bluedoor data·Job Postings API·bluedoor.sh ↗

Home › Companies › D67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001 › Customer Service Representative - Farmingdale, NY

Customer Service Representative - Farmingdale, NY

D67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001 · Farmingdale, NY, US, Farmingdale, NY · Active · $25–$30 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001
TitleCustomer Service Representative - Farmingdale, NY
Normalized title-
Department / team-
LocationFarmingdale, NY, United States
Work model-
Employment typeFull Time
Salary$25–$30 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-12 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

Related slices

PageWhat it containsOpen
Company jobsActive postings from D67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Farmingdale.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001
Source140243fa-8983-486c-ab3b-5a04ecb7a3d1
ATS providerADP Workforce Now Recruiting

Description

Customer Service Representative (3 base exp service industry) Americold – A Tech24 Company Location: Farmingdale, New York Compensation Range: $25-$30/hr Why Join Tech24? At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect: Weekly Pay – Reliable pay, every week Fully Equipped for Success – Company computer and equipment provided  Work-Life Balance – Generous paid time off, paid holidays, and your birthday off Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire) Company-Paid Protection – Long-term disability and basic life insurance at no cost to you Retirement Planning Made Easy – 401(k) with company match and immediate vesting Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources About the Center Americold Refrigeration Consultants, operating as a Tech24 Company, is a leading provider of commercial and industrial refrigeration service across all five boroughs of New York City, Long Island, New Jersey, and the Washington, DC metro area. The team specializes exclusively in refrigeration systems, supporting critical environments where temperature control is essential to operations. Americold has built its reputation on technical expertise, rapid response, and dependable service in high-demand markets. Their technicians are experienced in diagnosing, maintaining, and repairing complex refrigeration systems, ensuring reliability, compliance, and operational continuity for their customers. Position Summary As part of the Americold team and broader Tech24 network, the customer service representative is the first point of contact for our customers and a critical part of our service operations team. This role supports technicians, dispatch, and leadership by coordinating service requests, communicating with customers, and ensuring work orders are processed accurately and efficiently. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. You will play a key role in delivering exceptional customer service experience while helping keep field operations running smoothly. Key Responsibilities Ability to handle a high volume of inbound customer calls and respond to service inquiries in a professional and timely manner Take and understand all relevant technical information required to create a service call Update and manage service work orders in the system to ensure data accuracy Develop a working relationship with customers and know the key accounts and contacts Schedule and coordinate service calls with customers, technicians and dispatch Communicate appointment confirmations, updates, and follow-ups with customers Support technicians and internal teams with administrative tasks as needed Provide solution-oriented customer service while maintaining professionalism and urgency Qualifications 3+ years of customer service/dispatch in service industry a must Strong communication skills - both verbal and written Excellent organizational and multitasking abilities Ability to prioritize in a fast-paced environment Comfortable working with service software, Microsoft Office, and data entry systems Team-oriented mindset with a proactive, problem-solving attitude  Compensation Transparency The advertised pay range for this position is $25-$30 per hour. Final compensation will be determined based on factors such as experience, skills, qualifications, and market conditions. Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit  https://www.mytech24.com/careers/

