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Home › Companies › 030385b6 B9d3 4793 Bd14 F4571196a104 19000101 000001 › Retail Customer Business Specialist & Analyst

Retail Customer Business Specialist & Analyst

030385b6 B9d3 4793 Bd14 F4571196a104 19000101 000001 · Montreal, QC, CA, Montreal, QC · Remote · Active · $48,696 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company030385b6 B9d3 4793 Bd14 F4571196a104 19000101 000001
TitleRetail Customer Business Specialist & Analyst
Normalized title-
Department / team-
LocationMontreal, QC, Canada
Work modelRemote / Remote
Employment typeContract
Salary$48,696 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Montreal.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company030385b6 B9d3 4793 Bd14 F4571196a104 19000101 000001
Source09cb11df-3b7c-46a4-a9b4-1c1a01463c7d
ATS providerADP Workforce Now Recruiting

Description

Who is Drive DeVilbiss… Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. “Leading the World with Innovative Healthcare Solutions that Enhance Lives” This is an existing Vacancy This is a remote 1 year contract position Summary (Major Purpose of the Role): We are looking for a highly organized and analytical Retail Customer Business Specialist & Analyst to join our team and support the day-to-day operations and strategic growth of our DME retail business in Canada. This cross-functional role is responsible for sales forecasting, order management, deduction resolution, promotional analysis, and acting as the key liaison between our customers, brokers, and internal teams. The ideal candidate will possess strong problem-solving skills, attention to detail, and the ability to manage multiple projects and stakeholders in a fast-paced environment. Main Activities/Responsibilities: Sales Forecasting & Retail Management Analyze forecast vs. actual sales data to identify gaps, replenishment opportunities, and risks. Work directly with retail customers to ensure accurate and consistent ordering patterns. Support forecasting processes by collaborating with sales, supply chain, and customer teams. Order Management & Operations Monitor and manage open customer orders, collaborating with Customer Service (CS), Sales Ops, Operations, and Reservations teams to ensure order fulfillment and compliance. Identify and help implement process improvements to streamline the order-to-cash cycle. Support onboarding of new customers by coordinating item setup, pricing, and internal processes. Deductions & Financial Coordination Investigate and resolve customer deductions by working cross-functionally with Finance, Sales, and external partners. Collaborate with Accounting and Deductions teams to mitigate financial discrepancies and ensure timely resolution. Trade Marketing & Promotions Own and manage the promotional tracker; analyze pre- and post-promotion performance in collaboration with Trade Marketing, Sales, and Forecasting. Evaluate rebate activity, gather data, and generate actionable insights to support promotional effectiveness. Coordinate with brokers and internal departments on promotional execution and compliance. Admin & Cross-Functional Leadership Manage item setup, reporting tools, and recurring/ad-hoc business reports. Lead or support internal and customer-facing meetings; prepare agendas, materials, and follow-ups. Act as a key point of contact for cross-functional initiatives with IT, Marketing, PM, CS, Accounting, etc. Manage broker commission tracking and reporting. Event & Trade Show Management Coordinate all aspects of trade show participation including sample management, booth setup, logistics, and post-event follow-ups. Sales Team Support Provide flexible support to the Sales team by assisting with ad hoc requests, special projects, reporting needs, and general administrative support. Act as a reliable partner to Sales Representatives and Managers to ensure seamless execution of customer initiatives, internal alignment, and timely problem-solving. Competencies: Strong analytical skills and proficiency with Excel, ERP systems, and forecasting tools. Experience working with trade promotion systems and deduction management processes. Excellent communication and organizational skills; strong attention to detail. Ability to manage multiple stakeholders and prioritize competing deadlines. Knowledge of Canadian retail compliance, logistics, and trade marketing practices is an asset. Bilingual (French/English) is an advantage. Education and Experience: Bachelor’s degree in Business, Marketing, Supply Chain, or related field. Minimum 3 years’ experience in a similar role, ideally in consumer healthcare, DME, or CPG sectors. Proven experience working with retail customers, brokers, or distributors in Canada. Compensation Range: $48,696 - 58,370 Why Apply to Drive DeVilbiss… Competitive Benefits, Paid Time Off “Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive DeVilbiss complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.”

