Mitigation Supervisor

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    "jobTitle": "Mitigation Supervisor",
    "location": "General Office - San Antonio, TX 78217",
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    "clientCode": "0MO32",
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    "description": "<p style=\"margin-bottom:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">At Done Right Remediation, we understand the stress that comes with dealing with water damage, mold damage, fire damage, and moving/storage problems. We work with homeowners and commercial companies in need of these services.  We are experience you can trust!</span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The Mitigation Supervisor position oversees all aspects of mitigation projects from start to finish. This hands-on leadership role requires both project management expertise and the ability to self-perform work on mid-size to smaller jobs. The ideal candidate will ensure quality execution, maintain client satisfaction, and lead crews effectively while managing multiple projects simultaneously. Requires the efficient management of employees, temps, paperwork, sub-contractors and communication with municipalities, insurance adjusters and customers. You must demonstrate the ability to effectively communicate sound working knowledge of cleaning and drying procedures and protocols. Overall, the Mitigation Supervisor supports the company in achieving its goals by effectively and efficiently managing assigned claims to ensure full accountability for our staff and workmanship by delivering a project that meets, and even exceeds, the customer’s expectations.</span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b>Responsibilities: </b></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cultivate a strong relationship with vendors, branches, Commercial Services Team, customers and prospects. </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Responsible for surveying projects and providing quotes to potential customers.  Follows-up to ensure company gains the business deal.  </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Project Management: </span></span>\n\t<ul>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee all phases of mitigation projects including water, fire, odor and mold damage restoration or remediation.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Coordinate and schedule crews, equipment, and materials to meet project timelines.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Conduct daily site visits to monitor progress, quality, and safety compliance. Ensures subcontractors are enforcing work and safety policies. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Manage and maintain project documentation including photos, daily logs, notes, records and completion reports.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Communicate regularly with clients, adjusters, and property managers regarding project status.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure all work meets industry standards (IICRC) and company quality expectations.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Review and approve timesheets of assigned team members for project. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Order or request supplies and equipment per company policy. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Participate in on-call rotation for emergency response. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Scheduling projects; Creates plans, including setting target dates and adhering to deadlines. </span></span>\n\t\t<ul style=\"list-style-type:square;\">\n\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Project amounts of material and labor needed for the project. </span></span></li>\n\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Prepares cost estimates for each project and maintains budgets accounting provides. </span></span></li>\n\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must be extremely organized and maintain project schedules. </span></span></li>\n\t\t</ul>\n\t\t</li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Hands-On Work:</span></span>\n\t<ul>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Self-perform mitigation work on smaller projects including water extraction, minor demo, and drying.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Set up and monitor drying equipment (dehumidifiers, air movers, etc.)</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Perform moisture readings and document drying progress.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cleans contents onsite or at company drying rooms. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Execute emergency response services as needed.</span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Team Leadership:</span></span>\n\t<ul>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Direct and supervise mitigation technicians on job sites or contents facilities. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Train crew members and others on proper techniques, safety protocols, and equipment operation.  </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Conduct quality control inspections and provide feedback to improve performance.</span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Foster a culture of professionalism and customer service. </span></span></li>\n\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Handles and resolves customer complaints regarding services. </span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Performs quality control throughout project, to ensure high standards for the client on project. </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Creates billing packets to submit for revenue support on accounts. </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program. </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Perform any other task or assignment as deemed necessary by the organization.</span></span></li>\n</ul>",
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However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)\\n\\n \",\"responsibilities\":\"At Done Right Remediation, we understand the stress that comes with dealing with water damage, mold damage, fire damage, and moving/storage problems. We work with homeowners and commercial companies in need of these services.  We are experience you can trust!\\n\\nThe Mitigation Supervisor position oversees all aspects of mitigation projects from start to finish. 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However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)\\n\\n \",\"experienceRequirements\":\"Education and/or Experience: \\n\\n\\n\\t2 years experience in similar roles preferred.\\n\\tIn depth knowledge of the restoration/remediation industry.\\n\\tEstimating experience using Xactimate or similar software.\\n\\tPrevious supervisory or crew lead experience, preferred. \\n\\tMust have excellent verbal and written communication and people skills to represent the company successfully and clearly to the public\\n\\tMust have computer software proficiency with Windows, MS Office, Outlook and Microsoft Project.\\n\\tMust be organized and self-motivated, pay attention to detail and require little direct supervision.\\n\\tAbility to multi-task and work under pressure and deadlines.\\n\\tStrong sense of urgency.\\n\\tExcellent ability to complete required paperwork correctly and punctuality.\\n\\tHard working team player who can easily adapt to changing needs.\\n\\tMust be able to pass a criminal background check and have a valid driver’s license\\n\\tMust be able to stand for long periods of time, climb ladders, work in tight spaces, exposure to various weather conditions, and lift/carry equipment and materials up to 75 pounds.\\n\\tMust be able to use power and handheld tools and assist team in cleaning or repairs.  \\n\\tPositive, proactive, and professional demeanor.\\n\\tAbility to read, analyze, and interpret general business principals, financial statements, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers or regulators. \\n\\tPreferred qualifications, but not required:\\n\\n\\n           •    Subcontractor base\\n\\n           •    IICRC certification in Fire, Water, and Mold restoration\\n\\n           •    OSHA training and certification\\n\\n \\n\\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities.\\n\\nPlease view Equal Employment Opportunity Posters provided by OFCCP Here.\\n\\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. 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    "qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b>Education and/or Experience: </b></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">2 years experience in similar roles preferred.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">In depth knowledge of the restoration/remediation industry.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Estimating experience using Xactimate or similar software.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Previous supervisory or crew lead experience, preferred. </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must have excellent verbal and written communication and people skills to represent the company successfully and clearly to the public</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must have computer software proficiency with Windows, MS Office, Outlook and Microsoft Project.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must be organized and self-motivated, pay attention to detail and require little direct supervision.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to multi-task and work under pressure and deadlines.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Strong sense of urgency.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Excellent ability to complete required paperwork correctly and punctuality.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Hard working team player who can easily adapt to changing needs.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to pass a criminal background check and have a valid driver’s license</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to stand for long periods of time, climb ladders, work in tight spaces, exposure to various weather conditions, and lift/carry equipment and materials up to 75 pounds.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to use power and handheld tools and assist team in cleaning or repairs.  </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Positive, proactive, and professional demeanor.</span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to read, analyze, and interpret general business principals, financial statements, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers or regulators. </span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Preferred qualifications, but not required:</span></span></li>\n</ul>\n\n<p style=\"margin-left:24px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">           •    Subcontractor base</span></span></p>\n\n<p style=\"margin-left:24px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">           •    IICRC certification in Fire, Water, and Mold restoration</span></span></p>\n\n<p style=\"margin-left:24px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">           •    OSHA training and certification</span></span></p>\n\n<p style=\"margin-left:24px;\"> </p>\n\n<p>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.</p>\n\n<p>Please view Equal Employment Opportunity Posters provided by OFCCP <a href=\"https://www.dol.gov/agencies/ofccp/posters\" target=\"_blank\" rel=\"noreferrer noopener\">Here.</a></p>\n\n<p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)</p>\n\n<p style=\"margin-left:24px;\"> </p>",
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