client relationships in support of a keep-and-grow strategy; and drive continuous improvement across the operation. This is a senior leadership role for someone who thrives on accountability, sets a high bar, and wants to operate at the leading edge of a fast-growing industry. WHAT YOU’LL OWN Operations & Performance Own daily and weekly operational plans across the facility, meeting or exceeding client SLAs and service level expectations while achieving maximum operating efficiency Set operational goals based on KPIs and client SLAs; drive throughput, accuracy, and quality across receiving, check-in, testing, put-away, pick, pack, and ship Maintain inventory accuracy and control; review reports and identify areas for improvement across productivity, accuracy, quality, and expense metrics Balance labor availability against volume requirements daily; review business metrics to plan staffing for optimum department operations Coordinate and monitor operations to ensure production rates stay consistent with business plan, reducing irregularities and damages Manage site P&L, budget, and General Ledger; analyze financial performance and deliver profitability against plan Client & Business Partnership Build client relationships in support of a keep-and-grow strategy; partner with key account management on QBRs and monthly reporting requirements Partner with Industrial Engineers and other facility leaders to build, document, and enforce Standard Operating Procedures and best practices Investigate operational errors to determine root cause and recommend corrective action; maintain audit-ready documentation at all times Embed lean and continuous improvement discipline across the facility, prioritizing the highest-impact gaps and driving measurable results Interact effectively at multiple levels; demonstrate on-the-floor listening and follow-up that builds trust with clients, teammates, and corporate partners People Leadership & Culture Attract, develop, and retain top talent through active coaching and top grading; create and live a culture of accountability Manage a diverse teammate population; nurture positive teammate relations and a productive work environment across all shifts Develop, implement, and direct equipment preventative maintenance programs and facility building and grounds upkeep Ensure equipment and work areas are neat, clean, and well organized; enforce corporate policies and procedures across the site Implement and observe all safety policies and procedures to maintain a safe, compliant, OSHA-ready work environment Qualifications WHAT YOU BRING Experience & Background Bachelor’s degree in business, logistics, management, or related field 8+ years leading 200+ associates in logistics, warehouse, or inventory operations, with demonstrated management qualifications High level of reverse logistics and distribution business acumen; track record managing multi-shift, multi-program operations P&L ownership: budget preparation, GL management, cost control, and performance reporting Six Sigma, lean, or related certification or training strongly preferred Working knowledge of OSHA, EPA, and other health and safety standards and compliance requirements Skills & Competencies Strategic leader: reads reports and KPIs, identifies the right improvement levers, and drives execution to target Excellent interpersonal, negotiation, and conflict resolution skills; confident building relationships across clients and all levels of the business People leader: attracts, develops, and retains talent through coaching and top grading; holds a high bar with integrity Excellent verbal and written communicator — credible with clients, executives, and the floor alike Strong time management and project management skills; manages competing priorities without dropping the ball Operates with integrity, professionalism, and a bias toward action HOW WE WORK ReturnPro’s culture is built around five core values that show up in behavior, not just on walls: People-Centric Excellence We put our teammates first. High performance and human dignity are not in tension. Adaptive Evolution The industry is changing fast. We evolve faster. Value-Driven Partnerships We show up for our customers and each other with integrity and follow-through. Practical Sustainability We build for the long term operationally, environmentally, and as a team. Continuous Improvement Good enough never is. We challenge every process, every week. Ready to lead the frontier of reverse logistics?
