Industrial Customer Service Representative

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    "description_html": "<p>We are seeking an Industrial Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Assist our sales team department.</p><p><br></p><p><strong>Schedule:</strong> 6 am-3 pm&nbsp;</p><p>Monday-Friday</p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle customer inquiries and complaints</li><li>Provide information about the products and services</li><li>Troubleshoot and resolve product issues and concerns</li><li>Document and update customer records based on interactions</li><li>Develop and maintain a knowledge base of the evolving products and services</li></ul>",
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      "description": "<p>Description</p><p>We are seeking an Industrial Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Assist our sales team department.</p><p><br/></p><p><strong>Schedule:</strong> 6 am-3 pm </p><p>Monday-Friday</p><p><br/></p><p><br/></p><p><strong>Responsibilities:</strong></p><ul><li>Handle customer inquiries and complaints</li><li>Provide information about the products and services</li><li>Troubleshoot and resolve product issues and concerns</li><li>Document and update customer records based on interactions</li><li>Develop and maintain a knowledge base of the evolving products and services</li></ul><p>Requirements</p><p><strong>Qualifications:</strong></p><ul><li><em><strong>Previous experience in an industrial setting as a customer service, sales, or other related fields is required.</strong></em></li><li>Ability to build rapport with clients</li><li>Ability to prioritize and multitask</li><li>Positive and professional demeanor</li><li>Excellent written and verbal communication skills</li><li>ERP prior experience</li></ul>",
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