Full job record

Job ID49081880e9090c7146cedbcfd61aa899d4ee96fe
Org ID3f97f5d2-af01-43df-87a6-00a4e27ce64e
Source ID140243fa-8983-486c-ab3b-5a04ecb7a3d1
Board ID140243fa-8983-486c-ab3b-5a04ecb7a3d1
Provideradp_workforcenow
Provider Job Key544578
TitleCustomer Service Representative - Farmingdale, NY
Normalized Title—
Statusactive
Activeyes
Location TextFarmingdale, NY, US, Farmingdale, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityFarmingdale
Salary Raw25 To 30 (USD) Hourly
Salary Min25
Salary Max30
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d67972f6-2662-4b87-9a95-65a94ba7fb82&ccId=19000101_000001&lang=en_US&type=JS&jobId=544578&jwId=9201214912255_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d67972f6-2662-4b87-9a95-65a94ba7fb82&ccId=19000101_000001&lang=en_US&type=JS&jobId=544578&jwId=9201214912255_1
First Seen At2026-05-31 18:17:49Z
Last Seen At2026-06-05 02:01:13Z
Last Checked At2026-06-05 02:01:13Z
Last Changed At2026-06-05 02:01:13Z
Inactive At—
Source Posted At2026-05-12 12:14:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d67972f6-2662-4b87-9a95-65a94ba7fb82|19000101_000001/date=2026-06-05/2026-06-05T02-00-40-343Z-cefe3c0d0d6682f74d7cecef2c1c32392caddf4815a2adbe3e7151417696840f.json
Event Fields
{
  "content_hash": "9c7af7a01aa9f6284d2c729a0d54854b6a74c7767138c7082cbf700c17ee68ec",
  "source_hash": "85d235d52149a294c5155b592950d76197224e3a3eb145ef0a3cd67c50f6e305",
  "last_changed_at": "2026-06-05T02:01:13.716Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Farmingdale, NY, US, Farmingdale, NY",
    "city": "Farmingdale",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 30,
  "salary_min": 25,
  "inferred_at": "2026-06-05T02:01:13.645Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Farmingdale, NY, US, Farmingdale, NY",
      "city": "Farmingdale",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9201214912255_1",
    "postDate": "2026-05-12T08:14:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 30,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 25,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Regular Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-12T08:14Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-04T22:00Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "544578"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "25 To 30 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Representative - Farmingdale, NY",
    "clientRequisitionID": "4471",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Farmingdale",
          "postalCode": "11735",
          "countrySubdivisionLevel1": {
            "codeValue": "NY"
          }
        },
        "nameCode": {
          "shortName": " Farmingdale, NY, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/americold_344ce134-d00d-45c1-9330-130ca41f6156.jpg\" style=\"width: 300px;\" class=\"fr-fic fr-dib\"></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Customer Service Representative (3 base exp service industry)</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Americold &ndash; A Tech24 Company</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Location: Farmingdale, New York</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Compensation Range: $25-$30/hr</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Why Join Tech24?</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect:</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Weekly Pay &ndash; Reliable pay, every week</li><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Fully Equipped for Success &ndash; Company computer and equipment provided </li><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Work-Life Balance &ndash; Generous paid time off, paid holidays, and your birthday off</li><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Comprehensive Benefits &ndash; Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)</li><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Company-Paid Protection &ndash; Long-term disability and basic life insurance at no cost to you</li><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Retirement Planning Made Easy &ndash; 401(k) with company match and immediate vesting</li><li style=\"font-family: arial, sans-serif; font-size: 12px;\">Employee Assistance Program (EAP) &ndash; Free, confidential counseling and support for you and your family, including financial and legal resources</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\"> </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>About the Center </strong></span></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Americold Refrigeration Consultants, operating as a Tech24 Company, is a leading provider of commercial and industrial refrigeration service across all five boroughs of New York City, Long Island, New Jersey, and the Washington, DC metro area. The team specializes exclusively in refrigeration systems, supporting critical environments where temperature control is essential to operations.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Americold has built its reputation on technical expertise, rapid response, and dependable service in high-demand markets. Their technicians are experienced in diagnosing, maintaining, and repairing complex refrigeration systems, ensuring reliability, compliance, and operational continuity for their customers.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Position Summary</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">As part of the Americold team and broader Tech24 network, the customer service representative is the first point of contact for our customers and a critical part of our service operations team. This role supports technicians, dispatch, and leadership by coordinating service requests, communicating with customers, and ensuring work orders are processed accurately and efficiently. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. You will play a key role in delivering exceptional customer service experience while helping keep field operations running smoothly.  </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">&nbsp;<br></span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Key Responsibilities</strong></span></p><ul><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\" data-pasted=\"true\">Ability to handle a high volume of inbound customer calls and respond to service inquiries in a professional and timely manner</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Take and understand all relevant technical information required to create a service call</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Update and manage service work orders in the system to ensure data accuracy</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Develop a working relationship with customers and know the key accounts and contacts</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Schedule and coordinate service calls with customers, technicians and dispatch</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Communicate appointment confirmations, updates, and follow-ups with customers</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Support technicians and internal teams with administrative tasks as needed</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Provide solution-oriented customer service while maintaining professionalism and urgency</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">&nbsp;<br></span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Qualifications</strong></span></p><ul><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\" data-pasted=\"true\">3+ years of customer service/dispatch in service industry a must</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Strong communication skills - both verbal and written</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Excellent organizational and multitasking abilities</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Ability to prioritize in a fast-paced environment</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Comfortable working with service software, Microsoft Office, and data entry systems</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 12px;\">Team-oriented mindset with a proactive, problem-solving attitude </li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Compensation Transparency</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">The advertised pay range for this position is $25-$30 per hour. Final compensation will be determined based on factors such as experience, skills, qualifications, and market conditions. </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\"> </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">For more information about Tech24 and our career opportunities visit </span><a href=\"https://www.mytech24.com/careers/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"font-family: arial,sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 12px;\">https://www.mytech24.com/careers/</span></a></p><p><br></p></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201214912255_1",
    "postDate": "2026-05-12T08:14:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 30,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 25,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Regular Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-12T08:14Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-04T22:00Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "544578"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "25 To 30 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Representative - Farmingdale, NY",
    "clientRequisitionID": "4471",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Farmingdale",
          "postalCode": "11735",
          "countrySubdivisionLevel1": {
            "codeValue": "NY"
          }
        },
        "nameCode": {
          "shortName": " Farmingdale, NY, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/544578?cid=d67972f6-2662-4b87-9a95-65a94ba7fb82&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 12326
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/49081880e9090c7146cedbcfd61aa899d4ee96fe?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/3f97f5d2-af01-43df-87a6-00a4e27ce64eJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/140243fa-8983-486c-ab3b-5a04ecb7a3d1JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/49081880e9090c7146cedbcfd61aa899d4ee96fe/eventsJSON

Docs · Get an API key