eCommerce Optimization Specialist

Creating a world where pets live longer, healthier lives, from their very first meal. Learn more about our brands. We’re Looking For An eCommerce Optimization Specialist to be responsible for ideating, testing, and driving performance of our main “branded” websites through A/B testing and personalization. You will also play a pivotal role in optimizing our eCommerce operations, enhancing efficiency, website usability, maximizing conversion rate, and overseeing improvements across various aspects of our websites that drive customer engagement. Location: Remote What You’ll Be Doing: Become an expert on our branded websites including conversion metrics, customer behavior, and engagement. Help develop, implement and maintain an A/B testing strategy for our branded websites that leverages data and insights to improve customer experience and conversion rates. Increase revenue generated on branded websites by increasing customer engagement, cart sizes/AOV, frequency of purchases, account creation, and subscription-opt-in. Work closely with development, brand managers, and design teams to maintain an efficient pipeline of ideas that stay congruent with brand messaging, strategy, and goals. Continually look for ways to improve branded site experience, including but not limited to the customer account portal, subscription management, and PDP/PLP optimizations. Partner with UX to assess and enhance website performance, including site speed, user experience, navigation, etc to optimize customer experience. Create monthly and quarterly reports based on test results and other ongoing initiatives. Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.): Proficiency in eCommerce platforms, analytics tools, and related technologies. Strong understanding of website content management systems, including Salesforce and Wordpress. Drive A/B testing strategy with an understanding of statistical significance. Data-driven and results-minded. Work efficiently within a fast-paced, results-driven environment. Ability to independently organize and implement several multi-step projects at once. Basic HTML/CCS proficiency a plus. Creative thinking, excellent organization skills and high attention to detail. Ability to build strong relationships with proactive follow-up. Must have a robust willingness to learn, support, and actively participate in the growth of the business. Golden Perks & Benefits: Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans. Annual bonus We match up to 3.5% of your 401k contributions , ensuring your retirement savings grow alongside your career. 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being. Invest in your future with our Employee Stock Ownership Plan , where company contributions fund your retirement plan with company stock. Learn more. Reimbursements for a portion of personal cell phone and internet usage for eligible employees. Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career. Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date. Potential for quarterly KPI bonuses. The base salary range is $67,000 - $89,400 , plus bonus potential. The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding. Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, ( [email protected] ) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details. Click here to learn more about general internet safety and our hiring practices.

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