Director of Food and Bev - Crowne Plaza KC - Kansas City, MO

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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\">Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable <strong>Director of Food and Beverage</strong> for the Kansas City Airport Marriott in Kansas City, Mo.</p><p style=\"margin-left:0in;\">The annual base salary range for this position is <strong>$75,000 &ndash; $85,000</strong>, commensurate with experience and qualifications.</p><p style=\"margin-left:0in;\">In addition to base salary, this position is eligible for a <strong>quarterly performance bonus</strong>, based on achievement of approved Hotel &amp; Food and Beverage metrics.</p><p style=\"margin-left:0in;\"><strong>Job Purpose:</strong></p><p style=\"margin-left:0in;\">Plan and manage operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food &amp; Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Banquet/Catering Operations, Restaurant, Coffee Shop, Room Service and Lounge. Participate in total hotel management as a member of the Hotel Executive Committee. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.</p><p style=\"margin-left:0in;\">Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.</p><p style=\"margin-left:0in;\"><br></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Develop, recommend, implement and manage the division&#39;s annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.</li><li style=\"margin-left:0in;\">Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.</li><li style=\"margin-left:0in;\">Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.</li><li style=\"margin-left:0in;\">Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.</li><li style=\"margin-left:0in;\">Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Qualifications and Requirements:</strong></p><p style=\"margin-left:0in;\"><strong>Previous Food and Beverage Director experience in hospitality including Banquets, Coffee Shop, and Restaurant operations.</strong></p><p style=\"margin-left:0in;\">High School diploma /Secondary qualification or equivalent.</p><p style=\"margin-left:0in;\">Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>This job requires the ability to perform the following:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Requires advanced knowledge of the principles and practices within the food &amp; beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management. Must have some culinary training and/or experience in a fine dining establishment.</li><li style=\"margin-left:0in;\">Ability to study, analyze and interpret complex activities.</li><li style=\"margin-left:0in;\">Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.</li><li style=\"margin-left:0in;\">Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.</li><li style=\"margin-left:0in;\">Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).</li><li style=\"margin-left:0in;\">Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day.</li><li style=\"margin-left:0in;\">Must be literate for written guest communication, administrative and Human Resource responsibilities. Requires excellent reading and writing abilities 100% of the work day.</li></ul><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Other:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Being passionate about people and service.</li><li style=\"margin-left:0in;\">Strong communication skills are essential when interacting with guests and employees.</li><li style=\"margin-left:0in;\">Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li style=\"margin-left:0in;\">Basic math skills are used frequently when handling cash or credit.</li><li style=\"margin-left:0in;\">Problem-solving, reasoning, motivating, and training abilities are often used.</li><li style=\"margin-left:0in;\">Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Amazing Benefits At A Glance:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Team Driven and Values Based Culture</li><li style=\"margin-left:0in;\">Medical/Dental/Vision</li><li style=\"margin-left:0in;\">Vacation &amp; Holiday Pay</li><li style=\"margin-left:0in;\">Same-day pay available</li><li style=\"margin-left:0in;\">Employee Assistance Program</li><li style=\"margin-left:0in;\">Career Growth Opportunities/ Manager Training Program</li><li style=\"margin-left:0in;\">Reduced Room Rates throughout the portfolio</li><li style=\"margin-left:0in;\">Third Party Perks (Movie Tickets, Attractions, Other)</li><li style=\"margin-left:0in;\">401(k)</li><li style=\"margin-left:0in;\">Employee assistance program</li><li style=\"margin-left:0in;\">Employee discount</li><li style=\"margin-left:0in;\">Flexible schedule</li><li style=\"margin-left:0in;\">Flexible spending account</li><li style=\"margin-left:0in;\">Life insurance</li><li style=\"margin-left:0in;\">Parental leave</li><li style=\"margin-left:0in;\">Referral program</li></ul><p><br></p></div></div>\n",
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