Salary Min850
Salary Max—
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=346703&clientkey=AA674B442E9B6A1284BD7F78CB0C3E73
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=346703&clientkey=AA674B442E9B6A1284BD7F78CB0C3E73
First Seen At2026-05-31 19:07:40Z
Last Seen At2026-06-06 09:57:14Z
Last Checked At2026-06-06 09:57:14Z
Last Changed At2026-05-31 19:07:40Z
Inactive At—
Source Posted At2026-05-15 00:00:00Z
Source Updated At—
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    "description": "<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:black\">ABOUT RETURNPRO</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Retailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">In the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we&#39;ve diverted more than 100 million pounds of product from landfills, and we&#39;re just getting started.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">This is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.</span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<table class=\"Table\" style=\"width:6.5in; border-collapse:collapse; border:none\" width=\"624\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">REVERSE LOGISTICS</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; width:12px; padding:0in 0in 0in 0in; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">SITE P&amp;L OWNERSHIP</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; width:12px; padding:0in 0in 0in 0in; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">CLIENT PARTNERSHIP</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; width:12px; padding:0in 0in 0in 0in; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#e8521a; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">PEOPLE LEADERSHIP</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:black\">THE OPPORTUNITY</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">ReturnPro is seeking a performance-driven, operationally rigorous General Manager to own end-to-end execution at one of our reverse logistics 3PL facilities. As the senior site leader, you will be accountable for safety, growth, profitability, productivity, quality, and cost across the full scope of facility operations, including return to vendor, liquidation, fulfillment, testing, and repair.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">You will lead a team of managers, supervisors, and hourly teammates; own site P&amp;L, budget, and GL; build and strengthen client relationships in support of a keep-and-grow strategy; and drive continuous improvement across the operation. This is a senior leadership role for someone who thrives on accountability, sets a high bar, and wants to operate at the leading edge of a fast-growing industry.</span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:#0d2b4e\">WHAT YOU&rsquo;LL OWN</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"color:black\">Operations &amp; Performance</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Own daily and weekly operational plans across the facility, meeting or exceeding client SLAs and service level expectations while achieving maximum operating efficiency</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Set operational goals based on KPIs and client SLAs; drive throughput, accuracy, and quality across receiving, check-in, testing, put-away, pick, pack, and ship</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Maintain inventory accuracy and control; review reports and identify areas for improvement across productivity, accuracy, quality, and expense metrics</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Balance labor availability against volume requirements daily; review business metrics to plan staffing for optimum department operations</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Coordinate and monitor operations to ensure production rates stay consistent with business plan, reducing irregularities and damages</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Manage site P&amp;L, budget, and General Ledger; analyze financial performance and deliver profitability against plan</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"color:black\">Client &amp; Business Partnership</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Build client relationships in support of a keep-and-grow strategy; partner with key account management on QBRs and monthly reporting requirements</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Partner with Industrial Engineers and other facility leaders to build, document, and enforce Standard Operating Procedures and best practices</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Investigate operational errors to determine root cause and recommend corrective action; maintain audit-ready documentation at all times</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Embed lean and continuous improvement discipline across the facility, prioritizing the highest-impact gaps and driving measurable results</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Interact effectively at multiple levels; demonstrate on-the-floor listening and follow-up that builds trust with clients, teammates, and corporate partners</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"color:black\">People Leadership &amp; 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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"General Manager\",\"identifier\":\"J0YW89346703\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/AA674B442E9B6A1284BD7F78CB0C3E73/jobs/346703\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AA674B442E9B6A1284BD7F78CB0C3E73\",\"datePosted\":\"2026-05-15\",\"description\":\"Job DetailsJob Location: ON Caledon - Caledon, ON L7E 3B1\\r\\nABOUT RETURNPRO\\r\\n\\r\\n\\r\\nRetailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.\\r\\n\\r\\nIn the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we&#39;ve diverted more than 100 million pounds of product from landfills, and we&#39;re just getting started.