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HomeCompaniesRrdonnelleyPrint Prod Acct Specialist 2

Print Prod Acct Specialist 2

Rrdonnelley · Durham, NC, United States · Active · $48,500–$70,900 / year · SmartRecruiters

Job facts

FieldValue
CompanyRrdonnelley
TitlePrint Prod Acct Specialist 2
Normalized title-
Department / teamAdministration & Customer Service
LocationDurham, NC, United States
Work model-
Employment typeFull Time
Salary$48,500–$70,900 / year
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Rrdonnelley.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Durham.Open
Department jobsActive postings in Administration & Customer Service.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRrdonnelley
Source38c0fd65-587d-4cc3-b3d4-db1d7677dba2
ATS providerSmartRecruiters

Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Coordinate production of printed materials, or print-related services for the company's customers. Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through final disposition of the customer's product. Responsibilities: Engage customers to gather job requirements and translate customer requirements in to detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers & products. May make suggestions to customers regarding workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company. Provide quality review for other Print Production Specialists to ensure all information is accounted for and accurate before the commencement of production. Ensure job instructions are entered and verified in the various manufacturing systems and queued in to the production schedule. Confer with customers throughout production to keep them informed of the status of jobs, solicit additional information needed for current jobs, and coordinate changes to jobs. May forward/review proofs with customer, obtain approval of materials, such as artwork, color separations, or ink samples. Coordinate production of components with other internal plants and/or external vendors as required. Coordinate the resolution of customer or manufacturing issues with customer jobs. Engage appropriate departments to verify the issue and determine the root cause. May make recommendations to management on the appropriate responses to issues that are in the best interest of the customer and the company. Communicate with customers regarding the resolution of issues. May provide pre-sales support with customers and discuss the manufacturing capabilities and requirements needed to produce a successful job. Monitor progress of jobs throughout production, confer with manufacturing operations on counts and final runs and ensure the final product meets customer requirements and company standards. Tally the final production runs and work performed to assemble paperwork for billing purposes. May mentor junior level Print Production staff or work on special projects. Business Unit/Platform Specific duties May have responsibility for determining the supplies and paper needed for jobs including the use of vendors to supply components of the customer product. May assist sales in the RFP process by supplying estimates and determining how to efficiently process a complete job. May have responsibility for the composition and/or copy prep of the customers & products. Performs other related duties and participates in special projects as assigned. Requires excellent knowledge of the functional area(s) related to the job or good knowledge related to a professional field of work. Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy. Must have advanced knowledge of technology including computers and software programs such as MS Office or MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments. Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs. Must be able to work weekends and holidays. HS diploma or equivalent with 5+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job RRD's current salary range for this role is $48,500 to $70,900/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Full job record

Job ID49f725f45d1706e3035d677b40894a973ea38bb0
Org ID8640e3a1-3b4e-4901-b4c6-a19743f272ff
Source ID38c0fd65-587d-4cc3-b3d4-db1d7677dba2
Board ID38c0fd65-587d-4cc3-b3d4-db1d7677dba2
Providersmartrecruiters
Provider Job Key744000130274442
TitlePrint Prod Acct Specialist 2
Normalized Title
Statusactive
Activeyes
Location TextDurham, NC, United States
DepartmentAdministration & Customer Service
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityDurham
Salary RawUSD 48500-70900 year
Salary Min48,500
Salary Max70,900
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://jobs.smartrecruiters.com/RRDonnelley/744000130274442-print-prod-acct-specialist-2
Apply URLhttps://jobs.smartrecruiters.com/RRDonnelley/744000130274442-print-prod-acct-specialist-2?oga=true
First Seen At2026-06-06 10:36:49Z
Last Seen At2026-06-06 19:53:58Z
Last Checked At2026-06-06 19:53:58Z
Last Changed At2026-06-06 19:53:58Z
Inactive At
Source Posted At2026-06-04 18:18:09Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=rrdonnelley/date=2026-06-06/2026-06-06T19-53-28-330Z-ac3eea4794ea01097cae62897178a5a970a465c55f131f0243adc88221375c57.json
Event Fields
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  "last_changed_at": "2026-06-06T19:53:58.680Z",
  "active_status": "active"
}
Parsed Structured
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  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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          "text": "<p>Coordinate production of printed materials, or print-related services for the company's customers. Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through final disposition of the customer's product.<br>\n<br>\nResponsibilities:</p><ul><li>Engage customers to gather job requirements and translate customer requirements in to detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers &amp; products.</li><li>May make suggestions to customers regarding workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company.</li><li>Provide quality review for other Print Production Specialists to ensure all information is accounted for and accurate before the commencement of production.</li><li>Ensure job instructions are entered and verified in the various manufacturing systems and queued in to the production schedule.</li><li>Confer with customers throughout production to keep them informed of the status of jobs, solicit additional information needed for current jobs, and coordinate changes to jobs.</li><li>May forward/review proofs with customer, obtain approval of materials, such as artwork, color separations, or ink samples.</li><li>Coordinate production of components with other internal plants and/or external vendors as required.</li><li>Coordinate the resolution of customer or manufacturing issues with customer jobs. Engage appropriate departments to verify the issue and determine the root cause.</li><li>May make recommendations to management on the appropriate responses to issues that are in the best interest of the customer and the company.</li><li>Communicate with customers regarding the resolution of issues.</li><li>May provide pre-sales support with customers and discuss the manufacturing capabilities and requirements needed to produce a successful job.</li><li>Monitor progress of jobs throughout production, confer with manufacturing operations on counts and final runs and ensure the final product meets customer requirements and company standards.</li><li>Tally the final production runs and work performed to assemble paperwork for billing purposes.</li><li>May mentor junior level Print Production staff or work on special projects.</li></ul><p><br>\nBusiness Unit/Platform Specific duties</p><ul><li>May have responsibility for determining the supplies and paper needed for jobs including the use of vendors to supply components of the customer product.</li><li>May assist sales in the RFP process by supplying estimates and determining how to efficiently process a complete job.</li><li>May have responsibility for the composition and/or copy prep of the customers &amp; products.</li><li>Performs other related duties and participates in special projects as assigned.</li></ul>",
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