Full job record

Job ID488899fba220d4c962fe1b6b0455f275813c792c
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Source ID09cb11df-3b7c-46a4-a9b4-1c1a01463c7d
Board ID09cb11df-3b7c-46a4-a9b4-1c1a01463c7d
Provideradp_workforcenow
Provider Job Key956599
TitleRetail Customer Business Specialist & Analyst
Normalized Title—
Statusactive
Activeyes
Location TextMontreal, QC, CA, Montreal, QC
Department—
Team—
Employment Typecontract
Workplace Typeremote
Remote Policyremote
CountryCanada
RegionQC
CityMontreal
Salary RawCompensation Range: $48,696 - 58,370 Why Apply to Drive DeVilbiss… Competitive Benefits, Paid Time O
Salary Min48,696
Salary Max—
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=030385b6-b9d3-4793-bd14-f4571196a104&ccId=19000101_000001&lang=en_US&type=JS&jobId=956599&jwId=9201530924850_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=030385b6-b9d3-4793-bd14-f4571196a104&ccId=19000101_000001&lang=en_US&type=JS&jobId=956599&jwId=9201530924850_1
First Seen At2026-05-31 18:13:09Z
Last Seen At2026-06-06 12:41:24Z
Last Checked At2026-06-06 12:41:24Z
Last Changed At2026-06-06 12:41:24Z
Inactive At—
Source Posted At2026-05-14 13:57:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Who is Drive DeVilbiss&hellip;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&ldquo;Leading the World with Innovative Healthcare Solutions that Enhance Lives&rdquo;</span></em></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>This is an existing Vacancy</span></em></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>This is a remote 1 year contract position</span></em></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Summary (Major Purpose of the Role): &nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>We are looking for a highly organized and analytical Retail Customer Business Specialist &amp; Analyst to join our team and support the day-to-day operations and strategic growth of our DME retail business in Canada. This cross-functional role is responsible for sales forecasting, order management, deduction resolution, promotional analysis, and acting as the key liaison between our customers, brokers, and internal teams.</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The ideal candidate will possess strong problem-solving skills, attention to detail, and the ability to manage multiple projects and stakeholders in a fast-paced environment.</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Main Activities/Responsibilities:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Sales Forecasting &amp; Retail Management</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Analyze forecast vs. actual sales data to identify gaps, replenishment opportunities, and risks.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Work directly with retail customers to ensure accurate and consistent ordering patterns.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Support forecasting processes by collaborating with sales, supply chain, and customer teams.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Order Management &amp; Operations</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Monitor and manage open customer orders, collaborating with Customer Service (CS), Sales Ops, Operations, and Reservations teams to ensure order fulfillment and compliance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Identify and help implement process improvements to streamline the order-to-cash cycle.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Support onboarding of new customers by coordinating item setup, pricing, and internal processes.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Deductions &amp; Financial Coordination</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Investigate and resolve customer deductions by working cross-functionally with Finance, Sales, and external partners.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Collaborate with Accounting and Deductions teams to mitigate financial discrepancies and ensure timely resolution.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Trade Marketing &amp; Promotions</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Own and manage the promotional tracker; analyze pre- and post-promotion performance in collaboration with Trade Marketing, Sales, and Forecasting.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Evaluate rebate activity, gather data, and generate actionable insights to support promotional effectiveness.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Coordinate with brokers and internal departments on promotional execution and compliance.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Admin &amp; Cross-Functional Leadership</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Manage item setup, reporting tools, and recurring/ad-hoc business reports.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Lead or support internal and customer-facing meetings; prepare agendas, materials, and follow-ups.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Act as a key point of contact for cross-functional initiatives with IT, Marketing, PM, CS, Accounting, etc.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Manage broker commission tracking and reporting.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Event &amp; Trade Show Management</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Coordinate all aspects of trade show participation including sample management, booth setup, logistics, and post-event follow-ups.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Sales Team Support</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Provide flexible support to the Sales team by assisting with ad hoc requests, special projects, reporting needs, and general administrative support.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:8.0pt;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Act as a reliable partner to Sales Representatives and Managers to ensure seamless execution of customer initiatives, internal alignment, and timely problem-solving.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Competencies:</span></strong></p><ul style=\"list-style-type: disc;margin-left: 0.75in;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Strong analytical skills and proficiency with Excel, ERP systems, and forecasting tools.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Experience working with trade promotion systems and deduction management processes.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Excellent communication and organizational skills; strong attention to detail.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to manage multiple stakeholders and prioritize competing deadlines.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Knowledge of Canadian retail compliance, logistics, and trade marketing practices is an asset.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Bilingual (French/English) is an advantage.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Education and Experience:</span></strong></p><ul style=\"list-style-type: disc;margin-left: 0.75in;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Bachelor&rsquo;s degree in Business, Marketing, Supply Chain, or related field.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Minimum 3 years&rsquo; experience in a similar role, ideally in consumer healthcare, DME, or CPG sectors.</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Proven experience working with retail customers, brokers, or distributors in Canada.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;Compensation Range:&nbsp;</strong>$48,696 - 58,370&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Why Apply to Drive DeVilbiss&hellip;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Competitive Benefits, Paid Time Off</span></em></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>&ldquo;Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive DeVilbiss complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.&rdquo;</span></p></div></div></div></div>\n",
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