\\r\\n\\r\\nThis is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tREVERSE LOGISTICS\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSITE P&amp;L OWNERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCLIENT PARTNERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPEOPLE LEADERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nTHE OPPORTUNITY\\r\\n\\r\\n\\r\\nReturnPro is seeking a performance-driven, operationally rigorous General Manager to own end-to-end execution at one of our reverse logistics 3PL facilities. As the senior site leader, you will be accountable for safety, growth, profitability, productivity, quality, and cost across the full scope of facility operations, including return to vendor, liquidation, fulfillment, testing, and repair.\\r\\n\\r\\nYou will lead a team of managers, supervisors, and hourly teammates; own site P&amp;L, budget, and GL; build and strengthen client relationships in support of a keep-and-grow strategy; and drive continuous improvement across the operation. This is a senior leadership role for someone who thrives on accountability, sets a high bar, and wants to operate at the leading edge of a fast-growing industry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nWHAT YOU&rsquo;LL OWN\\r\\n\\r\\n\\r\\nOperations &amp; Performance\\r\\n\\r\\n\\r\\n\\tOwn daily and weekly operational plans across the facility, meeting or exceeding client SLAs and service level expectations while achieving maximum operating efficiency\\r\\n\\tSet operational goals based on KPIs and client SLAs; drive throughput, accuracy, and quality across receiving, check-in, testing, put-away, pick, pack, and ship\\r\\n\\tMaintain inventory accuracy and control; review reports and identify areas for improvement across productivity, accuracy, quality, and expense metrics\\r\\n\\tBalance labor availability against volume requirements daily; review business metrics to plan staffing for optimum department operations\\r\\n\\tCoordinate and monitor operations to ensure production rates stay consistent with business plan, reducing irregularities and damages\\r\\n\\tManage site P&amp;L, budget, and General Ledger; analyze financial performance and deliver profitability against plan\\r\\n\\r\\n\\r\\nClient &amp; Business Partnership\\r\\n\\r\\n\\r\\n\\tBuild client relationships in support of a keep-and-grow strategy; partner with key account management on QBRs and monthly reporting requirements\\r\\n\\tPartner with Industrial Engineers and other facility leaders to build, document, and enforce Standard Operating Procedures and best practices\\r\\n\\tInvestigate operational errors to determine root cause and recommend corrective action; maintain audit-ready documentation at all times\\r\\n\\tEmbed lean and continuous improvement discipline across the facility, prioritizing the highest-impact gaps and driving measurable results\\r\\n\\tInteract effectively at multiple levels; demonstrate on-the-floor listening and follow-up that builds trust with clients, teammates, and corporate partners\\r\\n\\r\\n\\r\\nPeople Leadership &amp; Culture\\r\\n\\r\\n\\r\\n\\tAttract, develop, and retain top talent through active coaching and top grading; create and live a culture of accountability\\r\\n\\tManage a diverse teammate population; nurture positive teammate relations and a productive work environment across all shifts\\r\\n\\tDevelop, implement, and direct equipment preventative maintenance programs and facility building and grounds upkeep\\r\\n\\tEnsure equipment and work areas are neat, clean, and well organized; enforce corporate policies and procedures across the site\\r\\n\\tImplement and observe all safety policies and procedures to maintain a safe, compliant, OSHA-ready work environment\\r\\n\\r\\nQualifications\\nWHAT YOU BRING\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExperience &amp; Background\\n\\n\\t\\t\\t\\n\\t\\t\\t\\tBachelor&rsquo;s degree in business, logistics, management, or related field\\n\\t\\t\\t\\t8+ years leading 200+ associates in logistics, warehouse, or inventory operations, with demonstrated management qualifications\\n\\t\\t\\t\\tHigh level of reverse logistics and distribution business acumen; track record managing multi-shift, multi-program operations\\n\\t\\t\\t\\tP&amp;L ownership: budget preparation, GL management, cost control, and performance reporting\\n\\t\\t\\t\\tSix Sigma, lean, or related certification or training strongly preferred\\n\\t\\t\\t\\tWorking knowledge of OSHA, EPA, and other health and safety standards and compliance requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSkills &amp; Competencies\\n\\n\\t\\t\\t\\n\\t\\t\\t\\tStrategic leader: reads reports and KPIs, identifies the right improvement levers, and drives execution to target\\n\\t\\t\\t\\tExcellent interpersonal, negotiation, and conflict resolution skills; confident building relationships across clients and all levels of the business\\n\\t\\t\\t\\tPeople leader: attracts, develops, and retains talent through coaching and top grading; holds a high bar with integrity\\n\\t\\t\\t\\tExcellent verbal and written communicator &mdash; credible with clients, executives, and the floor alike\\n\\t\\t\\t\\tStrong time management and project management skills; manages competing priorities without dropping the ball\\n\\t\\t\\t\\tOperates with integrity, professionalism, and a bias toward action\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\nHOW WE WORK\\n\\n\\nReturnPro&rsquo;s culture is built around five core values that show up in behavior, not just on walls:\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPeople-Centric Excellence\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe put our teammates first. High performance and human dignity are not in tension.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdaptive Evolution\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tThe industry is changing fast. We evolve faster.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tValue-Driven Partnerships\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe show up for our customers and each other with integrity and follow-through.