Hotel Manager

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  "last_changed_at": "2026-06-06T10:21:03.116Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Chingford, Greater London, E4 8ST, United Kingdom",
    "city": "Chingford",
    "region": "Greater London",
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    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:21:03.112Z",
  "launch_scope": {
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    "location": {
      "raw": "Chingford, Greater London, E4 8ST, United Kingdom",
      "city": "Chingford",
      "region": "Greater London",
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      "confidence": 0.8
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{
  "list_job": {
    "id": "5393",
    "isRemote": null,
    "location": {
      "city": "Chingford",
      "state": "Greater London"
    },
    "atsLocation": {
      "city": null,
      "state": null,
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    },
    "departmentId": "19201",
    "locationType": "0",
    "jobOpeningName": "Hotel Manager ",
    "departmentLabel": "Holiday Inn Express London Chingford - North Circular",
    "employmentStatusLabel": "Permanent"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Chingford",
      "state": "Greater London",
      "postalCode": "E4 8ST",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-06-05",
    "atsLocation": {
      "city": null,
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    },
    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #cb0763\"><span style=\"font-weight: bold\">Hours:</span></span><span style=\"font-weight: bold\"> 40 hours across 5 days per week</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #cb0763\"><span style=\"font-weight: bold\">Salary:</span></span> <span style=\"font-weight: bold\">up to £49,250 per annum</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #cb0763\"><span style=\"font-weight: bold\">Atlas Hotels</span></span> is hiring a <span style=\"color: #cb0763\"><span style=\"font-weight: bold\">Hotel Manager</span></span> right now at the <span style=\"color: #cb0763\"><span style=\"font-weight: bold\">Holiday Inn Express London Chingford </span></span><span style=\"color: #cb0763\"><br></span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Have you got previous experience of leading a team in a Hotel Operations environment? Great!  - Our Hotel Managers are the driving force behind the success of our hotels; responsible for creating a rewarding place to work for our people and ensuring our guests have a great experience. Great Hotel Managers focus on employee engagement and delighting guests, all whilst being accountable for running a profitable, safe and well-maintained hotel.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">In return you will receive great benefits including:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Atlas Friends &amp; Family Discount, offering up to a 45% discount for Friends &amp; Family of Atlas employees</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Monthly cash rewards through our reward and recognition platform</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Access to HSF Perkbox which provides deals and discounts from the biggest brands</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Online GP service, access to free counselling and wellness support with a 24 hour helpline </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Auto-enrolment pension scheme through The People's Pension</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Employee referral programme paying out £250 for every great person you refer to us that passes their probation</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Employee of the Quarter programmes in every site and a prestigious annual awards ceremony</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Free/discounted food when on shift</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px\">Performance-related bonus of up to 20% </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">So what does a Hotel Manager do?</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Your Team:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Responsible for performance, development and retention of the hotel team, an understanding of what makes your team tick and how to best lead, engage with, motivate and recognise them</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Understand and role model the Atlas values, regularly spending time with the team to communicate the purpose, strategic priorities and hotel targets</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Nurture a learning culture within your hotel, prioritising learning, feedback, growth and skill development of your team to retain talent and create future leaders</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Responsible for the recruitment and onboarding of new Team Members, ensuring they receive a thorough 'Atlas Hero' Induction and positive probationary experience</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Responsible for rewarding great performance consistently, fairly and regularly, to create and maintain a culture of recognition where employees feel appreciated</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Ability to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standards </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Respect employees home lives and cultivate a work life balance, providing 4 weeks worth of rotas, taking a fair approach to rostering</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Ensuring Team Members understand and follow Atlas Standing Operating Procedures at all times</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Your Guests and Your Hotel:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Responsible for ensuring every guest has a great experience, would stay again and would recommend the hotel to others</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Role model excellent guest interactions on a daily basis, supporting with service recovery, ensuring every guest leaves happy</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">An understanding of guest feedback, interpreting trends and creating action plans to increase areas of dissatisfaction/ low score drivers and engaging with stakeholders outside of your hotel (Divisional Manager and Central Support)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Responsible for ensuring the hotel passes all evaluations an audits with flying colours</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">As a 24-hour operation, 20% of your time will be spent outside of Monday–Friday, 7am–6pm, giving you the chance to be visible across all shifts, support your team, and truly shape the guest experience</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px; font-weight: bold\">What Experience do I need?</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience leading a team to success in a fast paced customer facing service environment </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience managing costs within your control for your property, in line with personal objectives and KPI's</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience of working in an environment with clear frameworks and standard operating procedures</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Leading an operational team with various skills and specialisms</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience coaching Team Members to reach their full potential as well as taking on the tough conversations when required</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">What Skills do I need?</span></p>\n<p><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Hotel Managers must work 20% (8 hours) outside Monday–Friday, 7am–6pm, averaged over four weeks</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Leadership skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"> Engaging style, able to motivate others towards a shared goal</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"> Employee engagement skills; understanding of motivational and engagement practises</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"> Good level of emotional intelligence; understands own and others emotions, ability to unite teams behind a goal and inspire action</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"> Communicative, able to communicate effectively at all levels</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"> Organised and systematic</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"> Excellent customer service skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Drive Continuous Improvement in self and others</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Applicants will be invited to take a psychometric test online as part of our hiring process. This is an opportunity to showcase your skills and abilities in a fair way. After you complete the assessments, you will receive a copy of your Workplace Insights in your email. Your unique profile identifies your strengths and potential challenges, heightening your self-awareness and helping you understand how to relate better to others in the workplace.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">So why not? Click ‘<span style=\"font-weight: bold\">apply</span>’ now to become our Hotel Manager and enter into a World of Opportunity! </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">#IND123</span></p>\n<p><br></p>",
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    "departmentId": "19201",
    "locationType": "0",
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    "jobCategoryId": null,
    "jobOpeningName": "Hotel Manager ",
    "departmentLabel": "Holiday Inn Express London Chingford - North Circular",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://atlashotels.bamboohr.com/careers/5393",
    "employmentStatusLabel": "Permanent"
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}