Acumen Business Analyst

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    "description": "<p><u><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ABOUT THE COMPANY </strong></span></u></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Acumen is one of the nation&#39;s leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client&#39;s lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.</span></p>\n\n<h1><span style=\"display:block; font-size:14px\"><strong><span style=\"font-family:Calibri,sans-serif\"><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">ROLE AND ESSENTIAL FUNCTIONS</span></u></span></strong></span></h1>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">The Business Analyst on the EVV Implementations team will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness within the project management domain, with a focus on Electronic Visit Verification (EVV) initiatives. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of business operations within the tech and healthcare industries.</span></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">In addition, this role will support the planning, coordination, and execution of EVV-related projects, ensuring alignment across stakeholders, timelines, and deliverables. The position bridges business analysis and project execution to support successful implementation outcomes.</span></span></p>\n\n<p>&nbsp;</p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Conduct thorough analysis of business processes and systems to identify areas for improvement</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Collaborate with stakeholders to gather, document, and validate business requirements for EVV and project management initiatives</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Develop and present business cases and project proposals to drive operational excellence</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Translate business needs into clear requirements and actionable deliverables for technical teams</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Work closely with IT and development teams to ensure successful implementation of solutions</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Support the planning and execution of EVV-related projects, including timelines, milestones, and deliverable tracking</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Collaborate with stakeholders to define project objectives, scope, and requirements</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Coordinate and communicate with cross-functional teams, including developers, QA, product, and external vendors</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Monitor project progress, identify risks, and support mitigation strategies</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Prepare and deliver regular reports, presentations, and status updates to stakeholders</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Monitor and evaluate the effectiveness of implemented solutions and recommend improvements</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Assist with EVV onboarding efforts, including coordination with state partners and third-party vendors</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Develop documentation such as process flows, decision trees, and user guidance materials</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Provide ongoing support and training to users on new systems and processes</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ensure compliance with industry standards, regulations, and best practices in healthcare technology</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Support a collaborative and productive team environment across cross-functional groups</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Performs other work-related duties as assigned</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n",
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PMP certification preferred</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Familiarity with data analysis and visualization tools. Lucidchart experience is a plus</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Understanding of software development lifecycle (SDLC) and agile methodologies</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Experience working with cross-functional teams in a tech and healthcare environment</span></span></li>\n</ul>\n\n<p style=\"margin-left:55px\">&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">COMMUNICATION SKILLS</span></u></strong></span></p>\n\n<ul style=\"list-style-type:square\">\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to maintain confidentiality</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to speak in public, including trainings</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">RESPONSIBILITIES AS A TEAM MEMBER</span></u></strong></span></p>\n\n<ul style=\"list-style-type:square\">\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the &quot;system&quot; if not warranted</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Demonstrates excellence in work standards, is tenacious in completing tasks</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Works well with other team members and departments</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Requests support from team with ample time to accommodate the support request in order to meet deadlines</span></span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ensures effectiveness in processes to achieve/seek best practice</span></span></li>\n</ul>\n",
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