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPractical Sustainability\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe build for the long term operationally, environmentally, and as a team.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tContinuous Improvement\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tGood enough never is. We challenge every process, every week.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n&nbsp;\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReady to lead the frontier of reverse logistics?\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n&nbsp;\\n\",\"responsibilities\":\"\\r\\nABOUT RETURNPRO\\r\\n\\r\\n\\r\\nRetailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.\\r\\n\\r\\nIn the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we&#39;ve diverted more than 100 million pounds of product from landfills, and we&#39;re just getting started.\\r\\n\\r\\nThis is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tREVERSE LOGISTICS\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSITE P&amp;L OWNERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCLIENT PARTNERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPEOPLE LEADERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nTHE OPPORTUNITY\\r\\n\\r\\n\\r\\nReturnPro is seeking a performance-driven, operationally rigorous General Manager to own end-to-end execution at one of our reverse logistics 3PL facilities. As the senior site leader, you will be accountable for safety, growth, profitability, productivity, quality, and cost across the full scope of facility operations, including return to vendor, liquidation, fulfillment, testing, and repair.\\r\\n\\r\\nYou will lead a team of managers, supervisors, and hourly teammates; own site P&amp;L, budget, and GL; build and strengthen client relationships in support of a keep-and-grow strategy; and drive continuous improvement across the operation. This is a senior leadership role for someone who thrives on accountability, sets a high bar, and wants to operate at the leading edge of a fast-growing industry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nWHAT YOU&rsquo;LL OWN\\r\\n\\r\\n\\r\\nOperations &amp; Performance\\r\\n\\r\\n\\r\\n\\tOwn daily and weekly operational plans across the facility, meeting or exceeding client SLAs and service level expectations while achieving maximum operating efficiency\\r\\n\\tSet operational goals based on KPIs and client SLAs; drive throughput, accuracy, and quality across receiving, check-in, testing, put-away, pick, pack, and ship\\r\\n\\tMaintain inventory accuracy and control; review reports and identify areas for improvement across productivity, accuracy, quality, and expense metrics\\r\\n\\tBalance labor availability against volume requirements daily; review business metrics to plan staffing for optimum department operations\\r\\n\\tCoordinate and monitor operations to ensure production rates stay consistent with business plan, reducing irregularities and damages\\r\\n\\tManage site P&amp;L, budget, and General Ledger; analyze financial performance and deliver profitability against plan\\r\\n\\r\\n\\r\\nClient &amp; Business Partnership\\r\\n\\r\\n\\r\\n\\tBuild client relationships in support of a keep-and-grow strategy; partner with key account management on QBRs and monthly reporting requirements\\r\\n\\tPartner with Industrial Engineers and other facility leaders to build, document, and enforce Standard Operating Procedures and best practices\\r\\n\\tInvestigate operational errors to determine root cause and recommend corrective action; maintain audit-ready documentation at all times\\r\\n\\tEmbed lean and continuous improvement discipline across the facility, prioritizing the highest-impact gaps and driving measurable results\\r\\n\\tInteract effectively at multiple levels; demonstrate on-the-floor listening and follow-up that builds trust with clients, teammates, and corporate partners\\r\\n\\r\\n\\r\\nPeople Leadership &amp; Culture\\r\\n\\r\\n\\r\\n\\tAttract, develop, and retain top talent through active coaching and top grading; create and live a culture of accountability\\r\\n\\tManage a diverse teammate population; nurture positive teammate relations and a productive work environment across all shifts\\r\\n\\tDevelop, implement, and direct equipment preventative maintenance programs and facility building and grounds upkeep\\r\\n\\tEnsure equipment and work areas are neat, clean, and well organized; enforce corporate policies and procedures across the site\\r\\n\\tImplement and observe all safety policies and procedures to maintain a safe, compliant, OSHA-ready work environment\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ReturnPro\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AA674B442E9B6A1284BD7F78CB0C3E73\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"12880 Coleraine Drive\",\"addressLocality\":\"Caledon\",\"addressRegion\":\"ON\",\"postalCode\":\"L7E 3B1\",\"addressCountry\":\"CA\"}},\"qualifications\":\"\\nWHAT YOU BRING\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExperience &amp; Background\\n\\n\\t\\t\\t\\n\\t\\t\\t\\tBachelor&rsquo;s degree in business, logistics, management, or related field\\n\\t\\t\\t\\t8+ years leading 200+ associates in logistics, warehouse, or inventory operations, with demonstrated management qualifications\\n\\t\\t\\t\\tHigh level of reverse logistics and distribution business acumen; track record managing multi-shift, multi-program operations\\n\\t\\t\\t\\tP&amp;L ownership: budget preparation, GL management, cost control, and performance reporting\\n\\t\\t\\t\\tSix Sigma, lean, or related certification or training strongly preferred\\n\\t\\t\\t\\tWorking knowledge of OSHA, EPA, and other health and safety standards and compliance requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSkills &amp; Competencies\\n\\n\\t\\t\\t\\n\\t\\t\\t\\tStrategic leader: reads reports and KPIs, identifies