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    "description": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\">JOB TITLE:&#160; &#160;Housekeeping Inspector/Supervisor </span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\">DEPARTMENT:&#160; Rooms</span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:12pt;\"><strong>Job Description/Summary:&#160;</strong> Responsible for assisting the Director of&#160;Housekeeping to maintain the overall cleanliness of the hotel, including rooms and public area. Major responsibilities include ensuring guests are satisfied with hotel cleanliness, responding to guest needs, ensuring safety and security of rooms, maintaining inventory and cost controls, selecting, training, maintaining and managing a motivated and skilled work force.&#160; Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for the staff to follow.</span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><strong><span style=\"font-size:12pt;\">ESSENTIAL JOB FUNCTIONS:</span></strong></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><em><span style=\"font-size:12pt;\">Housekeeping Operations:</span></em></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\">Maintains Brand cleanliness standards for both rooms and public areas and inspects them to ensure that standards are met. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Trains staff in all aspects of housekeeping, including guest service. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Assists in administrating guest satisfaction inspection procedures and reports. </span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\">Maintains key control and lost-and-found, and ensures staff is trained to follow correct procedures for both. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Plans room assignments with minimum disruption to guests. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Empowers hotel staff to deliver great guest service by encouraging responsiveness to guest needs. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Meets or exceeds hotel guest satisfaction goals. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Ensures hotel standard and services contribute to the delivery of consistent guest service. </span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><em><span style=\"font-size:12pt;\">Guest Service:</span></em></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\">Assists in maintaining guest service as the driving philosophy of the hotel. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Personally demonstrates a commitment to guest service by responding promptly to guest needs with an interest and concern in satisfying every guest. </span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\">Ensures hotel staff, including all new hires, are trained to meet service standards. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Develops and maintains incentive programs regarding housekeeping services. </span></li>\r\n\t<li><span style=\"font-size:12pt;\">Can communicate to guests about hotel promotions, local attractions and points of interest. </span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><em><span style=\"font-size:12pt;\">Additional Responsibilities:</span></em></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\">Any other duties assigned by Supervisor </span></li>\r\n</ul>",
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