Business Coordinator

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    "city": "Oconomowoc",
    "region": "WI",
    "country": "United States",
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    "url": "https://careers-bruno.icims.com/jobs/3279/business-coordinator/job",
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    "title": "Business Coordinator",
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    "datePosted": "2026-05-31T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The American Stairlifts Business Coordinator takes a proactive approach to consumer business development. From turning leads into sales appointments and managing inbound call traffic to controlling the master business schedule and generating online review – the Business Coordinator is the primary driver of the inquiry-to-invoice customer journey.</p>\n<h2>Responsibilities</h2>\n<p><strong>Inbound Call Management & Lead Follow-Up</strong></p>\n<p>Build rapport with customers through professionally answering calls and following up quickly on new sales leads - providing stairlift information, performing user needs assessments and winning appointments for the American Stairlifts sales team. </p>\n<p> </p>\n<p><strong>Team Scheduling & Coordination</strong></p>\n<p>Maintain the American Stairlifts master work schedule by coordinating sales appointments, service appointment, installations and warehouse pickups based on customer and Field Team availability.</p>\n<p><strong>Outbound Sales </strong></p>\n<p>Proactively communicate with American Stairlifts customers who are undecided about proceeding with a stairlift purchase, rental plan or service work via calls, texts and emails.</p>\n<p> </p>\n<p><strong>Review & Referral Generation</strong></p>\n<p>Connect with American Stairlifts customers after in-person touchpoints to verify quality of Field Team performance, ensure customer satisfaction, requests online reviews and generate business referrals.</p>\n<h2>Qualifications</h2>\n<p><strong>Education and Experience:  </strong></p>\n<ul>\n <li>Associate's degree in business administration (or related field) or equivalent experience and 2+ years inside sales/B2C-related sales experience required. </li>\n <li>Bachelor's degree in business administration or related field is preferred. </li>\n <li>Experience with field sales/service organizations a plus.</li>\n</ul>\n<p> </p>\n<p><strong>Skills and Abilities:</strong>  </p>\n<ul>\n <li>Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form.</li>\n <li>Create business-level written correspondence and verbally present information to internal and external customers.</li>\n <li>Requires job related software skills; proficiency with MS Office and the ability to operate a variety of standard office equipment.</li>\n <li>CRM /CSM experience preferred.</li>\n <li>Excellent written and oral communication skills: can properly represent the company and yourself.</li>\n <li>Strong customer focus: personable, observational, and intuitive.</li>\n <li>Superior organizational skills: ability to consistently coordinate personal and departmental work.</li>\n <li>Entrepreneurial: independent, self-motivated to succeed, works toward both personal and team goals.</li>\n</ul>\n<p> </p>\n<p><strong>Working Conditions/Physical Demands: </strong></p>\n<ul>\n <li>Regular office environment</li>\n <li>While performing the duties of this job, the employee is regularly required to stand, move around, use hands to finger, handle, or touch; and talk or hear</li>\n</ul>",
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    "validThrough": "2027-05-31T04:00:00.000Z",
    "employmentType": "FULL_TIME",
    "jobLocationType": "TELECOMMUTE",
    "hiringOrganization": {
      "name": "Bruno Independent Living Aids, Inc.",
      "@type": "Organization",
      "sameAs": "www.bruno.com"
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    "occupationalCategory": "Sales"
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