the right improvement levers, and drives execution to target\\n\\t\\t\\t\\tExcellent interpersonal, negotiation, and conflict resolution skills; confident building relationships across clients and all levels of the business\\n\\t\\t\\t\\tPeople leader: attracts, develops, and retains talent through coaching and top grading; holds a high bar with integrity\\n\\t\\t\\t\\tExcellent verbal and written communicator &mdash; credible with clients, executives, and the floor alike\\n\\t\\t\\t\\tStrong time management and project management skills; manages competing priorities without dropping the ball\\n\\t\\t\\t\\tOperates with integrity, professionalism, and a bias toward action\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\nHOW WE WORK\\n\\n\\nReturnPro&rsquo;s culture is built around five core values that show up in behavior, not just on walls:\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPeople-Centric Excellence\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe put our teammates first. High performance and human dignity are not in tension.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdaptive Evolution\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tThe industry is changing fast. We evolve faster.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tValue-Driven Partnerships\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe show up for our customers and each other with integrity and follow-through.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPractical Sustainability\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe build for the long term operationally, environmentally, and as a team.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tContinuous Improvement\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tGood enough never is. We challenge every process, every week.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n&nbsp;\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReady to lead the frontier of reverse logistics?\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n&nbsp;\\n\",\"experienceRequirements\":\"\\nWHAT YOU BRING\\n\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tExperience &amp; Background\\n\\n\\t\\t\\t\\n\\t\\t\\t\\tBachelor&rsquo;s degree in business, logistics, management, or related field\\n\\t\\t\\t\\t8+ years leading 200+ associates in logistics, warehouse, or inventory operations, with demonstrated management qualifications\\n\\t\\t\\t\\tHigh level of reverse logistics and distribution business acumen; track record managing multi-shift, multi-program operations\\n\\t\\t\\t\\tP&amp;L ownership: budget preparation, GL management, cost control, and performance reporting\\n\\t\\t\\t\\tSix Sigma, lean, or related certification or training strongly preferred\\n\\t\\t\\t\\tWorking knowledge of OSHA, EPA, and other health and safety standards and compliance requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tSkills &amp; Competencies\\n\\n\\t\\t\\t\\n\\t\\t\\t\\tStrategic leader: reads reports and KPIs, identifies the right improvement levers, and drives execution to target\\n\\t\\t\\t\\tExcellent interpersonal, negotiation, and conflict resolution skills; confident building relationships across clients and all levels of the business\\n\\t\\t\\t\\tPeople leader: attracts, develops, and retains talent through coaching and top grading; holds a high bar with integrity\\n\\t\\t\\t\\tExcellent verbal and written communicator &mdash; credible with clients, executives, and the floor alike\\n\\t\\t\\t\\tStrong time management and project management skills; manages competing priorities without dropping the ball\\n\\t\\t\\t\\tOperates with integrity, professionalism, and a bias toward action\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n\\nHOW WE WORK\\n\\n\\nReturnPro&rsquo;s culture is built around five core values that show up in behavior, not just on walls:\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPeople-Centric Excellence\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe put our teammates first. High performance and human dignity are not in tension.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAdaptive Evolution\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tThe industry is changing fast. We evolve faster.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tValue-Driven Partnerships\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe show up for our customers and each other with integrity and follow-through.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPractical Sustainability\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWe build for the long term operationally, environmentally, and as a team.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tContinuous Improvement\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tGood enough never is. We challenge every process, every week.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n&nbsp;\\n\\n\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tReady to lead the frontier of reverse logistics?\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\\n\\n&nbsp;\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\n<p><span style=\"background-color:white\"><span style=\"background-color:white\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:#0d2b4e\">WHAT YOU BRING</span></strong></span></span></span></p>\n</div>\n\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; border:none; width:6.5in\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:white; border-bottom:none; border-left:none; border-right:1px solid #d9dce3; border-top:none; width:307px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">Experience &amp; Background</span></strong></span></p>\n\n\t\t\t<ul>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Bachelor&rsquo;s degree in business, logistics, management, or related field</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">8+ years leading 200+ associates in logistics, warehouse, or inventory operations, with demonstrated management qualifications</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">High level of reverse logistics and distribution business acumen; track record managing multi-shift, multi-program operations</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">P&amp;L ownership: budget preparation, GL management, cost control, and performance reporting</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Six Sigma, lean, or related certification or training strongly preferred</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Working knowledge of OSHA, EPA, and other health and safety standards and compliance requirements</span></span></li>\n\t\t\t</ul>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:none; border-left:none; border-right:none; border-top:none; width:317px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">Skills &amp; Competencies</span></strong></span></p>\n\n\t\t\t<ul>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Strategic leader: reads reports and KPIs, identifies the right improvement levers, and drives execution to target</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Excellent interpersonal, negotiation, and conflict resolution skills; confident building relationships across clients and all levels of the business</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">People leader: attracts, develops, and retains talent through coaching and top grading; holds a high bar with integrity</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Excellent verbal and written communicator &mdash; credible with clients, executives, and the floor alike</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Strong time management and project management skills; manages competing priorities without dropping the ball</span></span></li>\n\t\t\t\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Operates with integrity, professionalism, and a bias toward action</span></span></li>\n\t\t\t</ul>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\n<p><span style=\"background-color:white\"><span style=\"background-color:white\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:#0d2b4e\">HOW WE WORK</span></strong></span></span></span></p>\n</div>\n\n<p><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">ReturnPro&rsquo;s culture is built around five core values that show up in behavior, not just on walls:</span></span></p>\n\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; border:none; width:6.5in\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f4f6f9; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:120px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">People-Centric Excellence</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:504px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">We put our teammates first. High performance and human dignity are not in tension.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f4f6f9; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:120px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">Adaptive Evolution</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:504px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">The industry is changing fast. We evolve faster.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f4f6f9; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:120px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">Value-Driven Partnerships</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:504px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">We show up for our customers and each other with integrity and follow-through.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f4f6f9; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:120px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">Practical Sustainability</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:504px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">We build for the long term operationally, environmentally, and as a team.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#f4f6f9; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:120px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:black\">Continuous Improvement</span></strong></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"background-color:white; border-bottom:1px solid #d9dce3; border-left:none; border-right:none; border-top:none; width:504px\">\n\t\t\t<p><span style=\"font-family:Arial,sans-serif\"><span style=\"color:black\">Good enough never is. We challenge every process, every week.</span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<p>&nbsp;</p>\n\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; border:none; width:6.5in\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#0d2b4e; border-bottom:none; border-left:none; border-right:none; border-top:none; height:7px; width:624px\">\n\t\t\t<p style=\"text-align:center\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"color:white\">Ready to lead the frontier of reverse logistics?</span></strong></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<p style=\"margin-left:48px\">&nbsp;</p>\n",
    "descriptionTitle": "Description",
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    "legalRevisionDate": {
      "date": "2025-08-01T09:50:49.000Z",
      "timezone": "America/Chicago",
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    "primaryPhoneCountry": "CA",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
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  "preview": {
    "jobId": 346703,
    "isHotJob": false,
    "jobTitle": "General Manager",
    "postedOn": "",
    "locations": "ON Caledon - Caledon, ON L7E 3B1",
    "remoteType": "",
    "description": "\r\nABOUT RETURNPRO\r\n\r\n\r\nRetailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solv...",
    "positionType": ""
  },
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    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/346703",
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}
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